Account Manager

2 months ago


Mississauga, Canada Electrovaya Full time

**Title**:Account Manager

**Main Responsibilities**:

- Address customers’ needs and concerns in a timely manner including issues related to battery orders and field issues
- Coordinate with internal personnel and suppliers/contractors to address customers’ needs
- Identify potential upsell, cross-sell, and renewal opportunities and consult with the VP of Business Development prior to submitting a proposal
- Build and strengthen relationships with customers through regular communication and meeting cadence, as required
- Maintain accurate records of customer accounts including technical proposals, purchase orders, and correspondence in company’s database
- Responsible for managing small
- and medium-sized (MHE) accounts as designated and assigned by the VP of Business Development
- Develop working knowledge of batteries, chargers, and accessories to verify PO accuracy prior to release to Order Entry
- Work cross functionally with Logistics, Supply Chain, Engineering, Production, and Accounting/Finance

**Nice to have/include**:

- Leverage expert knowledge of lithium-ion batteries to provide technical and product support to dealers and end users as well as power recommendations
- Insides sales role with limited travel required

**Required Skills and Competencies**:

- Strong verbal and written communication skills
- Ability to multitask and handle several competing responsibilities simultaneously
- Excellent organizational and time management skills with attention to detail
- Ability to work in a team with other departments
- Proven track record of meeting or exceeding customer expectations

**Salary**:

- 45-55k range + stock options

**Job Types**:

- Full-time, Permanent

**Job Types**: Permanent, Full-time

**Salary**: $50,000.00-$60,000.00 per year

**Benefits**:

- On-site parking
- Stock options

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L5N 1P8: reliably commute or plan to relocate before starting work (required)

Application question(s):

- Must have: B2B, Account Manager experience

**Education**:

- Bachelor's Degree (required)

Work Location: In person

Expected start date: 2023-11-13


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