Medical Office Assistant/receptionist

2 weeks ago


Courtenay, Canada Courtenay Medical Associates Full time

JOB SUMMARY

EXPERIENCE REQUIRED

Provides a variety of reception and secretarial services to the office health care providers
Answer phones and book patient appointment

Scanning and processing medical records to EMR (Intrahealth Profile)

Scanning and processing mail
Process Chart transfers and set up new patient charts
Process all incoming faxes received electronically
Support phones when required
Greets and registers arriving patients
Verifies information in the patient medical record
Update and make changes to Physicians schedules
Scanning to chart
Assist in the completion of Diver/Pilot medical exams online
Assists with coordination of referrals to specialists, diagnostic imaging, and laboratory testing as well as incoming referrals to in office specialist.
Provides general administrative support to the office health care providers
Maintains effective communications with physicians and coworkers
Maintains a clean and orderly work station and patient waiting area
Performs daily office opening and closing procedures
Other related duties as may be assigned

QUALIFICATIONS:
Education and Experience:
Previous related experience in a medical office environment is mandatory
Previous experience with Electronic Medical Records (EMR- Intrahealth Profile) is an asset but not required
An equivalent combination of education and experience may be considered
Job Skills and Demonstrated Abilities:
Knowledge of medical terminology is an asset but not required
Ability to effectively operate a switchboard/phone system
Ability to prioritize and perform a variety of tasks under pressure
Strong problem solving skills
Ability to work both independently and as part of a team
Ability to interact effectively with patients and health care providers

Personal Attributes:
Organized, reliable and efficient
Professional
Courteous, respectful, empathic, helpful and cooperative
Strong team player
Self-motivated and proactive
Superior customer service skills

**Salary**: $18.00-$20.00 per hour

**Benefits**:

- Dental care
- Extended health care

Schedule:

- Day shift
- Monday to Friday

COVID-19 considerations:
All staff must wear face masks and need proof of vaccination for Covid19

Ability to commute/relocate:

- Courtenay, BC: reliably commute or plan to relocate before starting work (required)



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