IT Support Specialist
6 months ago
**_BIS Safety Software_** is a fast-paced, high-growth organization providing leading software for the safety industry. We are expanding and are seeking a knowledgeable, dedicated and self-driven
** support specialist **to join our team.
**About this role**
We are looking for someone to join our team in-person at our Sherwood Park, AB office.
**What you bring to the table**:
- A detail-oriented approach and the ability to manage multiple tasks.
- Strong troubleshooting abilities
- Significant knowledge of the Microsoft environment, including SharePoint and Office 365
- The ability to identify and communicate technical problems and generate solutions
- A professional and positive attitude with a solution-based approach to challenges
- Working with the team to educate them and resolve their technical problems
- Able to find effective ways to resolve technical issues both in-person and remotely
- Ability to work independently and collaboratively with our team
**Here's what you'll be doing**:
- Configure, install and update computer systems, network equipment, and peripheral devices
- Respond to technical support inquiries from team members
- Work collaboratively to manage and maintain our in-house technology, including our internal server and routers
- Work collaboratively to manage data backup and other systems to minimize company loss
- Assist in the setup and management of SharePoint and Microsoft 365 for all team members
- Work collaboratively to ensure security measures are in place and actively participate in cybersecurity initiatives and SOC audits
- Work collaboratively to ensure there is alignment and clear communication on business needs, initiatives, best practices and processes between BIS and our external IT specialists
- Ensure documentation of technical support processes, solutions, and configurations is kept up top date.
- Manage the tracking of all company technical assets
**Qualifications**:
- 2+ years experience working as a Level 2 IT support technician or in a similar role
- Excellent working knowledge of computer systems, network and systems administration, databases and data storage systems, and phone systems
- Post-secondary education in IT related field is an asset
- Certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) would be advantageous.
Salary ranges are based on experience, reflecting the unique skillset each individual brings to the role.
- Keywords: #it2311 Level 2 Internal IT Support Agent, Information Technology Support Technician_
**Why join us**
At BIS, we pride ourselves in being very entrepreneurial in nature. Our office is an open environment that lends itself to collaboration and organic learning. We integrate new ideas and best practices quickly when they further the development of our software and company. This flexibility is a key part of our culture and a reflection of our insightful and collaborative team.
Another key part of our culture is our purposeful avoidance of titles. We don’t use titles as they don’t reflect the value we place in humility. In our eyes, all team members are valuable, everyone is willing to help accomplish goals, and everyone is driven to take their role one step further, so we don’t need titles
**We'd love to hear from you**
We sincerely thank all applicants for their interest, however, only applicants selected for interviews will be contacted.
-
IT Support Specialist
2 weeks ago
Sherwood Park, Alberta, Canada Heritage Investment Corp. Full timeWe are seeking a highly skilled IT Support Specialist to join our team at Heritage Investment Corp.About the JobAs an IT Support Specialist, you will be responsible for providing top-notch technical support to our users, ensuring they have a seamless experience with our systems and applications.Responsibilities:Communicate effectively with users via...
-
Administrative Support Specialist
4 weeks ago
Sherwood Park, Alberta, Canada beBee Professionals Full time $35,000 - $45,000As a detail-oriented and organized Administrative Support Specialist, you will play a crucial role in the smooth operation of our office. You will be responsible for managing daily office activities, supporting staff, and ensuring that administrative tasks are completed efficiently.Key Responsibilities:Front Desk Operations: Manage incoming calls, emails,...
-
Executive Support Specialist
7 days ago
Sherwood Park, Alberta, Canada beBee Professionals Full time $35,000 - $45,000BeBee Professionals in Sherwood Park is seeking a highly organized and detail-oriented Executive Support Specialist to provide administrative support to our office operations.About the RoleAssist with scheduling appointments, meetings, and travel arrangementsManage and maintain accurate filing systems and office documentationPrepare reports, presentations,...
-
Executive Support Specialist
4 weeks ago
Sherwood Park, Alberta, Canada beBee Professionals Full time $35,000 - $45,000About beBee ProfessionalsWe are a dynamic team at beBee Professionals in Sherwood Park, seeking an organized Executive Support Specialist to support our office operations. As a vital member of our team, you will handle various administrative tasks to ensure smooth day-to-day office functions.Competitive Salary PackageThe salary for this position is estimated...
-
Technical Support Specialist
4 weeks ago
Sherwood Park, Alberta, Canada Global Studios Inc Full timeJob DescriptionWe are seeking a highly skilled Technical Support Specialist to join our team at Global Studios Inc. This is a permanent position with a salary of $55,000 - $65,000 per year.About the RoleThe Technical Support Specialist will provide technical assistance and support to users in response to identified difficulties. The ideal candidate will have...
-
Construction Site Support Specialist
1 month ago
Sherwood Park, Alberta, Canada beBee Professionals Full time $30,000 - $45,000beBee Professionals in Sherwood Park is seeking a highly motivated and physically capable Construction Site Support Specialist to assist skilled tradespeople in various construction tasks. This role requires the ability to support experienced professionals, maintain tools and equipment, and ensure a safe and efficient work site.Key...
-
Experienced Construction Support Specialist
2 weeks ago
Sherwood Park, Alberta, Canada beBee Professionals Full time $32,000 - $45,000BeBee Professionals is seeking a reliable Construction Support Specialist to assist in various construction projects in Sherwood Park, Canada. As a key member of our team, you will play a vital role in ensuring the efficient and safe completion of tasks.About the Role:This position offers a competitive hourly wage and potential for overtime, providing an...
-
IT Support Specialist
2 weeks ago
Sherwood Park, Alberta, Canada Heritage Investment Corp. Full timeAbout Heritage Investment Corp.Heritage Investment Corp. is a dynamic organization that requires skilled professionals to provide top-notch support services to our clients and internal teams.Job DescriptionWe are seeking a highly motivated Technical Help Desk Professional to join our team. In this role, you will be responsible for delivering exceptional...
-
Support Office Operations Coordinator
4 weeks ago
Sherwood Park, Alberta, Canada beBee Professionals Full time $35,000 - $45,000OverviewbeBee Professionals in Sherwood Park is seeking a highly organized and detail-oriented Administrative Support Specialist to join our team. As an essential member of our office operations, you will play a key role in ensuring the smooth functioning of our day-to-day activities.About the RoleThis exciting opportunity offers a competitive salary of...
-
Communication & Marketing Specialist
7 months ago
Sherwood Park, Canada Strathcona County Full timeThis posting is for 1 temporary, full-time position for up to 13 months. _ - Exciting opportunity for strong Communications and Marketing professionals who have a creative flair in developing content that can educate and influence! _ Work along side a team of Graphic Design and Digital Media Specialists, the Marketing and Communications Specialist reports...
-
Office Support Specialist
3 months ago
Sherwood Park, Alberta, Canada beBee Professionals Full time $35,000 - $45,000Job SummaryWe are seeking a highly organized and detail-oriented Office/Administrative Assistant to support our office operations in Sherwood Park. As a key member of our team, you will be responsible for ensuring the smooth day-to-day functioning of our office.Key ResponsibilitiesProvide exceptional administrative support to our team, including answering...
-
Catalyst Changers
7 months ago
Sherwood Park, Canada Stronghold Full timeOverview Catalyst Changers Inc. a Stronghold Company is looking for Inert Entry Rescue Specialist to join our family. We are an industry leader in catalyst handling services, with expertise in the refining and petrochemicals sector. With a strong safety culture and pioneering ethos, Catalyst Changers has a reputation of having the best catalyst...
-
Exercise Specialist
7 months ago
Sherwood Park, Canada Sherwood Park Primary Care Network Full timeThe Sherwood Park - Strathcona County Primary Care Network is a group of health care professionals and administrative staff who work with you and your Doctor to help you live well. Our caring team provides education and support for managing chronic diseases and mental health concerns, while providing access to specialists and services all within your local...
-
Photo Lab Specialist
7 months ago
Sherwood Park, Canada London Drugs Limited Full timeNot just a job…a communitya partnershipa teamYou’ll experience them all at London Drugs. As one of Canada’s fastest-growing and most successful retail chains, we know what it takes to build a satisfying career. We are seeking innovative, customer focused people to join our team! We currently have opportunities for: Photo Lab Specialist The Photo Lab...
-
Communications Specialist
6 months ago
Sherwood Park, Canada Strathcona County Full timeAre you passionate about effective communication with our community and key partners? Do you thrive in dynamic environments where your creativity and strategic thinking can make a real difference? If so, we want you to be a part of our team as a Communications Specialist with Strathcona County! The Communications Specialist works as a key member of a...
-
Environmental, Specialist
6 months ago
Sherwood Park, Canada Aecon Group Full time**Come Build Your Career at Aecon!** As a Canadian leader in infrastructure development, Aecon is safely and sustainably building what matters for future generations to thrive! We lead some of the most impactful infrastructure projects of our generation, at the forefront of transformational change in transportation and energy, and partnering every day to...
-
Treasury Specialist
7 months ago
Sherwood Park, Canada Strathcona County Full timeThe Treasury Specialist provides expertise and stewardship in treasury accounting, in-depth financial analysis, reporting and internal controls to contribute to the planning and delivery of comprehensive treasury services for Strathcona County. The Treasury Specialist is responsible to provide accounting expertise to support investments, debenture...
-
Automotive Parts Specialist
6 months ago
Sherwood Park, Canada NAPA Auto Parts Full time**Company Description** A position for people who like to give advice** Whatever division you join, your knowledge will be essential for our team. When a client needs a part, our **trusted **parts specialists are there to answer their questions and help them get the right one. we believe we don’t just deliver cars and heavy vehicle parts all around the...
-
Information Technology Support Specialist
6 months ago
Sherwood Park, Canada Tech Masters Inc. Full time**About us** Tech Masters is a 25-year-old IT services company which serves customers primarily in Edmonton and the surrounding area. Some of our customers have operations throughout Canada. We are professional, agile, professional, and our goal is to Tech Masters is a 25-year-old IT services company which serves customers primarily in Edmonton and the...
-
Medical Care Specialist
2 days ago
Sherwood Park, Alberta, Canada ROSEWOOD MEDICAL CLINIC Full timeJob Title: Medical Care SpecialistLocation: Rosewood Medical ClinicAbout the Role:We are seeking a highly skilled and compassionate Medical Care Specialist to join our team at Rosewood Medical Clinic. As a Primary Healthcare Provider, you will play a vital role in providing high-quality medical care to our patients.Key Responsibilities:Consult with other...