Medical Office Assistant

3 weeks ago

Nanaimo, Canada AVI Health & Community Services Full time

**THE COMMUNITY HEALTH CENTRE **is a, community-based, harm reduction clinic that provides OAT, safe alternatives, PrEP, HIV and Hep C care along with wrap around supports. Our services are delivered across the traditional territories of the Snuneymuxw, Stz’uminus, and Snaw'naw'as People. Join our supportive, dedicated and client-centred team in promoting the health, dignity and well
- being of all people affected by HIV, HCV and substance use by delivering sex-positive and harm reduction-based education, prevention and/or support services.

**JOB SUMMARY**:
**KEY DUTIES AND RESPONSIBILITIES**:

- Upholds the highest level of patient confidentiality regarding patient and team information in accordance with PIPA and FOIPPA protocols.
- Transcribes patients’ prescriptions into EMR using a keyboard and mouse with high accuracy.
- Maintains clinic workflow by scheduling patient appointments, follow-ups, and sending reminders to ensure patient attendance.
- Manages medical referrals according to physician’s instructions and procedures.
- Prepares documents and materials for medical clinics and/or patient visits as required.
- Participates with client intake by assisting clients with intake paperwork, point of care tests, and transition in and out of the clinic.
- Provides and maintains a clean, welcoming, and safe reception area for patients.
- Collects, reads, and enters all point of care tests.
- Enters, Codes, and Submits appointment details for reimbursement from provincial and national healthcare plans according to medical billing procedures.
- Assists in the completion of other secretarial and administrative duties for the clinic.
- Works with team to create positive, healthy, clinic environment.
- Performs other related duties as assigned.

**QUALIFICATIONS:
- Minimum two years’ recent medical office experience, or an equivalent combination of education, training, and experience.
- Excellent communication and interpersonal skills required to work effectively with co
- workers, clients, community, and other service providers.
- Able to respectfully engage and support Indigenous relationships, with a trauma informed and decolonial lens.
- Demonstrated commitment to the policy and practice of harm reduction, cultural safety, and trauma and violence informed practices.
- Understanding of the impact on individual health and well-being, as well as the considerations for service delivery related to systemic barriers associated with poverty, mental health, substance use, trauma, racism, ongoing colonialism, heterosexism, and gender discrimination.
- A well-developed self-care practice to ensure resiliency working in a challenging industry.
- Experience with MOIS system is an asset.
- Experience with occupational health and safety standards and procedures.
- Valid Class 5 BC Driver’s License.
- Ability to communicate effectively, both verbally and in writing.
- Knowledge of medical terminology and medical office procedures.
- Ability to plan, organize, and prioritize.
- Ability to work independently and in cooperation with others.
- Ability to analyze and solve problems.

**POSITION DETAILS**:

- ** Pay**:$30.20/hour to start with stepped increases based on your seniority with AVI. (Pay for this role is based on the BCGEU paygrid 31)- **Hours and Schedule**:Part time
- 32 hours/week. Shifts falling Monday to Thursday 9am - 5pm. Hours may shift to include Friday coverage in the future, with notice.
- **Term**: Starting as soon as possible and end date as of March 31, 2026
- ** Location**:This position works out of the Nanaimo Community Health Centre, located at 102-55 Victoria Road, Nanaimo BC
- ** Union**:AVI is a union environment under the Collective Agreement: HEABC & Health Services & Support Community Subsector Association 2022-2025 and this role is a BCGEU union position.
- ** Benefits**: This position will be eligible for extended health, life and AD&D coverage after 488 hours with AVI. AVI pays for the entire cost of the plan on behalf of its staff.
- ** Pension**:If you are already a member of the Municipal Pension Plan (MPP), you can continue with them at AVI immediately. At this time, AVI contributes an additional 9.31% towards your pension account. If you are not already a member of the Municipal Pension Plan, part time staff may become eligible after 2 years with AVI.
- ** Other Perks**:This position gets 6.4% vacation (equivalent to 3 weeks), receives Stat In Lieu payments of 5% on each paycheque and has a Sick Bank of 6.9%. Sick and Vacation are both accessible after your first 488 hours at AVI.

**TO APPLY**:
It is beneficial to identify in the cover letter if you are Indigenous and/or have lived/living expertise relevant to the position.

As AVI is a union environment, internal staff will be prioritized in the hiring process.

  • Medical Office Assistant

    3 months ago

    Nanaimo, Canada Wellington Medical Clinic Full time

    **Temporary Full Time to Cover a Sick Leave - Minimum 3 months** At Wellington Medical Clinic, we are very passionate about delivering very high-quality patient care. We value hard work, respect, team work, accountability and work excellency. WE are a VERY busy Family Practice Office, but we value a positive and supportive team work environment. Position...

  • Medical Office Assistant/receptionist

    6 months ago

    Nanaimo, Canada Medical Arts Centre Full time

    **About us** Medical Arts Primary and Urgent Care Centre is looking for a Medical Office Assistant to join our team! We are currently hiring for a full time position, 5 days a week (37.5 hours). Flexibility to work weekday/weekends is an asset. As a Medical Office Assistant, you will perform registration and clerical support functions for our busy...

  • Medical Office Assistant/receptionist

    5 months ago

    Nanaimo, Canada Medical Arts Centre Full time

    **About Us** Medical Arts Primary and Urgent Care Clinic is looking for a Medical Office Assistant to join our team! We are currently hiring for a part time position (Friday, Saturday, Sunday shifts) with the opportunity for additional shifts. As a Medical Office Assistant, you will play a crucial role in ensuring the smooth operation of the office and...

  • Medical Office Assistant

    3 months ago

    Nanaimo, Canada Wallace Street Medical Clinic Full time

    We are looking for a dynamic, experienced individual to work in our very busy medical office. Job duties include scheduling, patient preparation, assisting doctors with procedures and minor surgeries, charging and cleaning rooms, and administrative duties. Projected start date is asap for training. Skills Preferred: - professional approach with both...

  • Medical Office Assistant

    5 months ago

    Nanaimo, Canada Wallace Street Medical Clinic Full time

    We are looking for a dynamic, experienced individual to work in our very busy medical office. Job duties include scheduling, patient preparation, assisting doctors with procedures and minor surgeries, charging and cleaning rooms, and administrative duties. Projected start date for September/October. Skills Preferred: - professional approach - ability to...

  • Medical Office Assistant

    5 days ago

    Nanaimo, Canada Lexitor Medical Full time

    Greet and assist patients in a professional and friendly manner - Schedule appointments and maintain patient records using electronic medical records systems (Profile) - Handle phone calls, inquiries, and correspondence efficiently - Maintain cleanliness and organization of the front desk and waiting areas - Collaborate with healthcare providers/Managers to...

  • Medical Office Assistant

    5 months ago

    Nanaimo, Canada Nanaimo Cardiology Full time

    Job Description: Medical Office Assistant **Responsibilities**: - Assist with patient check-in and check-out procedures - Schedule and confirm patient appointments - Answer phone calls and respond to inquiries - Maintain patient records and update information as necessary - Prepare examination rooms for patient visits - Assist healthcare providers with...

  • Medical Office Assistant

    5 months ago

    Nanaimo, Canada Nanaimo Cardiology Full time

    Job Description: Medical Office Assistant **Responsibilities**: - Assist with patient check-in and check-out procedures - Schedule and confirm patient appointments - Answer phone calls and respond to inquiries - Maintain patient records and update information as necessary - Prepare examination rooms for patient visits - Assist healthcare providers with...

  • Medical Office Assistant

    6 months ago

    Nanaimo, Canada Nanaimo Cardiology Full time

    Job Description: Medical Office Assistant **Responsibilities**: - Assist with patient check-in and check-out procedures - Schedule and confirm patient appointments - Answer phone calls and respond to inquiries - Maintain patient records and update information as necessary - Prepare examination rooms for patient visits - Assist healthcare providers with...

  • Medical Office Assistant

    5 months ago

    Nanaimo, Canada Gracemed Clinic Full time

    **About us** **Gracemed Clinic **is a busy family practice and we are looking for a Medical Office Assistant to join our team. We currently have an opening for a full time Medical Office Assistant (MOA). We are looking for a committed, empathic, friendly and motivated person to join our team at Gracemed Clinic. A caring attitude is essential. We are a busy...

  • Medical Office Assistant

    6 months ago

    Nanaimo, Canada Gracemed Clinic Full time

    **About us** **Gracemed Clinic **is a busy family practice and we are looking for a Medical Office Assistant to join our team. We currently have an opening for a full time Medical Office Assistant (MOA). We are looking for a committed, empathic, friendly and motivated person to join our team at Gracemed Clinic. A caring attitude is essential. We are a busy...

  • Medical Office Assistant

    1 month ago

    Nanaimo, Canada Skin Care West Full time

    We are a high-demand, fast-paced specialist clinic, dedicated to providing exceptional care to our patients. Our team is seeking an organized, proactive, and energetic Medical Office Assistant to join us. This role requires someone who can efficiently handle both administrative and clinical tasks while maintaining a professional and friendly demeanor. **Key...

  • Medical Office Assistant

    5 months ago

    Nanaimo, Canada Tillicum Lelum Aboriginal Society Full time

    **Job Summary**: **Key Duties and Responsibilities**: - Maintains patients’ appointments. - Assists in the completion of secretarial and administrative duties for the clinic. - Maintains record keeping/filing systems; screens and prioritizes incoming referrals and materials. - Manages referrals according to Nurse Practitioner’s instructions and...

  • Medical Office Assistant

    6 months ago

    Nanaimo, Canada Madrona Imaging Inc Full time

    We are looking for a part time receptionist to join our team in the Screening Mammography Department at Madrona Imaging! Seeking a compassionate, punctual individual who is able to multi task, stay organized and work calmly under pressure while maintaining a positive, friendly attitude. Some tasks include but not limited to: - answering phones - confirming...

  • Medical Office Assistant

    3 months ago

    Nanaimo, Canada Nanaimo Orthopaedics Full time

    **About us** We are professional, agile and our goal is to Nanaimo Orthopaedics was established in 2019. Our mission is to provide quality care to our orthopaedic patients. We serve patients who are referred to us from Family and Nurse Practitioner’s and other specialists in the Nanaimo and surrounding areas. *Job Overview* **Key Responsibilities**: -...

  • Medical Office Assistant Specialist

    3 weeks ago

    Nanaimo, British Columbia, Canada Island Health Full time

    Qualifications:For this Medical Office Assistant Specialist role at Island Health, we require a high school graduation plus a Medical Office Assistant Certificate. Recent related experience or an equivalent combination of education and experience is also essential.Knowledge: Familiarity with applicable legislation, such as the Child, Family & Community...

  • Medical Office Assistant

    2 months ago

    Nanaimo, Canada BD Mitchell Prosthetic & Orthotic Services Ltd Full time

    **Adminstrative Assistant** **BD Mitchell Prosthetic & Orthotic Services Ltd** is looking to fill a position for a full-time Administrative Assistant immediately. This position is in a FAST PACED medical office. If you are willing to learn and enjoy being busy, and multi-tasking, this position is for you. **Responsibilities**: - Answer incoming calls and...

  • Medical Office Assistant/receptionist

    5 months ago

    Nanaimo, Canada Mountainview Chiropractic and Massage Therapy Clinic Full time

    **Company description** Mountainview Chiropractic and Massage Therapy **Job description** Well established chiropractic and massage therapy clinic looking for part-time office assistant to cover medical leave. This may work into permanent part-time. We are a busy, patient centred clinic and collaborate with various professionals and clinics throughout the...

  • Medical Office Assistant/receptionist

    3 weeks ago

    Nanaimo, Canada Mountainview Chiropractic and Massage Therapy Clinic Full time

    **Company description** Mountainview Chiropractic and Massage Therapy **Job description** Well established chiropractic and massage therapy clinic looking for part-time office assistant to join our team. We are a busy, patient centred clinic and collaborate with various professionals and clinics throughout the region. The successful applicant should have...

  • Medical Office Assistant

    6 months ago

    Nanaimo, Canada VitalAire Canada Inc Full time

    At VitalAire we believe in patient-centered care and innovation. We’re on a mission to help transform healthcare for the better. From advancement and digitization of our tools, products, and systems, to forging meaningful relationships with our patients. VitalAire is Canada’s leading provider of sleep apnea tests, treatments and home oxygen services. We...