Ward Clerk, Mdatu

2 months ago

Halifax, Canada IWK Health Centre Full time

**Company** : IWK Health**:
**Req ID**:150591
**Department/Program**:MDATU, Children's Health Program
**Location**: Halifax
**Type of Employment**:Temporary Hourly FT long-assignment (100% FTE) until 06/22/2024 x 1 position(s)
**Start Date**: 05/21/2023
**Union Status**: NSGEU Off&Cler, Admin Professionals Bargaining Unit
**Compensation**: $20.0923**:

- **$21.913 /hour
**Closing Date**: March 1, 2023 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families and communities and are grateful for the generous donor support we receive.

**The Opportunity**:
Reporting to the Manager, Ambulatory Medical Care, under the supervision of the Clinical Leader, the Ward Clerk performs a variety of reception and clerical duties required for the efficient operation of the Medical Day Treatment Unit (MDATU). The Ward Clerk interacts with colleagues, patients, families, students, and the public respectfully and collaboratively in keeping with principles of family-centred care, and Health Centre standards to meet the needs of women, children, youth and their families. Responsibilities include, but are not limited to:

- Answers phone calls, relays messages and referral calls with follow-up as appropriate.
- Provides directions to patients, family members, and others as required.
- Ensure efficient patient flow during clinics.
- Processes incoming/outgoing mail.
- Delivers specimens to lab as required.
- Retrieves patient information from Meditech, contacts other Health Centres for reports, test results and enters data.
- Supports the coordination and organization of information (e.g., Health Records) during clinic, such as retrieving missing reports, preparing charts for clinics, preparing charts for return to Health Records at end of the day, ensuring documents are labeled correctly, etc.
- Orders stock and organizes all workstations in MDU.
- Registers MDATU patients as required
- Provides Ward Clerk support to other areas within the Children’s Ambulatory Medical Care portfolio as required
- Other duties as required.

**Hours of Work**:
Monday to Friday, 7am to 3pm. 70 hours bi-weekly.

**Your Qualifications**:

- Minimum High School Diploma or GED required.
- Completion of a recognized Secretarial or Office Administration Diploma Program preferred.
- Previous experience in a similar role preferred.
- Demonstrated excellent organization skills, strong communication and interpersonal skills required.
- Demonstrated strong time management, multi-tasking, and problem-solving skills required.
- Demonstrated ability to prioritize workload required.
- Demonstrated initiative; self-motivated and able to work with mínimal supervision/direction required.
- Demonstrated high regard for quality, accuracy, and attention to detail required.
- Demonstrated ability to work well with others and in an interprofessional team environment required.
- Demonstrated flexibility to meet workload demands required.
- Knowledge of medical terminology preferred.
- Working knowledge of office equipment (e.g., fax machine, photocopier, scanner, etc.) preferred.
- Demonstrated strong customer service skills preferred.
- Knowledge of Access E-Forms Repository and Sharepoint an asset.
- Competencies in other languages an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. Additionally, as per Nova Scotia’s COVID-19 Vaccine mandate, any offer of employment will be conditional upon submitting proof of full vaccination status. Medical exceptions or any other kind of requested exception based upon the Health Centre

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