Lead Automation Specialist

6 months ago


Montréal, Canada SSENSE Full time

Company Description

Group Atallah

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

**Job Description**:
RESPONSIBILITIES
- Design and update effective large scale systems to meet functionality requirements
- Ensure compliance with regulations and company standards
- Manage a continuous maintenance program for automated systems in partnership with provider
- Monitor and improve performance metrics for operations and systems
- Manage resident maintenance provider
- Manage equipment maintenance budgets
- Create and maintain documentation related to systems and processes
- Create end to end testing procedures
- Provide technical support and training to team members
- Liaise with third party vendors for equipment and software
- Stabilize testing procedures, troubleshoot equipment, write test scripts to isolate bugs
- Perform troubleshooting load tests and report defects
- Program and verify automated testing tools
- Research new features and technologies
- Support high priority fault escalation

**Qualifications**:

- Bachelor’s degree in Engineering, Information Technology, Automated Manufacturing, or a related field
- Master’s degree or CAP certification, an asset
- A minimum of 5 years experience managing similar functions in a large automated facility
- A minimum of 2 years experience with industrial automation
- Thorough understanding of a breadth of distribution center processes
- Demonstrated experience using analytics to improve operations with tangible results and within tight timelines
- Prior experience working with retail operations systems including order management systems, warehouse management systems, distributed order management, middleware integration, an asset
- Prior experience in data mining, manipulating large datasets, querying databases, data analysis and reporting, an asset
- Advanced knowledge of Excel, Autocad, automation frameworks, and test suites
- Knowledge of languages for automated testing, data management and statistical computing such as Access, C++, SQL, Hadoop, R, or Python
- Working knowledge of PLC, IPC and similar industrial automation

**SKILLS**
- Detail-oriented with a results-driven mindset
- Self-motivated
- Highly analytical with excellent negotiation/influencing expertise
- Exceptional organization and discipline, with unparalleled project management capabilities
- Team player with a high sense of accountability and ownership
- Ability to thrive in a fast-paced performance-driven environment, dealing with ambiguity and change.


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