Chat Service Representative

3 months ago


Brampton, Canada Tessier Récréo-Parc Full time

**Responsibilities**
- You will answer incoming customer live chats regarding service questions and general client concerns
- Other duties include evaluating customer interactions and elevating issues to the Online Chat Manager when appropriate
- You will also create relationships with new customers to better understand and achieve their needs

**Qualifications**
- 1-3 years of experience in customer success or other strategic client-facing roles
- Experience with value demonstration and support
- Thrive in a fast-paced environment
- Excellent verbal and written communication and interpersonal skills
- A critical thinker with good analytical skills and attention to detail

**Benefits**
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off

Tessier Récréo-Parc is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

**Job Types**: Full-time, Part-time
Part-time hours: 26 per week

**Salary**: $21.50-$23.35 per hour

**Benefits**:

- Casual dress
- Company events
- Dental care
- Disability insurance
- Extended health care
- Flexible schedule
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Vision care

Schedule:

- Day shift
- Evening shift
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Retention bonus

Work Location: In person



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