Product Owner, Dcms

5 months ago

Halifax, Canada Province of Nova Scotia Full time

**Salary**:$3,091.70 - $3,631.17 Bi-Weekly / $80,384.20 - $94,410.42 Annually (PR 17)

**Position Type**: Full-Time Permanent (35 hours a week)

**Benefits**: Paid Holidays, Vacation, Sick/Family Leave, Health, Dental, and Defined Benefits Pension

**Location**: Halifax

**Department**: Cyber Security and Digital Solutions

**Union Status**: NSGEU-NSPG

**ABOUT THE DEPARTMENT OF CYBER SECURITY AND DIGITAL SOLUTIONS (CSDS)**:
Welcome to the Department of Cyber Security and Digital Solutions (CSDS), where we strive to be the guiding force behind digital transformation within the Government of Nova Scotia.

Formerly known as the Nova Scotia Digital Service (NSDS) within the Department of Service Nova Scotia and Internal Services (SNSIS), we have evolved into a standalone department with a focused mission.

We are active partners in the government's path towards modernization and efficiency. We collaborate with various departments and stakeholders, guiding them through the complexities of digital transformation and everyday IT needs. Our role is to ensure that digital services are user-centered, efficient, and make a real difference to Nova Scotians.

At CSDS, every role—be it in groundbreaking innovation or foundational IT support—contributes to the vital digital ecosystem of the Nova Scotia government. Whether you're interacting with citizens through digital platforms or supporting internal operations, your work here is part of a larger mission that touches every aspect of government and citizen interaction.

**Join us at CSDS as we shape the future of digital services in Nova Scotia,**
**and make a real difference to Nova Scotians**

**About the Role**:
We are on the lookout for a dedicated Product Owner to join our Digital Case Management Services (DCMS) product team. This team is focused on delivering, supporting, and continuously improving DCMS across various government program areas. As a Product Owner, you'll play a crucial operational role, working alongside an empowered multi-disciplinary team to deliver maximum value from our digital solutions.

**Key Responsibilities**:

- **Integrate Departmental Needs**: Collaborate with the DCMS Product Manager to weave departmental business requirements into the product roadmap.
- **Translate Vision into Action**: Convert the Product Manager's vision into detailed requirements, user stories, and acceptance criteria, ensuring alignment with delivery team efforts.
- **Backlog Management**: Oversee the product backlog to maximize the development team's value delivery.
- **Sprint Alignment**: Ensure sprint cycles and tasks align with the strategic direction set by the DCMS Product Manager and Project Director.
- **Operational Design Contribution**: Participate in designing and optimizing operational processes for DCMS's lifecycle maintenance.
- **Stakeholder Engagement**:Maintain openness and transparency with stakeholders regarding DCMS's design and development progress.
- **Enhance Communication**: Develop and maintain efficient communication and feedback channels with clients.
- **Documentation**: Create and disseminate technical documentation and release notes for DCMS.
- **Agile Methodology**: Champion Agile practices for product delivery, including daily stand-ups, sprint management, and continuous improvement using tools like Jira.
- **Collaborative Innovation**: Foster collaborative relationships across government and with various stakeholders to innovate and enhance DCMS.
- **Promote Modern Work Practices**: Advocate for internet-era ways of working within a multidisciplinary team.
- **User-Centric Development**: Dive deep to understand the comprehensive needs of users, stakeholders, and partners, guiding the development of DCMS to ensure it remains valuable, usable, scalable, and feasible.

**Qualifications**:

- A Bachelor’s Degree with six years of related experience, or an equivalent blend of education and experience, is required.
- A proven track record in product management, including simplifying complex services and prioritizing product backlogs effectively.
- Exceptional organizational skills, with the ability to manage high-level tasks under tight deadlines.
- Outstanding communication skills, capable of inspiring a diverse range of stakeholders.
- A self-directed approach, comfortable working in ambiguous situations and making informed decisions.
- A strong focus on customer service, building relationships based on empathy, trust, with a user-centric approach.
- Demonstrated problem-solving skills, with an ability to diagnose issues and develop effective solutions.
- An adaptable mindset, eager to learn new technologies and methodologies.

**We recognize that everyone brings different skills and experiences to the table.**

**We value diversity of thought and believe that the best teams are those that bring together people with a range of experiences and perspectives.**

**Benefits & Perks**:
At the CSDS with the Government of Nova Scotia, w

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