Hotel Receptionist and Customer Service

7 months ago


Montréal, Canada WERFY Full time

**Company Description**

We Rent For You Inc. is a property management company based in Montreal, specializing in the rental and management of residential and commercial properties in Quebec and Florida. We take pride in providing quality services to our clients, ensuring that their properties are well-maintained and their needs are met.

Our WERFY division specifically focuses on the needs of tenants, whether it’s for annual, monthly, or daily rentals. We understand the importance of finding housing that meets our clients’ expectations and requirements, and we strive to provide them with a pleasant and hassle-free rental experience.

We are seeking a Hotel Receptionist and Customer Service Representative to join our dynamic team. As the Hotel Receptionist and Customer Service Representative, you will be responsible for providing exceptional service to our clients and efficiently managing the reception operations of our hotel.

**Key Responsibilities**
- Ensure high-quality customer service by professionally and courteously responding to client requests and needs.
- Manage client reservations and arrivals, as well as special requests.
- Coordinate maintenance and room cleaning service requests.
- Utilize hotel management software to handle reservations, billing, and other reception operations.
- Effectively communicate with clients.
- Maintain good organization to ensure an efficient workflow at the reception.
- Demonstrate flexibility and stress resilience to handle dynamic situations and last-minute changes.

**Requirements**:

- Excellent communication skills in French and English (knowledge of other languages would be a significant asset).
- Customer service-oriented with the ability to professionally and courteously resolve client issues.
- Knowledge of hotel management software (an asset).
- Organizational skills and the ability to manage client reservations, arrivals, and departures.
- Hospitality or tourism training (an asset).
- Previous experience in customer service, preferably in the hotel industry (an advantage).

**Start Date**: As soon as possible.

**Benefits**:

- Training opportunities.

At WERFY by We Rent For You Inc., we believe in the importance of excellent customer service. We are committed to providing exceptional service to our clients, responding promptly to their requests, and ensuring they feel welcomed and taken care of. We are a dynamic and passionate team dedicated to delivering quality real estate solutions to our clients.

Thank you for your interest in our company, and we look forward to discussing your qualifications and potential for this position

**Job Types**: Full-time, Part-time

Pay: $21.00-$23.00 per hour

Expected hours: No more than 40 per week

Schedule:

- 8 hour shift
- Day shift
- Evening shift
- Morning shift
- Night shift

Work Location: In person


  • Hotel Receptionist

    7 months ago


    Montréal, Canada Traucorp Hotels Full time

    '''Duties''' - Greet and welcome guests as they arrive at the hotel reception - Check-in and check-out guests, ensuring all necessary documentation is completed accurately - Provide information about hotel facilities, services, and local attractions to guests - Handle guest inquiries, requests, and complaints in a professional and timely manner - Manage...

  • Hotel Receptionist

    7 months ago


    Montréal, Canada Motel Colibri Full time

    *English will follow, Nous sommes ravis d'annoncer une opportunité d'emploi au sein de notre établissement, situé au 6960 Saint-Jacques, Montréal, Québec H4B 1V8, qui est actuellement en cours de conversion à la marque Super 8. Nous recherchons un(e) réceptionniste polyvalent(e) qui sera également responsable de la buanderie. Si vous êtes une...

  • Hotel Receptionist

    6 months ago


    Montréal, Canada Hotel Chez Swann Full time

    Hotel Chez Swann seeks a full-time Receptionist to join our Front Desk team. The following is **an overview of expected duties for the position**: - Posting and verification room charges of guest accounts and processing all the charges. - Perform an accurate bucket check of all in-house registration cards. - Control and secure cash handling policy. -...

  • Hotel Receptionist

    6 months ago


    Montréal, Canada Motel Colibri Full time

    *English will follow, Nous sommes ravis d'annoncer une opportunité d'emploi au sein de notre établissement, situé au 6960 Saint-Jacques, Montréal, Québec H4B 1V8, qui est actuellement en cours de conversion à la marque Super 8. Nous recherchons un(e) réceptionniste polyvalent(e) qui sera également responsable de la buanderie. Si vous êtes une...


  • Montréal, Canada Lelux Hotel Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...


  • Montréal, Canada Lelux Hotel Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Receptionist

    4 weeks ago


    Montréal, QC, Canada HOTEL DE GLACE FILMS INC. Full time

    Our hotel in Montreal is looking for a responsible and friendly receptionist to join our team. We provide high-quality service for our guests and create a comfortable environment for our staff. If you are ready to work in a dynamic environment and want to be part of a successful hospitality company, we look forward to hearing from...


  • Montréal, QC, Canada Lelux Hotel Full time

    We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the...

  • Receptionist

    3 months ago


    Montréal, QC, Canada Le Sand & Stone Hotel Full time

    EVENING SHIFT RECEPTIONIST IN A BOUTIQUE HOTEL Must enjoy social interactions and have good communication skills. **Job Types**: Full-time, Part-time, Permanent Pay: $17.50-$18.50 per hour Schedule: - 8 hour shift - Day shift - Evening shift - Every Weekend - Monday to Friday - Weekends as needed - Weekends only Work Location: In person Expected start...


  • Montréal, Canada equipe&co Full time

    **Bilingual Receptionist for Downtown Hotel** - **Location**:Downtown Montreal, Griffintown - **Company**:Equipe & Co. - **Job Type**:Full-time, Permanent - **Salary**:$34,500.00 - $37,500.00 per year - **Benefits**:Extended health care, RRSP match - **Schedule**: Evening shift, Monday to Friday, Weekends as needed Are you a dedicated and service-oriented...


  • Montréal, Canada equipe&co Full time

    **Job description** **Bilingual Receptionist for Downtown Hotel** - **Location**:Downtown Montreal, Griffintown - **Company**:Equipe & Co. - **Job Type**:Full-time, Permanent - **Salary**:$34,500.00 - $37,500.00 per year - **Benefits**:Extended health care, RRSP match - **Schedule**: Evening shift, Monday to Friday, Weekends as needed Are you a dedicated...

  • Receptionist

    6 months ago


    Montréal, Canada Complexe Humaniti Montréal Full time

    The Spa Humaniti is located on the 9th floor of the Hotel Humaniti Montreal, very first Autograph Collection by Marriott hotel to establish itself in Quebec. Open since June 2021, the Spa Humaniti is situated at the heart of the hotel, providing four treatment rooms and four beauty stations. The Spa is a space dedicated to the importance of taking the time...

  • Hotel Receptionist

    6 months ago


    Montréal, Canada Lhotel Montreal Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 to less than 7 months **Tasks**: - Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations - Provide information on hotel facilities and services - Provide general information about points of interest in the area -...

  • Receptionist

    2 months ago


    Montréal, QC, Canada VOYAGES TUANGO INC. Full time

    Our travel agency is one of the leading companies in the travel industry in Canada. We offer a wide range of travel services, including individual and group tours, cruises, airline tickets, and hotel bookings. Our goal is to create unforgettable experiences for our clients. **Responsibilities**: - Greet visitors and ensure a high level of customer...

  • Front Desk Supervisor

    7 months ago


    Montréal, Canada Holiday Inn Monreal Centre-Ville Full time

    **Responsibilities**: Operate all aspects of the Opera computer system, including software maintenance, report generation and analysis, and simple configuration changes; Update group information. Maintain, monitor and prepare group requirements. Help maintain the inventory of office and departmental materials; Review Front Office logbook and guest feedback...

  • Front Desk Supervisor

    7 months ago


    Montréal, Canada Holiday Inn Monreal Centre-Ville Full time

    **Responsibilities**: Operate all aspects of the Opera computer system, including software maintenance, report generation and analysis, and simple configuration changes; Update group information. Maintain, monitor and prepare group requirements. Help maintain the inventory of office and departmental materials; Review Front Office logbook and guest feedback...

  • Front Desk Supervisor

    6 months ago


    Montréal, Canada Holiday Inn Monreal Centre-Ville Full time

    **Responsibilities**: Operate all aspects of the Opera computer system, including software maintenance, report generation and analysis, and simple configuration changes; Update group information. Maintain, monitor and prepare group requirements. Help maintain the inventory of office and departmental materials; Review Front Office logbook and guest feedback...


  • Montréal, Canada Prime Properties Inc. Full time

    Receptionist for a well established commercial real estate company with headquarters located in the heart of downtown Montreal. The position is 100% working from the office 8.30-5.30 Monday-Friday. **Job Summary** - Adding travel arrangements as well as events into the calendar - Organizing meetings for other members of the office when needed - Managing and...


  • Montréal, Canada Pet Care Montreal Full time

    Job Overview: **Responsibilities**: - Greet and assist visitors in a professional manner - Check in and check out our furry guests for dog Daycare, Hotel or Grooming - Answer and direct phone calls promptly - Manage incoming and outgoing communications - Schedule appointments and maintain calendars - Upselling - Perform clerical duties such as data entry,...

  • Receptionist

    7 months ago


    Montréal, Canada Spa CurAge Full time

    Coordinate treatments and scheduling accordingly. Our High end Spa facility is seeking a friendly and flexible individual to join our team as a Receptionist. The receptionist will be responsible for answering phones, scheduling appointments and handling standard office duties. **Responsibilities**: - Greet customers and visitors in a friendly manner. - Be...