Assistant Manager, Vancouver Investor Centre

1 month ago

Vancouver, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

RBC Direct Investing (RBCDI) is currently looking for Assistant Manager for the Vancouver Investor Centre. RBCDI is a “do-it-yourself” online brokerage that provides clients with access to the capital markets and other investment products. The Investor Centres service all client segments, but the business strategy is designed to focus on High Net Worth (HNW) and Ultra High Net Worth (UHNW) client relationships requiring an elevated level of service. In your role, you will support the Manager to achieve strategic and financial goals of the RBDI Centre. Your main objectives are to drive new client acquisition, consolidate assets from existing clients, and to provide personal support and service to existing clients. The role will also provide you with the opportunity to work with colleagues and leaders across all lines of business in Ontario.

**What will you do?**
- Manage client requests delivered in-person or via instruction provided over the phone.
- Provide start-to-finish sales and ‘after sales’ service. Assistant Manager will take ownership of and be involved in comprehensive client service; including account opening, asset transfers, guidance through online access/set-up, maintenance and follow-up once assets are received.
- The Assistant Manager will be called upon to support escalations and service requests from internal partners handling high net worth clients of Private Banking, Commercial Banking, RBC Capital Markets, RBC Dominion Securities and RBC Executives.
- The Assistant Manager plays a key role in establishing and maintaining the RBC DI Investor Centre as an anchor point for in person ‘white glove service’ for HNW clients and key RBC partners and partner with the IC HVCMs and HVCMs to achieve business acquisition objectives.
- The Assistant Manager will be required to develop and present rational to senior decision-makers in RBC DI, Canadian Wealth Management, Capital Markets and Canadian Banking to champion exceptions on behalf of a client. If the exception is granted, you are expected to oversee the implementation of the exception, including establishing the necessary operational procedures to meet regulatory/compliance requirements.
- Plays a key role in developing and maintaining relationships with business professionals/high value clients, senior officers with corporations and senior RBC personnel. Looks for opportunities to refer business to partners.
- Participates in educational seminars to new and existing customers to promote the use of RBC DI tools and research and to generate awareness of all available products.

**What do you need to succeed?**

**Must have**:

- Canadian Securities Course (CSC)
- Conduct and Practices Handbook (CPH)
- 3-5 years of experience as an Investment Representative (IR) or Investment Advisor Associate (IAA)
- Working Knowledge of Excel, Word and PowerPoint

**Nice to have**:

- Applied knowledge of RBC Canadian Wealth Management practices, risk management and operational procedures

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- Opportunities to do challenging wor

**Job Skills**

Adaptability, Critical Thinking, Customer Service, Decision Making, Interpersonal Relationship Management, Operational Delivery, Process Improvements, Time Management

**Additional Job Details**

**Address**:
VANCOUVER MAIN BRANCH, 1025 GEORGIA ST W:VANCOUVER

**City**:
VANCOUVER

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
WEALTH MANAGEMENT

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-11-21

**Application Deadline**:
2024-12-06

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

  • Corporate - Investor Relations (Vancouver)

    5 days ago

    Vancouver, Canada B2Gold Full time

    **THE COMPANY** B2Gold is a low-cost international senior gold producer headquartered in Vancouver, Canada. Founded in 2007, today, B2Gold has three operating gold mines and numerous development and exploration projects in various countries including Mali, the Philippines, Namibia, Colombia, Finland and Uzbekistan. This year, B2Gold forecasts gold...

  • Vancouver Academy Centre, Head Coach

    3 months ago

    Vancouver, Canada Vancouver Whitecaps FC Full time

    **OBJECTIVE**: Provide technical leadership and program management for the Vancouver Academy Centre, while supporting the integration of technical standards and processes across the club’s development structure. **ACCOUNTABILITY**: The overall accountability for the position is to the Academy Centre Technical Director. **SPECIFIC...

  • Investor Relations Manager

    7 months ago

    Vancouver, Canada Spring Activator Full time

    **Investor Relations Manager** Spring is a global community of impact innovators and investors, connected to create a sustainable, healthy and equitable world. Based in Vancouver, with team members in Toronto and across the country, we design and deliver education and experiences to build an inclusive community of investors and support a diverse range of...

  • Manager Investor Relations

    2 weeks ago

    Vancouver, Canada OceanaGold Full time

    Full-time **Company Description**: OceanaGold is a growing intermediate gold and copper producer is publicly listed on the Toronto Stock Exchange TSX, committed to safely and responsibly maximizing the generation of Free Cash Flow from our operations and delivering strong returns for our shareholders. We have a portfolio of four operating mines: the Haile...

  • Analyst, Investor Ecosystem

    7 months ago

    Vancouver, Canada Spring Activator Full time

    **Analyst, Investor Ecosystem** Spring is a global community of innovators and investors, connected to create a sustainable, healthy and equitable world. Based in Vancouver, we design and deliver programs and experiences to build an inclusive community of investors and support a diverse range of founders to scale their impactful solutions. We address...

  • Plumbing Specialist for Sheraton Vancouver Wall Centre

    4 weeks ago

    Vancouver, British Columbia, Canada Sheraton Vancouver Wall Centre Full time

    We are seeking a skilled Plumbing Specialist to join our team at the Sheraton Vancouver Wall Centre. As a key member of our maintenance team, you will be responsible for ensuring the plumbing systems in our hotel operate smoothly and efficiently.Job SummaryThis is a physically demanding role that requires strong problem-solving skills and attention to...

  • Investor Relations Analyst

    2 days ago

    Vancouver, Canada Zymeworks Full time

    Job Req ID: 664- Location: Vancouver, BC, CAN- Additional Locations: Seattle, WA- Department: **Investor Relations Analyst**: **Company Description** **Why Work With Us** Nothing is more critical to our success than the quality of our team. The work we do is meaningful and impactful - we care about each other as well as the patients we serve. We offer...

  • Assistant Housekeeping Manager

    3 days ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

  • Assistant Housekeeping Manager

    7 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

  • Vancouver Aboriginal Violence Prevention Program

    6 months ago

    Vancouver, Canada Vancouver Aboriginal Friendship Centre Society Full time

    **Vancouver Aboriginal Violence Prevention Program (VAVPP) Policy Analyst** The Vancouver Aboriginal Friendship Centre Society (VAFCS) is a non-profit charitable organization serving the Urban Aboriginal community with a mandate to provide programs and services that will contribute to the cultural, educational, social, economic, and recreational development...

  • Assistant Restaurant Manager

    7 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    The Restaurant Assistant Manager is a key member of the management team responsible for overseeing the daily operations of the front-of-house dining areas. This role requires a strong leader with excellent organizational and interpersonal skills to ensure the highest level of guest satisfaction, associate performance, and smooth service execution. The...

  • Assistant Restaurant Manager

    7 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ASSISTANT RESTAURANT MANAGER** **What’s in it for you**: Working in the largest hotel in Vancouver Aesthetically pleasing environment with a great team As a full-time role with excellent benefits If you would like to make a difference at your workplace, explore what we have to offer. Come discover Café One as our Assistant Restaurant Manager where...

  • Assistant Food and Beverage Manager

    7 months ago

    Vancouver, Canada Sheraton Vancouver Wall Centre Hotel Full time

    **ABOUT US** The Sheraton Vancouver Wall Centre and The Westin Wall Centre, Vancouver Airport are dedicated to providing guests with exceptional quality, service, and value. These guiding principles are evident with every check-in, bed made, or breakfast served. You can see this commitment to quality in the physical properties of the hotels themselves;...

  • Associate, Investor Services and Compliance

    6 months ago

    Vancouver, Canada PETERSON GROUP PROPERTI Full time

    We believe in forging long-lasting relationships to create change in our communities. From one building on Alberni Street in Vancouver to a range of projects across North America, we’ve expanded into diverse areas of expertise across the real estate industry. Our interests include ownership in 8.1 million sq ft of commercial property, over 2,300 units of...

  • Certified Dental Assistant

    3 days ago

    Vancouver, Canada 123Dentist Full time

    Join the team at **Vancouver City Centre Dental** in **Vancouver, BC. **We are looking for a passionate, hard-working **Certified Dental** **Assistant** on a **full-time permanent** basis to support the Dentist and increase the efficiency and quality of care that our patients receive. The ideal CDA for our practice values playing their part for the team, to...

  • Investor Relations and Communications Coordinator

    2 days ago

    Vancouver, Canada Zymeworks Full time

    Job Req ID: 663- Location: Vancouver, BC, CAN- Additional Locations: Seattle, WA- Department: **Investor Relations and Communications Coordinator**: **Company Description** **Why Work With Us** Nothing is more critical to our success than the quality of our team. The work we do is meaningful and impactful - we care about each other as well as the patients...

  • Director, World Trade Centre Vancouver

    7 months ago

    Vancouver, Canada Greater Vancouver Board of Trade Full time

    **About the World Trade Centre Vancouver** World Trade Centre Vancouver (WTC-V) is a subsidiary of the Greater Vancouver Board of Trade dedicated to strengthening the export performance of small and medium-sized businesses in British Columbia. As a member of the World Trade Centers Association, WTC-V provides exceptional global access for B.C. businesses...

  • Vp of Investor Relations

    6 months ago

    Vancouver, Canada Endeavour Silver Corp. Full time

    **VP of Investor Relations** Reports to CEO Location: Vancouver, BC **Company Summary** Established in 2004, Endeavour Silver Corp is a mining company, focused on discovering and mining silver, with projects and operations in three countries: Mexico, Chile, and the United States. Our purpose is to be a leading silver producer that creates value for our...

  • Certified Dental Assistant

    3 months ago

    Vancouver, Canada 123Dentist Full time

    The team at **Vancouver City Centre Dental** located in Vancouver, BC is looking for a passionate, hard-working** **Certified Dental Assistant** on a** **part-time** basis. - The ideal CDA for our practice values playing their part for the team, to equip the Dentist through providing outstanding treatment assistance and preparing the treatment room and...

  • Addiction Recovery Specialist

    3 weeks ago

    Vancouver, British Columbia, Canada Vancouver Coastal Health Full time

    About Vancouver Coastal HealthVancouver Coastal Health is a world-class healthcare provider delivering exceptional care to over one million residents in British Columbia. Our commitment to creating healthy lives and communities drives our innovative medical care, research, and teaching.Role SummaryYou will be part of a multidisciplinary team at Vancouver...