Bilingual Technical Support
3 days ago
Dawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients.
**We are currently seeking competent individuals to fulfill the role of Bilingual Technical Support to join our dynamic team for our client, one of the major banks.**
**Typical Day in Role**:
- Answer user inquiries regarding computer software or hardware operation to resolve problems, typically of a lower - high complexity level
- Troubleshooting customer concerns over inbound phone calls
- Enter commands and observe system functioning to verify correct operations and detect errors.
- Maintain records of daily data communication transactions, problems and remedial actions taken, or installation activities.
- Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
**Must Haves**:
- Fluent English/French
- Mandatory (no exceptions, bilingual and fluency in both required)
- 1-2 Years Customer Service Experience
- 1-3 years of browser troubleshooting practices
- Knowledge of computer software, such as configuration management software, desktop communications software, operating system software.
**Nice to Have**:
- Previous Help Desk or Contact Center experience
- Technical Help Desk Experience
**Job Type**: Fixed term contract
**Salary**: $19.00-$21.00 per hour
Schedule:
- Monday to Friday
**Experience**:
- browser troubleshooting practices: 1 year (required)
**Language**:
- French (required)
Work Location: Hybrid remote in Scarborough, ON M1L 4S2
-
Bilingual Technical Support Analyst, Global
7 days ago
Scarborough, Canada Scotiabank Full timeRequisition ID: 161822 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Bilingual Technical Support Analyst, Global Business Payments - Scarborough, ON** In this role you will be accountable for the provision of technical support for a wide variety of GBP Cash Management Digital Banking products to a...
-
Bilingual Technical Support Analyst, Global
3 days ago
Scarborough, Canada Scotiabank Full timeRequisition ID: 172924 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Bilingual Technical Support Analyst, Global Business Payments - Scarborough, ON** **Purpose** In this role you will be accountable for the provision of technical support for a wide variety of GBP Cash Management Digital Banking...
-
Bilingual Technical Support Analyst, Global
2 days ago
Scarborough, Canada Scotiabank Full timeRequisition ID: 172924 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Bilingual Technical Support Analyst, Global Business Payments - Scarborough, ON** **Purpose** In this role you will be accountable for the provision of technical support for a wide variety of GBP Cash Management Digital Banking...
-
Bilingual Specifications Writer
2 weeks ago
Scarborough, Canada Allied Technical Solutions Inc. Full timeATS is the industry leader in using technology to revolutionize engineering and design processes. We create tools to help engineers and architects to integrate complex systems quickly and accurately for North America’s most exciting building projects. ATS has a strong work ethic committed to delighting clients and providing them with exceptional service....
-
Bilingual Applicants Support Specialist
2 days ago
Scarborough, Canada MINTZ GLOBAL SCREENING INC Full time**This position includes an evening schedule rotation (1 week on 5) or can be an exclusive evening schedule. An evening premium applies.**[PS1] **Position Summary**: **Responsibilities**: To provide customer service in accordance with company standards and in adherence to the specifications of the service contracts, the **Applicant Support Specialist**...
-
Bilingual Applicants Support Specialist
14 hours ago
Scarborough, Canada Mintz Global Screening Full time**This position includes an evening schedule rotation (1 week on 5) or can be an exclusive evening schedule. An evening premium applies.** **Position Summary**: **Responsibilities**: To provide customer service in accordance with company standards and in adherence to the specifications of the service contracts, the **Applicant Support Specialist** shall: -...
-
Technical Support Analyst
7 days ago
Scarborough, Canada Scotiabank Full timeRequisition ID: 179370 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Technical Support Analyst, Global Business Payments - Scarborough, ON** In this role you will be accountable for the provision of technical support for a wide variety of GBP Cash Management Digital Banking products to a highly...
-
Technical Support Coordinator
2 weeks ago
Scarborough, Canada Accuenergy (Canada) Inc. Full timeJob description Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation. **Responsibilities**: - liaise between technical support teams and other internal departments. -...
-
Technical Support Coordinator
2 weeks ago
Scarborough, Canada Accuenergy (Canada) Inc. Full timeJob description Accuenergy is a Toronto-based company dedicated to research, design and manufacturing of multifunction power meters and other instruments. We also provide advanced technological solutions for distribution and industrial power system automation. **Responsibilities**: - liaise between technical support teams and other internal departments. -...
-
Technical Support Coordinator
5 days ago
Scarborough, Canada Salex Full time**About Salex**: Join Salex, Southern Ontario's largest lighting agency, where innovation meets excellence. For over 50 years, we’ve partnered with top-tier manufacturers to deliver cutting-edge architectural lighting solutions. Our collaborative and dynamic team thrives on bringing visionary designs to life. At Salex, we believe that work should be both...
-
Technical Support Representative Ii
2 days ago
Scarborough, Canada Legrand North America Full timePosition Description: **At a Glance** **Legrand **has an exciting opportunity for a **Technical Support Representative II **to join the team in **What Will You Do?** - Provide excellent technical support including remotely diagnosing issues, answering questions, resolving order issues, issuing replacements and returns, provide technical documentation, and...
-
Technical Support Analyst
15 hours ago
Scarborough, Canada Infonet Technology Inc Full timeEducation: College/CEGEP - Experience: 1 year to less than 2 years **Work setting**: - Computer hardware or software retailer/wholesaler - Consulting firm - Internet Service Provider (ISP) **Tasks**: - Communicate electronically and in person with computer users experiencing difficulties to determine and document problems experienced - Consult user guides,...
-
Scarborough, Canada Scotiabank Full timeRequisition ID: 171217 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Technical Support Analyst, Global Business Payments - Scarborough, ON** **Purpose** In this role you will be accountable for the provision of technical support for a wide variety of GBP Cash Management Digital Banking products...
-
Technical Coordinator/ Pm
2 weeks ago
Scarborough, Canada Dawn InfoTek Inc. Full timeDawn InfoTek Inc. is a professional IT consulting team that partners with major financial institutions, investment firms and government sectors. We have been dedicated to delivering cutting-edge consulting services and recruiting all levels of IT positions for our clients. We are currently seeking competent individuals to fulfill the role of Technical...
-
Scarborough, Canada Scotiabank Full timeRequisition ID: 161537 Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. **Technical Support Analyst, Global Business Payments - Scarborough, ON** **Is this role right for you? In this position you'll be**: Providing technical/customer support for products supported by the Help Desk by: - Responding to...
-
Scarborough, Canada GPS Tracking Canada Inc. Full time**PLEASE DO NOT APPLY TO THIS POSTING IF**: **PLEASE DO NOT APPLY TO THIS POSTING IF**: You have not read the entire posting. **Who we are**: At GPS Tracking Canada, we help companies with vehicles save money on fuel costs, labour costs and increase customer service, by providing vehicle tracking solutions that report live and historical vehicle locations...
-
Subcontract Administrator
3 days ago
Scarborough, Canada Black & McDonald Limited Full time**ABOUT THIS CAREER OPPORTUNITY** Black & McDonald's Southern Ontario team is growing! If you are committed and collaborative professional looking to contribute to a hard-working, innovative team, this opportunity is for you. The Bilingual Subcontract Administrator is located in Scarborough and typically reports directly to the Subcontract Manager. Their...
-
Sales Support Specialist
4 weeks ago
Scarborough, Canada Everest Signs Full time**EVEREST SIGNS** **HIRING - SALES SUPPORT SPECIALIST - TECHNICAL - LED Screens / Signage** **Company** Everest Signs has been in operation since 1986 serving Canada coast to coast. We have 20,000 square feet of sign manufacturing facility in Toronto (GTA East). We manufacture all signage (illuminated and non-illuminated) in house and install using our...
-
Assistant Marketing Support H/F
3 weeks ago
Scarborough, ON, Canada Adecco Full timeOverview: An established organization is seeking a detail-oriented and proactive Channel Marketing Assistant to support various marketing initiatives and market development efforts within the Canadian sector. This role is a one-year contract position with the opportunity to contribute to a dynamic marketing team in a fast-paced environment. Bilingual...
-
Technical Sales
3 weeks ago
Scarborough, Canada Aspire Technology Inc. Full time**Overview**: We are seeking enthusiastic technical sales to join our dynamic team in Ontario. This position is eligible for LMIA sponsorship. **Responsibilities**: **1. Customer Solution Design and Proposal** - Conduct site surveys to understand customer electrical systems and load details. - Communicate with customers to identify their primary pain points...