Assistant Manager, Relationship Centre
5 months ago
**Position Typ**e**:Permanent
**Together, Let’s Do Great Things**
We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for an **Assistant Manager** to support our Relationship Centre (aka contact centre), so if you're passionate about improving financial health for our members; with proven experience in coaching, leadership while embracing our vision, values, purpose and practices, we'd like to hear from you
**What’s the role?**
As an** Assistant Manager**, you will provide leadership, coaching and support to develop the Relationship Centre Team to deliver exceptional member/client service through a variety of emerging multi-channels. You will be responsible for ensuring the smooth operation of the Relationship Centre through efficient and effective real time support for team members; as well as staying on top of day to day operations and reporting areas of efficiencies to the Relationship Centre Manager.
**What are we looking for?**
- Bachelor’s Degree or Diploma requiring 3-4 years of full-time study or have an equivalent combination of education and experience;
- 6-9 years of progressive financial experience;
- 3-4 years of progressive lending experience with lending limits;
- Advanced understanding of lending policies and procedures;
- Thorough understanding of credit union operations, principles, and values.
Ideally, you are a flexible, collaborative team player with:
- A comprehensive understanding of insured lending programs (i.e., CMHC/Genworth);
- Proven knowledge of personal and business lending, deposit policies, practices, procedures and general branch operations;
- A solid understanding of the competitive environment in the financial marketplace, and local communities within the region;
- Proven social networking skills and an ability to connect with individuals inside and outside the organization;
- Solid understanding of the Computer-Talk program;
- Previous call centre experience.
If you’re a proven leader with exceptional team building skills, you’ll be a great fit with us.
**What we offer you**:
- Competitive salary
- A comprehensive benefits package including MSP, dental, and extended healthcare
- Employer paid RRSP benefit
- Ongoing support for education and career development
**Who are we?**
Since first forming in 1946, Coastal Community has grown to become the largest financial services provider based on Vancouver Island. We’re proud of the legacy we’ve built and the things that make us who we are:
- We’re 100% member-owned, with all decisions made locally—right here on Vancouver Island.
- We’re a growing organization with over $4 billion in assets under management. Coastal Community helps improve the financial health of over 100,000 members and clients through our 24 branches, 16 insurance offices, 4 business centres, plus our wide range of online and digital services.
- We believe in making meaningful contributions to the communities we call home. Each year, we give over half a million to community organizations and programs.
At Coastal Community we are dedicated to serving our local community by prioritizing diversity, equality, inclusion, and supporting a sense of belonging for all. We value every individual’s unique experience and perspective. As a result, we empower individuals to achieve their financial goals, enrich lives, and build healthier communities.
Embarking on a journey with Coastal Community means joining an exceptional team, engaging in meaningful work, and enjoying fulfilling experiences along the way. We offer a generous total rewards package and a great work/life balance because we want you to spend your career here. Many people do
We take pride in offering a comprehensive total rewards package and workplace culture that's second to none. This includes a substantial extended benefits package, an impressive 11.50% Employer-paid RRSP contribution, investments in your education and training, banking perks, and so much more
The salary range for this role fits within this career band. Individual job salary range will vary within the career band, based on the skills and requirements of the job posting.
Full Time annual salary range based on 37.50 hour work week.
Specialist - Supervisor - $67,883.00 - $90,173.00
If this role resonates with your passion and skills, we would love to hear from you.
-
Assistant Manager, Relationship Centre
6 months ago
Nanaimo, Canada Coastal Community Credit Union Full time**Position Type**: Temporary **Duration**: Approximately 18 months **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We are looking for an **Assistant Manager** to support our Relationship Centre (aka contact centre), located in Nanaimo...
-
Relationship Manager Trainee
4 days ago
Nanaimo, Canada BMO Financial Group Full time1533 Estevan Road Nanaimo British Columbia,V9S 3Y3 Provides technical expertise for proactive credit analysis, structuring, pricing, and overall transactions assessment within the assigned portfolio / jurisdiction. Provides advisory supports to the team to provide insights on the accuracy and consistency of decisions relative to risk strategies, policies,...
-
Relationship Manager
3 months ago
Nanaimo, Canada Coast Capital Savings Full timeAs a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...
-
Relationship Manager
4 weeks ago
Nanaimo, Canada Coast Capital Savings Full timeAs a member-owned cooperative, we’re helping our members with their real goals and real challenges so they can live the real life they want. It’s what we’ve been doing for over 80 years, and it’s why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgeted profits back into our community - almost $90 million since 2000 alone...
-
Business Relationship Manager
5 months ago
Nanaimo, Canada Coastal Community Credit Union Full time**Position Ty**pe**:Permanent **Together, Let’s Do Great Things!** We’re the largest financial institution based on Vancouver Island and the Gulf Islands, and we’ve got an opportunity for you. We need a **Business Relationship Manager - Trainee**, so if you’re passionate about about commercial lending and developing commercial lending solutions,...
-
Daycare Centre Manager
5 months ago
Nanaimo, Canada Inquiring Little Minds Full timeInquiring Little Minds/ Saltair Childcare Society Childcare Supervisor/management, Early Childhood Educator Wage: $23.41 TO $26.20 per hour plus WE, depending on certification Full Time: 30 to 40 hrs/wk. Permanent - full-time position Inquiring Little Minds has been providing childcare services in British Columbia for the past 12 years, since 2011. We are...
-
Assistant Manager
5 months ago
Nanaimo, Canada YM Inc. Full timeEstablished in 1995, West 49 quickly built a reputation as Canada’s #1 actions sports retailer offering a vast selection of branded & private label apparel, footwear, accessories & hardgoods. Carrying the most coveted brands in the industry. West 49 has positioned itself as the go-to destination for action sports enthusiasts across the country. In...
-
Client Relationship Manager
4 weeks ago
Nanaimo, British Columbia, Canada Royal Bank of Canada Full timeJob SummaryWe are seeking a highly motivated Client Relationship Manager to join our team at Royal Bank of Canada. As a Client Relationship Manager, you will be responsible for building and maintaining strong relationships with our clients, providing them with exceptional service and support to meet their banking needs.Key ResponsibilitiesProactively engage...
-
Client Relationship Manager
7 days ago
Nanaimo, British Columbia, Canada Royal Bank of Canada Full timeJob Description:Royal Bank of Canada is seeking a highly skilled Client Advisor to join our team in NANAIMO, Canada. As a key member of our Personal and Commercial Banking division, you will play a vital role in building strong relationships with clients and providing exceptional customer service.About the Opportunity:This exciting opportunity calls on your...
-
Assistant Manager, Facilities
5 months ago
Nanaimo, Canada Compass Group USA Full time**Start Date: ASAP** **Status: Full-Time** **Schedule: Schedule varies** **Wage: $25/hour + gratuities** **Location: 101 Gordon St. Nanaimo** **Important Information: 2 years experience, Serving It Right Certification required** You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice...
-
Assistant Manager
5 months ago
Nanaimo, Canada Eclipse Stores Inc Full timeIf you love fashion and working with people, we have a job for you! Eclipse Stores Inc. is a woman’s clothing retailer with over 80 stores across Canada. We are looking for a motivated and dynamic individual to fill the position of Assistant Manager in our Eclipse store in the Woodgrove Centre. Our employees are the key to our success! You must have a...
-
Regional General Manager
4 weeks ago
Nanaimo, British Columbia, Canada First Truck Centre Full timePosition OverviewVelocity Truck Centres is a leading provider of sales, vehicle maintenance, parts, and collision services in Western Canada. As a Regional General Manager, you will be responsible for overseeing our business operations in the Vancouver Island region.The ideal candidate will have strong analytical skills, excellent communication skills, and...
-
Banking Relationship Manager
1 month ago
Nanaimo, British Columbia, Canada Royal Bank of Canada Full timeJob OpportunityAt Royal Bank of Canada, we are seeking a highly skilled and client-focused individual to join our team as a Banking Advisor. This exciting opportunity calls on your expertise in client-centric sales and problem-solving skills to maximize each client interaction.Key ResponsibilitiesProactively engage with clients to understand their banking...
-
Avp & Manager, Commercial Relationships
6 months ago
Nanaimo, Canada CWB Financial Group Full timeAt CWB , we strive to build value for the people who choose us every day: our people, our clients and our investors. We do this by holding true to the values that guide us. We put people first and build relationships with intention. We seek out and embrace new ideas, knowing that better is always possible. We believe that how we do things is as important...
-
Medical Office Assistant
3 weeks ago
Nanaimo, Canada AVI Health and Community Services Full time**THE COMMUNITY HEALTH CENTRE **is a, community-based, harm reduction clinic that provides OAT, safe alternatives, PrEP, HIV and Hep C care along with wrap around supports. Our services are delivered across the traditional territories of the Snuneymuxw, Stz'uminus, and Snaw'naw'as People. Join our supportive, dedicated and client-centred team in promoting...
-
Medical Office Assistant
3 weeks ago
Nanaimo, Canada AVI Health & Community Services Full time**THE COMMUNITY HEALTH CENTRE **is a, community-based, harm reduction clinic that provides OAT, safe alternatives, PrEP, HIV and Hep C care along with wrap around supports. Our services are delivered across the traditional territories of the Snuneymuxw, Stz’uminus, and Snaw'naw'as People. Join our supportive, dedicated and client-centred team in promoting...
-
Relationship Manager/host Ambassador
5 months ago
Nanaimo, Canada Canada Homestay International Full timeFull time permanent position - fully remote in **Nanaimo, BC**. **Who We Are** The Canada Homestay Network Society is a family-run, non-profit society, that has helped tens of thousands of students find a home away from home in Canada. We connect international students with compassionate and caring families in Canada, creating enriching cultural...
-
Accounts Executive
4 weeks ago
Nanaimo, Canada The Men's Centre Full timeExecutive Director The Executive Director has two primary areas of responsibility: The ED is responsible for the overall leadership and management of The Men’s Centre according to the strategic direction set by the Board of Directors and in accordance with The Men’s Centre policies and procedures. Secondly, the ED is responsible for networking,...
-
Accounts Payable Associate
5 months ago
Nanaimo, Canada First Truck Centre Full time**Key relationships in this role**: P&R/Velocity Truck Centre Employees (frontline & senior management), Vendors, IT/Software providers. This role is based in our Nanaimo office, and may require occasional trips to our Saanichton office. **Responsibilities**: - Full cycle accounting responsibilities, including but not limited to: - Posting and...
-
Assistant Service Centre Manager
5 months ago
Nanaimo, Canada GCOC Full time**Assistant Manager (ASCM)** **Location: Nanaimo & Parksville **Are you a gearhead with a passion for cars and exceptional leadership skills? Look no further! Great Canadian Oil Change is seeking an Assistant Manager to join our dynamic team.** **Responsibilities**: - **Operational Excellence**: Collaborate with the General Manager to ensure smooth...