Fraud Officer

2 weeks ago

Toronto, Canada Royal Bank of Canada Full time

**Job Summary**

**What is the opportunity?**

As a Fraud Agent, you will support RBC Royal Bank's Client First strategy and deliver a superior Client experience. You will provide quality service to Client's and enhance RBC Financial Group's risk mitigation strategy through analysis and investigation of potential fraud transactions. You will review potentially fraudulent items drawn on RBC Business Deposit Accounts. You will work closely with Branch and Commercial Banking Partners and other Fraud Centre teams.

**What will you do?**
- Analyze and investigate potential fraud transactions via various channels
- Maintain a proactive approach to mitigate fraudulent activity at the source
- Ensure operational risk/loss is mitigated and negative client impact and experience is kept to a minimum
- Take full accountability for quality and accuracy of day to day responsibilities, tasks and activities
- Ensure a balanced focus on enhanced client experience, efficiency, effectiveness and operational risk
- Provide consistent service within established benchmarks, contributing to achievement of business Service Level Agreements (SLA’s)

**What do you need to succeed?**

**Must-have**
- Prior Fraud experience Ability to work collaboratively with team members and service partners
- Strong investigative & analytical mindset
- Proven ability to focus on time-sensitive cases, meet deadlines and Service Level Agreements
- Strong oral and written communication skills
- Strong MS Excel and Word skills, and ability to grasp new processes and systems quickly
- An innovative mindset and ability to embrace and adapt to change effectively
- Ability to work various shifts within the hours of 8am-8pm Monday - Friday, and be flexible to work additional shifts, including statutory holidays, when necessary

**Nice-to-have**
- Knowledge of RBC Systems (i.e. IRIS, Sales Platform, Siebel, Synergy, OnDemand, etc)
- Bilingual in French and English

**What’s in it for you?**

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions and stocks where applicable.
- Leaders who support your development through coaching and managing opportunities.
- Ability to make a difference and lasting impact. Work in a dynamic, collaborative, progressive and high-performing teams Opportunities to building close relationships with clients

**Job Skills**

Anti-Money Laundering (AML), Credit Analysis, Data Gathering Analysis, Ethical Business, Financial Regulation, Fraud Management, Fraud Risk Management, Information Capture, Order Processing, Process Management, Risk Control

**Additional Job Details**

**Address**:
YORK MILLS CENTRE, 10 YORK MILLS RD:TORONTO

**City**:
TORONTO

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Personal and Commercial Banking

**Job Type**:
Regular

**Pay Type**:
Salaried

**Posted Date**:
2024-04-02

**Application Deadline**:
2024-04-17

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

**Join our Talent Community**

Stay in-the-know about great career opportunities at RBC. Sign up and get customized info on our latest jobs, career tips and Recruitment events that matter to you.

  • Fraud Officer

    1 week ago

    Toronto, Ontario, Canada Royal Bank of Canada Full time

    Job SummaryParticipates in bank account investigations to prevent possible fraudulent transactions; minimizes fraud loss and adheres to organizational standards. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.Job DescriptionWhat is the opportunity?As a Fraud Officer, you...

  • Fraud Officer

    1 week ago

    Toronto, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a Fraud Officer, you will support RBC Royal Bank's Client First strategy and deliver a superior Client experience. You will provide quality service to clients and enhance RBC Financial Group's risk mitigation strategy through analysis and investigation of potential fraud transactions. You will investigate...

  • Fraud Officer

    2 weeks ago

    Toronto, Canada RBC - Royal Bank Full time

    Job SummaryParticipates in bank account investigations to prevent possible fraudulent transactions; minimizes fraud loss and adheres to organizational standards. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.Job DescriptionWhat is the opportunity?As a Fraud Officer, you...

  • Fraud Officer

    3 weeks ago

    TORONTO, Canada Royal Bank of Canada Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a Fraud Officer, you will support RBC Royal Bank's Client First strategy and deliver a superior Client experience. You will provide quality service to clients and enhance RBC Financial Group's risk mitigation strategy through analysis and investigation of potential fraud transactions.  You will...

  • Fraud Officer

    3 weeks ago

    TORONTO, Canada Royal Bank of Canada Full time

    Job SummaryParticipates in bank account investigations to prevent possible fraudulent transactions; minimizes fraud loss and adheres to organizational standards. With extensive knowledge of the job and policies/practices, performs a wide range of advanced administrative/operational assignments.Job DescriptionWhat is the opportunity?As a Fraud Officer, you...

  • Fraud Officer

    3 weeks ago

    Toronto, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a Fraud Officer, you will support RBC Royal Bank's Client First strategy and deliver a superior Client experience. You will provide quality service to clients and enhance RBC Financial Group's risk mitigation strategy through analysis and investigation of potential fraud transactions. You will investigate...

  • Fraud Officer

    3 weeks ago

    Toronto, Ontario, Canada RBC - Royal Bank Full time

    Job SummaryJob DescriptionWhat is the opportunity?As a Fraud Agent, you will support RBC Royal Bank's Client First strategy and deliver a superior Client experience. You will provide quality service to Client's and enhance RBC Financial Group's risk mitigation strategy through analysis and investigation of potential fraud transactions. You will review...

  • Fraud Specialist

    5 days ago

    Toronto, Canada OFX Full time

    Company Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...

  • Fraud Specialist

    4 weeks ago

    Toronto, Canada OFX Full time

    Company Description **Hi.** We’re OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we’re a customer-focused business that is all about inspiring customer confidence. At OFX, you’ll have the opportunity to reach beyond...

  • Manager - Fraud Risk Oversight

    1 week ago

    Toronto, Canada Sun Life Full time

    You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll...

  • Manager - Fraud Risk Oversight

    1 week ago

    Toronto, Canada Sun Life Full time

    Job Description : Reporting to the Director - Financial Crime Compliance & MLRO, this role is responsible for supporting the day-to-day operations of the Enterprise Fraud Risk Oversight Program, status quo management and reporting of program deliverables and supporting the implementation of enhanced program features within the Compliance function. The...

  • Part-Time Fraud Analyst

    3 weeks ago

    Toronto, Canada Interac Corp. Full time

    Part-Time Fraud Analyst At Interac, we design and deliver products and solutions that give Canadians control over their money so they can get more out of life. But that’s not all. Whether we’re leading real-time money movement, driving innovative commerce solutions like open payments for transit systems, or making advancements in new areas like...

  • Fraud Prevention Associate

    7 days ago

    Toronto, Canada Roadpost Full time

    **About Roadpost**: Roadpost is a leading provider of mobile satellite solutions, and the partner of choice for thousands of individuals that work or travel beyond the limits of terrestrial or cellular coverage. From private and public sector employers who need to connect and protect employees at remote worksites, to backcountry adventurers and enthusiasts,...

  • Manager, Fraud Contact Centre

    4 weeks ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Analyst, Fraud Controls

    7 days ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Analyst, Fraud Controls

    1 week ago

    Toronto, Canada CIBC Full time

    We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are...

  • Bilingual Fraud Analyst, Cards

    1 day ago

    Toronto, Canada Equitable Bank Full time

    The Work !Provides input and develops recommendations for process and customer service improvements.Monitors inbound fraud queue and service our clients. Monitors and analyzes various information provided through detection systems, tools, reports, or manually to evaluate, investigate and determine required actions.Supports the collection of evidence and...

  • Officer, Financial Controls, Transactional Finance

    3 days ago

    Toronto, Canada Canada Post - Postes Canada Full time

    Job Requisition Id: 167677 Business Function: Finance Primary City: Toronto Other Location(s): Province: Ont. - GTA Employment Type: Full-Time Employment Status: Permanent Language Requirement: English Essential Employee Class and Level: UPCEA06 Working Hours: Number of Vacancies: 1 **Salary**: Job Closing Date (MM/DD/YYYY): 06/27/2023 Reporting to the...

  • Consultant, RCIO Fraud Analytics

    40 minutes ago

    Old Toronto, Canada Canadian Imperial Bank of Commerce Full time

    Consultant, RCIO Fraud Analytics (16 -18 Month Contract) page is loaded Consultant, RCIO Fraud Analytics (16 -18 Month Contract) Apply locations Toronto, ON time type Full time posted on Posted 2 Days Ago job requisition id 2410360 We’re building a relationship-oriented bank...

  • Manager Policy Office

    2 weeks ago

    Toronto, ON, Canada RBC Full time

    Starting date : 1 position to fill as soon as possible Job SummaryJob DescriptionWhat is the opportunity? The Manager, Internal Controls role provides support to the Senior Manager, Internal Controls and Director, Business Risk (head office support level). Responsible for overseeing day-to-day operations and manage all aspects of Internal Controls...