Registration/scheduling Clerk, Mdatu

2 weeks ago

Halifax, Canada IWK Health Centre Full time

**Company**: IWK Health**:
**Req ID**:169085
**Department/Program**:MDATU, Children's Health Program
**Location**: Halifax
**Type of Employment**:Temporary Hourly FT long-assignment (100% FTE) until March 2025 x 1 position(s)
**Start Date**: February 2024
**Union Status**: NSGEU Off&Cler, Admin Professionals Bargaining Unit
**Compensation**: $20.0923**:

- **$21.913 /hour
**Closing Date**: 21 November 2023 (Applications are accepted until 23:59 Atlantic Time)

IWK Health is a respected academic health sciences centre located in Halifax, Nova Scotia, providing tertiary and primary care for two million children, youth, adults, and families each year across the Atlantic region. We have a team of approximately 4000 employees, physicians, volunteers and learners at sites across Nova Scotia. People build careers with IWK Health with our focus on training, and mentorship opportunities. We recognize each other’s talent and celebrate our successes. We collaborate in modern facilities or virtually from home, align our work to our values, and enjoy access to enhanced benefits and wellness programs. We are proud to support our patients, families, and communities and are grateful for the generous donor support we receive.

**The Opportunity**:

- Reporting to the Manager, Children’s Ambulatory Medical Care, the Registration/Scheduling Clerk is responsible for timely patient registration and processing, providing general clerical support to members of the Medial Day Assessment and Treatment Unit (MDATU), assisting clients and staff as required and scheduling of clinic appointments, both on a requested and discretionary basis. While this position is focused on the teams of the MDATU, the clerk will occasionally share registration/scheduling/clerical support (with other clerical staff) with other teams within Children’s Ambulatory Medical Care. Responsibilities include, but are not limited to:
- Scheduling MDATU Team appointments (both on-site and virtual), using discretion to accommodate various needs of clients and staff.
- Working with the Children’s OR to ensure timely booking of any OR procedures required for MDATU teams.
- Coordinating appointments for patients requiring multi-disciplinary sessions.
- Registering patients for MDATU clinic visits and encounters.
- Greeting and directing clients.
- Accurately entering patient information into CWS (Meditech).
- Completing various health forms as required.
- Ensuring health records are accurately labeled and forwarded to Health Records in a timely way.
- Ensuring routine audits are completed in CWS to ensure accurate wait time reporting.
- Receiving and relaying messages via phone and fax.
- Maintaining adequate supplies and orders as needed.
- Providing general support to clients and staff (ordering blood work, filing, photocopying, making telephone calls, database entry, etc.).
- Working with the MDATU Team to coordinate and organize group teaching sessions as required.
- Working with the MDATU Team to coordinate care with community partners.

**Hours of Work**:
Monday - Friday 8 am - 4 pm

**Your Qualifications**:

- Minimum High School Diploma or GED required.
- Graduate from a recognized office administration diploma program preferred.
- Previous experience in registration and scheduling is strongly preferred
- Experience in an ambulatory health care setting is an asset.
- Previous experience with Meditech and CWS is required.
- Previous experience with ZOOM for Health Care teleconferencing software is strongly preferred.
- Strong organizational and time management skills required.
- Strong interpersonal/communication skills required.
- Demonstrated ability to work as a team player and initiative required.
- Medical terminology required.
- Competency in other languages is considered an asset.

Thank you for your interest in IWK Health.

Please note that we only contact applicants selected for interview/testing. If we invite you to participate in an assessment process (such as an interview or testing) you have the right to request accommodation. Please discuss your needs when invited to the assessment process.

This is a Admin Professionals bargaining unit position. Preference is given to bargaining unit employees for unionized positions. Successful applicants changing unions, bargaining units, or employment status, are advised to seek clarification regarding their seniority, benefits, and vacation entitlement and/or usage, prior to accepting the position.

An offer of employment is conditional upon the completion and satisfactory results of all applicable background checks and confirmation of credentials. Additionally, as per Nova Scotia’s COVID-19 Vaccine mandate, any offer of employment will be conditional upon submitting proof of full vaccination status. Medical exceptions or any other kind of requested exception based upon the Health Centre’s obligations pursuant to the Nova Scotia Human Rights Code will be considered on a case-by-case basis.

**_

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