Customer Service Representative
6 months ago
Education: College/CEGEP
- Experience: Experience an asset
- or equivalent experience
**Work setting**:
- Urban area
- Insurance company
- Insurance
- Business
**Tasks**:
- Access and process information
- Address customers' complaints or concerns
- Answer inquiries and provide information to customers
- Receive and log complaints
- Receive payments
- Consult with clients after sale to provide ongoing support
- Answer clients' inquiries and provide information
- Answer written and oral inquiries
- Provide customer service
- Explain procedures, risks and benefits to clients
**Insurance experience**:
- Automobile insurance
- House insurance
**Screening questions**:
- Are you currently legally able to work in Canada?
- Do you currently reside in proximity to the advertised location?
- Do you have previous experience in this field of employment?
- What is the highest level of study you have completed?
**Health benefits**:
- Dental plan
- Disability benefits
- Health care plan
- Paramedical services coverage
- Vision care benefits
**Financial benefits**:
- Commission
**Other benefits**:
- Free parking available
- Learning/training paid by employer
- On-site recreation and activities
- Paid time off (volunteering or personal days)
- Team building opportunities
- Travel insurance
- Work Term: Permanent
- Work Language: Bilingual
- Hours: 37.5 hours per week
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