Help Desk Technician

2 weeks ago

Toronto, Canada ISI Group of Companies Full time

**About the Position: Help Desk Technician**

**What you will do**:

- Install and provide support for PCs, printers, and other peripherals (headphones etc.)
- Ensure that all tickets requiring follow up work and/or calls receive appropriate attention.
- Escalate issues to the appropriate channel quickly to avoid losses in efficiency.
- Retrieve, via shipping service, the Hardware from terminated employees.
- Ship out Hardware that has been set up for a new hire, to new Employees, with in the USA.
- Point of contact for Hardware recovery for the call center
- Onboarding new hires and shipping their Hardware
- Creating new accounts for new hires

**What we are looking for**:

- Minimum 2 years of technical support experience
- An analytical thinker, ability to synthesize complex or diverse information, collect and research data, use intuition and experience to complement data, design workflows and procedures.
- Ability to communicate effectively with all levels of staff: verbal, written, and listening.
- Proven ability to work within stringent timeframes.
- Good organizational skills and detail-oriented
- Must be punctual, reliable, and self-reliant.
- Able to lift heavy equipment (PCs, monitors, printers)
- Be familiar with: Office, Team viewer, Internet Browsers such as Chrome, windows ten, AWS.

**What we offer**:

- Competitive compensation package
- Paid vacation and personal time
- Health and Dental benefits, including Employee Assistance Program
- Ongoing professional development & training
- If you can confidently demonstrate that you meet the criteria above, please contact us as soon as possible._

SUS

  • Help Desk Technician

    4 days ago

    Toronto, Canada Sasmar Healthcare Full time

    We are seeking a Help Desk Technician to join our dynamic IT team . The ideal candidate will be responsible for providing technical assistance and support to our employees and customers. This role requires excellent communication skills, problem-solving abilities, and a passion for technology.Responsibilities:Respond to help desk tickets and provide timely...

  • IT Help Desk

    3 days ago

    Toronto, Canada Pizza Pizza Full time

    **Description**: The Service Desk Technician’s role is to ensure the customers of IT receive prompt attention to their requests for IT service with short term and long term solutions that enable them to accomplish their business tasks. This includes receiving, classifying, prioritizing, documenting, and actively resolving end user requests. Problem...

  • Customer Success Specialist

    5 days ago

    Greater Toronto Area, Canada Help Desk Technology Full time

    **Customer Success Specialist (Hybrid)** Help Desk Technology — Oakville, ON We are an innovative Technology Company, offering a challenging and exciting atmosphere in a comfortable work environment. You will enjoy a performance-based compensation package and the opportunity to make a difference in a growing and dynamic organization. We are looking for...

  • Help Desk Support

    4 weeks ago

    Toronto, Canada Infotek Consulting Services Full time

    Fluent English/Spanish - Mandatory (no exceptions, bilingual and fluency in both required) - 1-2 Years Customer Service Experience - 1-3 years of browser troubleshooting practices - Knowledge of computer software, such as configuration management software, desktop communications software, operating system software. - Previous Help Desk or Contact Center...

  • IT Technician Help Desk

    4 weeks ago

    Toronto, ON, Canada Jobber Full time

    Do you have a passion for building and supporting amazing IT experiences? We’re looking for an IT Specialist to be part of our Workplace Technology team at our office in Toronto, ON. Jobber exists to help people in small businesses be successful. We work with small home service businesses, like your local plumbers, painters, and landscapers, to...

  • Service Desk Technician

    4 weeks ago

    Toronto, Canada Info-Tech Research Group Inc. - Canada Full time

    Info-Tech is one of the world’s fastest-growing IT research and advisory companies, proudly serving over 30,000 IT professionals. We are looking for a Service Desk Technician to join our team. Why join us? We are a growth focused, entrepreneurially spirited company that has consistently achieved YoY growth in our 25 years of operation and are especially...

  • Help Desk Technician

    4 weeks ago

    toronto, Canada Godspeed Group Full time

    *Job Title: HelpDesk Tech**Location: Toronto**Schedule: 30 hours per week**Job Responsibilities:*As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting,...

  • Help Desk Technician

    4 weeks ago

    toronto, Canada Godspeed Group Full time

    *Job Title: HelpDesk Tech**Location: Toronto**Schedule: 30 hours per week**Job Responsibilities:*As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting,...

  • Help Desk Technician

    2 weeks ago

    Toronto, Canada Godspeed Group Full time

    Job Title: HelpDesk Tech Location: Toronto Schedule: 30 hours per weekJob Responsibilities: As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting,...

  • Help Desk Technician

    2 weeks ago

    Toronto, Canada Godspeed Group Full time €30

    Job Title: HelpDesk Tech Location: Toronto Schedule: 30 hours per weekJob Responsibilities: As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting,...

  • Help Desk Technician

    4 weeks ago

    Toronto, Canada Godspeed Group Full time

    Job Title: HelpDesk Tech Location: Toronto Schedule: 30 hours per weekJob Responsibilities: As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting,...

  • Itsm/itil Help Desk Coordinator

    5 days ago

    Toronto, Canada Federal Wireless Full time

    **ITSM/ITIL Help Desk Coordinator** **Job Overview**: We are seeking an experienced ITSM Help Desk Coordinator to implement and facilitate all customer facing Help Desk services within a Service Department: Service Desk, Change Management, Incident Management, Problem Management, and Asset Management. **Reports to**: ITSM Manager Duties and...

  • Help Desk Technician

    4 weeks ago

    Toronto, Canada Godspeed Group Full time

    *Job Title: HelpDesk Tech**Location: Toronto**Schedule: 30 hours per week**Job Responsibilities:*As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting,...

  • Help Desk Technician

    4 weeks ago

    Toronto, Canada Godspeed Group Full time

    *Job Title: HelpDesk Tech**Location: Toronto**Schedule: 30 hours per week**Job Responsibilities:*As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting,...

  • Help Desk Technician

    1 week ago

    Toronto, Ontario, Canada Godspeed Group Full time

    Job Title: HelpDesk Tech Location: Toronto Schedule: 30 hours per weekJob Responsibilities:As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting, with...

  • Help Desk Technician

    4 weeks ago

    Toronto, ON, Canada Godspeed Group Full time

    *Job Title: HelpDesk Tech**Location: Toronto**Schedule: 30 hours per week**Job Responsibilities:*As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone troubleshooting,...

  • Help Desk Administrator

    15 minutes ago

    Toronto, ON, Canada Crowe Soberman LLP Full time

    Reporting to:  Director, Information Technology  As a public accounting firm, Crowe Soberman LLP is committed to going beyond tax returns and financial statements. With a focus on relationships, we provide exceptional professional service and trusted advice designed to meet the special and on-going needs of our clients. Today, we are ranked as one of the...

  • Intermediate Service Desk Technician

    4 weeks ago

    Toronto, Canada Info-Tech Research Group Inc. - Canada Full time

    Info-Tech Research Group delivers impartial, highly pertinent IT research, enabling CIOs and IT leaders to make well-informed, strategic decisions. We are currently serving over 30,000 professionals and collaborate closely with IT teams, equipping them with actionable tools and expert guidance to drive measurable results and enhance technology initiatives...

  • Help Desk Technician

    2 weeks ago

    Toronto, ON, Canada Godspeed Group Full time

    *Job Title: HelpDesk Tech**Location: Toronto**Schedule: 30 hours per week**Job Responsibilities:* As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone...

  • Help Desk Technician

    2 weeks ago

    Toronto, ON, Canada Godspeed Group Full time

    *Job Title: HelpDesk Tech**Location: Toronto**Schedule: 30 hours per week**Job Responsibilities:* As a HelpDesk Tech, you will be responsible for providing essential on-site technical support to end-users, ensuring the smooth operation of hardware and software systems. The ideal candidate will possess a strong foundation in PC, Mac, and phone...