Vulnerability Management

6 months ago

Halifax, Canada Compugen Inc Full time

**Job Title**
- Vulnerability Management (VM) Process Owner - Contract to Full-Time

**Vacancy No**
- VN6205

**Work Location**
- Halifax, NS

**Job Details**
- Compugen is one of Canada's largest privately-owned Information Technology (IT) Solution Providers. We help customers design, acquire, integrate and operate technology. Our mission is to help organizations realize new possibilities. Every day, our dedicated staff across North America focus on providing extraordinary customer service and support experiences to private and public sector organizations. We combine breadth of skill, depth of expertise, and commitment to operational excellence at scale to deliver exceptional, customer-focused experiences.
- If you are driven to make a difference, relentlessly curious and collaborative at the core, we’d love to talk to you. Join us and help us make a difference.
- The process owner is accountable for ensuring that the practice fulfils its purpose, effectively integrating the practice into value streams, and continually improving the practice. As part of sustainment post go-live:

- **Requirements**:
- Manage and oversee the effective ongoing operation of the VR/SIR processes. Develop, maintain, and evolve the process, SOPs, and practice guide.
- Work with ITSM process owners to understand, plan and improve process interfaces, remediate process issues, challenges and develop automation opportunities.
- Establish, implement, communicate, and monitor respective service level targets. Ensure that all relevant teams effectively and efficiently adopt the practice.
- Develop, monitor, and communicate dashboards/reports on the process efficiency and effectiveness KPIs to drive decisions and actions with leadership stakeholders.
- Be the escalation point for the VM/SIR process execution. Identify and remediate process adoption gaps and ensure training available and up to date.
- Process re-enforcement with various functions, working with the leadership team when needed.
- Continual process improvement e.g., automation of assignment / task distribution, multi-channel delivery etc.
- Drive the realization of the practice vision and the evolution of Security Incident Management and Threat Vulnerability Management practices.
- Effectively support all relevant value streams in IT (e.g., Cyber practice, Enterprise Risk Management practice, ITSM practice, PPM practice etc.)

Qualifications:
- Excellent knowledge of cyber security vulnerability management practice, its context, and emerging trends in the cyber security industry
- Great written and verbal communication skills
- Great facilitation skills
- Good knowledge of other IT management, ITSM practices
- Good knowledge of the organization and its operating model, structure, and strategy
- Good knowledge of the organization’s technology environment, products and services and related architecture
- Good knowledge of the corporate policies, standards, processes applicable to the organization and relevant to the scope of the practice
- Good leadership competencies

Consistent with our commitments to equity and diversity, we actively recruit from all designated groups. We also provide employment accommodation upon request to current staff members and to applicants during the recruitment process. We aim to provide a work environment where excellence is allowed to flourish and diversity is prized. Compugen is committed to providing accommodation throughout the interview and employment process. If you require an accommodation, the hiring manager and the human resources contact will work with you to meet your needs.
- #LI-PP1
- **#ITR

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