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Student Admissions Advisor
2 weeks ago
**Robertson is the School of New Work**. Our vision is for everyone to have a good life through a prosperous and fulfilling career. Our mission is to empower our learners with the most relevant training and up-to-date industry insights so that they may find fulfilling and meaningful careers.
Having a deep understanding of the demands of the modern workforce is integral to what we offer our learners. That is why internally, we place such value on building a work culture that is flexible and adaptive to the changing world of work. Our 4 day work week gives some of our team members a #MeDay each week to invest in themselves. We also seek out diversity in our team. We #CelebrateEverything and encourage team members to take paid time off to celebrate their cultural, religious, and spiritual holidays. Our team is intentionally talent-dense - our strength lies in the differences in backgrounds and expertise that we each bring to the table.
Ours is a fast-paced environment where we continually challenge ourselves to think outside of the box. We want our team to feel welcome, energized, and engaged while having fun. If this sounds like the right fit for you - we invite you to come join us
The **Student Admissions Advisor** is often the first point of contact for our prospective students and shapes the first impression of Robertson College. SAAs demonstrate professionalism through prompt contact, knowledgeable responses and respectful interactions.
The Student Admission Advisor should have a friendly, energetic and positive approach to new leads that portrays the college and our programs in the best possible light.
Outbound calling efforts to individuals who have indicated an interest in the College is a key component of this role, and making a telephone connection with a prospective student is expected for all leads.
**Key Responsibilities**:
- Contact prospective students in timely manner after they request information or contact the college and follow the lead policy guidelines.
- Provide program information, routine guidance and assistance to potential students on matters related to enrollment and the admissions process
- Will observe and adhere to all Company policies and best practices and comply with related governmental regulations.
- Ensure all required documentation is in place before recruiting students, this includes (but is not limited to) valid ID verification, necessary transcripts, diplomas, certificates & compliance documents required for the program.
- Ensure all students meet program requirements before starting them in a program. This includes verification of their required English proficiency depending on their chosen program.
- Ensure all students understand what is required of them to start a program, including immunization records, First Aid/CPR, Child abuse registry check (where needed) and criminal record checks,
- Administrating correct college approved entrance assessments to students who are admitted under mature students status.
- Be aware of their own annual targets and current KPIs, or request these numbers from their manager if they do not know them
- The SAA must support students as needed before, during and after the admissions process.
- Participate in campaign strategies as proposed by management
- Other duties as assigned
**Must Haves: (Required Experience)**
- Minimum 5 years sales experience - automotive sales, mortgage broker/real estate, high profile sales (account managers/recruiters), commission based sales.
- Proof of sales experience is considered an asset
- Excellent skills in attention to detail, effective communication: both written and verbal, strong interpersonal, analytical, critical thinking and problem solving skills.
- Experience with CRM a strong asset
As a company we are committed to uplifting indigenous voices, respecting traditional lands, raising awareness and working in collaboration with Indigenous partners in the spirit of reconciliation.
We acknowledge that our campus located in Winnipeg is on Treaty 1 territory, the traditional lands and waters of Anishinaabe [AH - NISH - AH - NAH - BAY], Ininiwak, Anishininiwak, Dakota, and Dene (DEN-EH) peoples, and the National Homeland of the Red River Métis. We acknowledge that our water is sourced from Shoal Lake 40 First Nation located on Treaty 3.
In Alberta, We acknowledge Robertson College is on the traditional territories of the Blackfoot Confederacy (Siksika, Kainai (Gay-aynah), Piikani (Pe-gun-ee)), the Tsuut’ina (soot-tin-a), the Iyarhe (E-a-hey) Nakoda Nations, the Métis Nation (Region 3), and all people who make their homes in the Treaty 7 region of Southern Alberta.
In Edmonton on Treaty 6 territory, a traditional gathering place, traveling route and home for many Indigenous Peoples including the Nehiyawak/Cree, Tsuut’ina, Niitsitapi/Blackfoot, Métis, Nakota Sioux, Haudenosaunee/Iroquois, Dene Suliné, Anishinaabe/Ojibway/Saulteaux, and the Inuk/Inuit.
**Job Types**: Full-time, Fixe