Home Warranty Manager/repair Man or Women
7 months ago
Job Overview:
**Client Communication**: Regularly communicate with clients to understand their needs, address concerns, and ensure satisfaction with the services provided. Schedule appointments with clients
**Quality Control**: Oversee quality control procedures to maintain high standards of service and ensure that work is completed accurately and according to specifications.
**Customer Service**: Provide excellent customer service to homeowners, addressing inquiries, concerns, and complaints related to their home warranty coverage promptly and professionally.
**Claims Management**: Oversee the claims process, including receiving, reviewing, and approving or denying claims based on the terms of the warranty contract and applicable policies.
**Vendor Management**: Collaborate with contractors, service providers, and vendors to ensure timely and quality repairs or replacements for covered items.
**Skill Set**:Mud, taping and finishing. Painting, General plumbing and electrical knowledge. Able to fix flooring and trim repairs needed. General handyman skill set to fix any issues in new homes.
Service Van and Gas Card provided. Must have hand tools.
Pay: $32.00-$40.00 per hour
Expected hours: 40 per week
**Benefits**:
- Dental care
- Extended health care
- Paid time off
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Weekends as needed
**Education**:
- DCS / DEC (preferred)
Work Location: Hybrid remote in Calgary, AB T2E 8N3
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