Challenge Course Facilitator

Challenge Course Facilitator

(Job ID#2024.64SS)

Department: Community Services

Division: Recreation Services

Location: The ROC

Status: Sessional (5 - 30 hours per week)

Duration: April 20, 2024 to October 31, 2024

Number of Positions: 5-10

Salary Range: $16.55 - $17.90 per hour

Date Posted: March 27, 2024

Date Closing: April 10, 2024

**Come work with us**

Employment with the Town of Georgina offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization focused on continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career.

**Position Purpose**:
To facilitate and assist participants on the Challenge Course (high ropes, zipline, vertical playground, climbing wall, and low ropes). **_Please see attached job description for more details._**

**Minimum Qualifications**:

- Possess a current Level 1 Ropes Course Certification or equivalent skills prior to the commencement of the season;
- Previous experience working in on a high ropes course, zipline, rock wall or similar environment or related setting, as well as previous experience instructing programs/coaching are considered an asset;
- Possess a current Standard First Aid and C.P.R. Level C Certificate prior to commencement of the season;
- Have a good understanding of group process, group stages and group facilitation skills;
- Excellent customer service skills to deal effectively with the general public, participants, parents or guardians.
- Must provide a Vulnerable Sector Police check deemed satisfactory by the Town.

**How to apply**:
**Committed to diversity and a barrier-free environment**:
**JOB DESCRIPTION**

**POSITION**: Challenge Course Facilitator **DIVISION**:Recreation Services

**DEPARTMENT**:Community Services

**PRIMARY FUNCTION**:
To facilitate and assist participants on the Challenge Course (high ropes, zipline, vertical playground, climbing wall, and low ropes)

**SUPERVISION RECEIVED**:
Recreation Services Supervisor

**INDIRECT SUPERVISION RECEIVED**:
Recreation Programmer

**DIRECTION EXERCISED**:
None

**WORKING PROCEDURES**:
Work with other team members in developing educational and experiential activities for all elements of the Challenge Course.

Provide ongoing program support to the Recreation Services Division;

Conduct pre and post use inspection of equipment and elements;

Greet all visitors professionally and ensure they are harnessed, wearing appropriate clothing and understand the rules of the course;

Promote safety awareness by orienting groups to proper safe use and procedures in activities and challenge course use;

Assist with organizing groups, leading users through course and facilitating team building initiatives;

Demonstrate skills with cooperative group games, low and high challenge course elements, knot tying, safe use of equipment (element hardware, helmets, harnesses, belay devices belay ropes, ladders);

Use all provided materials and equipment as trained;

Assist with set up and take down of equipment as needed, including proper storing of equipment after each use;

Immediately report any damage or deficiencies in program equipment, accidents or hazardous conditions on the course, as soon as possible to the Recreation Services Supervisor or designate;

Demonstrates a high level of customer service and provides this service on the front-line of operation and does so in an efficient, courteous and respectful manner;

Participate in the Town’s Health and Safety Program and follow safety practices in work methods and procedures; observes and complies with all relevant Health & Safety regulations.

Perform minor equipment maintenance as directed;

Other duties as assigned.

**The above statements reflect the general details considered necessary to describe the principal functions and duties of the position and will not be construed as a detailed description of the work requirements that may be inherent in the job.**

**SKILL/KNOWLEDGE REQUIREMENTS**:
Previous experience working in on a high ropes course, zipline, rock wall or similar environment or related setting is considered an asset;

Previous experience instructing programs or coaching is considered an asset;

Ability to work comfortably with heights and to climb in an outdoor environment in hot summer temperatures and inclement weather;

Confident in teaching/leading large groups in a classroom/camp setting;

Have a good understanding of group process, group stages and group facilitation skills;

Excellent communication skills, both oral and written;

Working knowledge, understanding and compliance with applicable health and safety legislation and safe work practices;

Ability to respond effectively in an emergency;

Good communication and interpersonal skills to deal effectively with guests;

Good manual and physical dexterity skills;

Able to follow detailed instructio