Underwriting, Quality Assurance Analyst

3 weeks ago

Toronto, Canada Northbridge Financial Corporation Full time

Nous sommes la Financière Northbridge. Nous sommes fiers d’être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l’entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. Nous sommes reconnus comme étant l’une des plus importantes sociétés d’assurance de dommages des entreprises au Canada. Nos employés sont engagés à comprendre les besoins de nos clients, et nous faisons tout en notre pouvoir pour aider les entreprises canadiennes à connaître un avenir meilleur et plus sécuritaire. Nous sommes une entreprise formée de personnes passionnées qui placent les gens au cœur de leurs préoccupations. Souhaitez-vous vous joindre à une équipe qui croit en l’importance de travailler fort, et d’avoir du plaisir au travail, tout en améliorant les choses? Ne cherchez pas plus loin que Northbridge.
- The Underwriting Quality Assurance Analyst is responsible for conducting underwriting audits to identify improvements to optimize underwriting quality and operational efficiency. The achievement of national standards for data quality and service levels is also paramount. This role will also be responsible for organizing and managing our knowledge repository (InfoStation) in support of underwriter knowledge development.

You’re great at:

- Identifying gaps in underwriting knowledge through observation, discussion with stakeholders and analyses of results
- Understanding the underwriting process from the perspective of a front-line underwriter and approaching each file and audit with a sense of fairness and a desire to build confidence and expertise
- Working with teams throughout the organization and communicating findings in a clear and objective way
- Using various data sources as a starting point, you are able to interpret results and make deductions around issues, trends and areas of opportunity
- Organizing information of varying complexities and optimizing user engagement with content (in this case, our national underwriting guidelines)
- Communicating with confidence, both in writing and speaking/presenting

You have:

- Minimum 5-7 years of progressive underwriting and/or underwriting audit experience with a strong understanding of various property, auto and casualty policy forms and terminology.
- Working knowledge of the company principles and practices related to underwriting approach, policy wordings, insurance contracts and coverage questions.
- Working knowledge of other functional areas (i.e., Claims, Risk Management, Risk Services, etc.)

À la Financière Northbridge, nous avons à cœur de créer un milieu de travail inclusif où nous célébrons les employés et les accueillons comme ils sont. Peu importe qui vous êtes ou ce qui vous rend unique, nous vous accueillons à bras ouverts. Veuillez simplement nous indiquer comment nous pouvons vous aider ou vous accommoder au cours du processus de sélection.

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