Mail Administrator Iii

4 weeks ago


Waterloo, Canada Robertson and Company Full time

Our client is a top financial institution with significant North American holdings. They have operations across most major verticals, including institutional & corporate, wealth management, private client, commercial banking, treasury, and retail banking.

Introduction: Prime Hires is seeking a skilled Mail Administrator to join our client.

Contract Dates: 6 months
Pay Rate: $17.20 per hour
Business Hours: Monday to Friday (Onsite)

Job Responsibilities:

- Ensure that all incoming mail and courier is received, sorted and delivered in a timely fashion and the timely and accurate handling of all outgoing mail and courier destined to customers and advisors
- Accurate handling and distribution of cheques, contracts and statements to internal and external customers
- Investigate and resolve inquiries
- Assist with ad hoc projects as required
- Provide excellent customer service to our internal partners

Experience & Qualification Requirements:

- Ability to meet the physical requirements of the job. Some heavy lifting is required up to 50lbs
- Demonstrated accuracy and attention to detail required to avoid privacy incidents
- Previous customer service or data entry related work experience

Personal Attributes:

- Demonstrated ability to communicate effectively, precise communication skills both verbal and written
- Proven to be a positive team player who understands their impact on the Customer Service Experience Ability to cope effectively with fluctuating volumes
- Strong, multi-tasking, organizational and prioritizing skills for a high volume, deadline driven environment
- Strong analytical and problem-solving skills, and a demonstrated ability to manage change

**_**ALL CANDIDATES MUST COMPLETE A CRIMINAL AND CREDIT CHECK AS PART OF THE APPLICATION PROCESS**_**

**How to Apply**: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Prime Hires & the clients we represent, value diversity and are committed to creating an inclusive workplace. We invite all qualified individuals to apply.



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