Server - Spin Kitchen and Bar

2 weeks ago

Ottawa, Canada Marriott Ottawa Full time

**SPIN KITCHEN AND BAR SERVER**

**Reports To**:Food and Beverage Operations Manager

**BE PART OF MARRIOTT OTTAWA’S FUTURE**

Experience brilliant opportunities and a collaborative culture focused on advancing the art of hosting. Located one block south of Parliament in the heart of the Nation’s Capital, Marriott Ottawa has been a long-time icon of hospitality for our Guests. With 489 Guestrooms, 36000 sqft of Event space, 26thfloor Concierge Lounge, SPIN Kitchen & Bar, a Starbucks and crowned by our rotating rooftop Summit venue, we are the tallest hotel in the City and second-largest hotel overall.

Owned by InnVest Hotels, Canada’s largest owner & operator of hotels and focused exclusively on hospitality, Marriott Ottawa is preparing to begin a transformative, top to bottom renovation of all guestrooms, meeting and event space as well as all public areas, commencing in 2023, positioning the hotel to continue its storied legacy of hospitality excellence.

**YOU’RE A GREAT FIT IF YOU**:

- Flourish in a fast-paced environment with multiple priorities.
- Can see the big picture and act proactively with a solution-focused mindset.
- Know how to take care of people.
- Have the ability to “Respond to Cues”.
- Thrive on “Creating Personal Connections”.
- Can “Make it Brilliant”.

**YOUR RESPONSIBILITIES MAY INCLUDE**:

- Ensure a positive interaction with our guests and associates thanks to a great “hotelier” attitude.
- Take pride in all facets of service, which include quality, appearance, cleanliness, for self and the dining room.
- Check station assigned, before opening, for the cleanliness of tables and chairs, and proper setup. Have necessary equipment to work with.
- Perform all necessary opening and closing side work, as per side work schedule and checklists.
- Follow established meal period service notes.
- Develop product knowledge and use this knowledge to sell to guests. Suggestive selling and presenting promotions that are available to guests.
- Provide attentive and flawless service to guests. Make eye contact with guests to ensure that they are taken care of.
- Know proper beverage, liquor, and wine service.
- Follow and perform proper bussing procedures.
- Perform other duties, as management requests to service the hotel’s guests.
- Attend all departmental meetings.
- Follow Marriott and hotel policies and procedures.
- Follow safety procedures and policies to ensure a safe working environment.
- Fulfill all work-related requests made by a manager or supervisor, which may or may not be outside normal duties, to ensure guest satisfaction.
- Other reasonable duties as required.

**JOB SPECIFICATIONS**:

- **Education/Experience and skills**_
- Minimum of 2 years of serving experience in an upscale dining environment.
- Previous experience with point of sale systems (Micros).
- Smart Serve certification.
- Wine knowledge/ certificate preferred.
- Previous bartending experience is a definite asset.
- Superior service excellence skills to exceed guest expectations.
- Excellent organization skills.
- **Abilities**_
- Excellent communication skills in both official languages (English & French).
- Able to work a flexible schedule (days, evenings, weekends/weekdays, and holidays).
- Able to work in a fast-paced environment.
- Competence in handling cash and credit card transactions.
- Professional, well-groomed, and outgoing personality.
- Strong attention to detail.
- Proven team player

**THE COMPANY**:
Passion Drives Performance. InnVest succeeds because our people love what we do. Our entire team shares a deep-rooted passion for the world of hospitality & travel that extends far beyond the walls of our offices and hotels.

Our company culture is built on collaboration. A nimble team where everyone has a voice at the table and an opportunity to pursue their passions. Our skill sets are as diverse as our portfolio, but we all have a singular focus: a belief that partnerships deliver the best results, an entrepreneurial approach to decision making, respect for others, a strong sense of integrity, and a curiosity to challenge the status quo.

With over 75 hotels in our portfolio, representing 18 internationally recognized hotel brands, InnVest is the largest independent owner of hotels in Canada. In addition, our management team oversees the day-to-day activities of almost 70 hotels also making InnVest the largest independent operator of hotels in Canada. InnVest’s portfolio is geographically diverse with hotels from Vancouver, BC to Corner Brook, NL but also experientially diverse from Roadside inns to luxury urban properties.

At InnVest, our mission is simple - to deliver outstanding guest experiences and superior returns on quality hospitality investment. A career at InnVest will provide you with unrivaled opportunities and invaluable exposure to Canada’s largest independently-owned and operated hotel portfolio.

**What we offer**
- Positive respectful culture
- Marriot

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