Program Specialist, Clinical Administrative

3 weeks ago

Toronto, Canada Canadian Institute for Health Information Full time

**Category**
- Health Information Management

**City**
- Toronto, Ottawa, Ontario, Canada
- Program Specialist, Clinical Administrative Databases (CAD) Development
- Who we are
- We are an organization comprised of industry thought leaders who are passionate about health data and want to make a difference in the health care field. We are an independent, not-for-profit organization and together with our partners we provide essential information on Canada's health systems, enabling decisions that lead to healthier Canadians. As a valued member of the CIHI team, you and your work will have a pivotal role in the evolution of Canada's health care systems.

CIHI is recognized as an exceptional place to work that embraces diversity, respect, integrity, collaboration and innovation. Learn about our Equity, Diversity and Inclusion Strategy and the work being done to create a more inclusive and welcoming organization by focusing on how we learn, govern and practise.

At CIHI, we recognize what matters to our employees. Some of the benefits of working at CIHI include
- HOOPP Pension Plan (Defined Benefits Pension)
- Retirement Planning Program
- Generous vacation days for permanent and long-term contracts
- Work-life balance
- Career Planning Program
- Learning and Professional Development Program
- Flexible benefits program from your first day on the job for permanent and long-term contracts

Why is this role important?
- Reporting to the Program Lead, Clinical and Administrative Databases (CAD), the Program Lead will play a critical role in supporting and leading activities and deliverables related to CIHI’s enhanced and sustained acute and ambulatory care data strategies. The Program Specialist will support acute and ambulatory care data collection by defining the requirements, and testing enhancements and updates to current data production systems. They will also contribute to CAD initiatives which directly further CIHI’s data advancement and modernization objectives including the adoption of CIHI’s acute and ambulatory care data content standards that inform the evolution of CIHI’s data strategies to leverage emerging digital health solutions.
- What you'll do- 2. Lead client support activities for data collection, including training and onboarding of new data providers by leveraging business and technical knowledge of existing CAD programs, products, and services.
- 3. Provide expertise and support towards implementation activities including requirements definition, documentation, specification development, data validation and user acceptance testing, and deployment for current and enhanced/new data collection systems.
- 4. Consult with internal stakeholders from various areas of the organization including Case Mix, Classifications & Terminologies, and Information Technology Services to understand, and resolve data submission and production issues as necessary, and ensure smooth and comprehensive data supply.
- 5. Monitor the health system environment and key stakeholder activities to identify and validate opportunities for CAD’s continued relevance and responsiveness to information needs in the acute and ambulatory care sector and across the continuum of care.
- 6. Provides project coordination and client support services to key stakeholders in initiatives which inform/influence the modernization of CAD’s data strategies.7. Support the development of briefing notes and reports. Prepares and delivers presentations in support of branch and corporate strategic directions and priorities. Develops and produces promotional materials and communication tools.
- 8. Participate in departmental and branch projects and ensures the completion of assigned deliverables.
- What you'll bring to the table
- Undergraduate degree in Health Service Management or Health Information Management, or equivalent relevant experience including HIM diploma/degree from a CHIMA-accredited college.
- A minimum of 5 years related experience in a Health Information Management field.
- Conceptual understanding of the health care system and health information in a health policy context
- Experience in commonly used health care technologies (hospital/clinical information systems or Electronic Health Records such as Cerner and Epic and/or abstracting software such as 3M, Meditech or Med2020).
- Good understanding of user and business requirements in factual and conceptual terms and the ability to communicate requirements to CIHI’s information systems specialists.
- Sound knowledge of CIHI products and services (such as DAD and NACRS), national/provincial eHealth/digital health progress, issues, and risks; awareness of emerging relevant IT trends and their impact on health care delivery.
- Exceptional problem solving and analytical skills to be applied to a complex and dynamic environment.
- Good organizational and time management skills with demonstrated ability to manage multiple projects.
- Excellent verbal, interpersonal, business w

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