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Challenge Course Facilitator

4 months ago


Keswick, Canada Town of Georgina Full time

**Challenge Course Facilitator**

**(Job ID#2023.27SS)**

**Department**: Community Services

**Division**: Recreation Services

**Location**: The ROC

**Status**: Sessional (5 - 35 hours per week)

**Duration**: April 2023 to October 31, 2023

**Number of Positions**: 6 - 12

**Salary/Wage Range**: $15.90 - $17.90

**Training Rate**: $15.50

**Date Posted**: February 14, 2023

**Date Closing**: March 14, 2023

**Come work with us**

Employment with the Town of Georgina offers an opportunity to make a positive difference in our community. We are a progressive, forward-thinking organization focused on continuous improvement, innovation and providing exceptional customer service. We offer a collaborative team environment and an excellent place to take charge of your career.

**Position Purpose**:
To facilitate and assist participants on the Challenge Course (high ropes, zipline, vertical playground, climbing wall, and low ropes). **_Please see attached job description for more details._**

**Minimum Qualifications**:

- Have a good understanding of group process, group stages and group facilitation skills;
- Excellent customer service skills to deal effectively with the general public, participants, parents or guardians.
- Possess a current Level 1 Ropes Course Certification or equivalent skills prior to the commencement of the season;
- **_Please see attached job description for more details;_**

**How to apply**:
**Committed to diversity and a barrier-free environment**:
The Town of Georgina is an equal opportunity employer and we will accommodate the needs of applicants under the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process. Please advise the Human Resources Office to ensure your accessibility needs are accommodated.

***JOB DESCRIPTION**

**POSITION**: Challenge Course Facilitator **DIVISION**:Recreation Services

**DEPARTMENT**:Community Services **DATE CREATED**:December 2, 2019

**PRIMARY FUNCTION**:
To facilitate and assist participants on the Challenge Course (high ropes, zipline, vertical playground, climbing wall, and low ropes)

**SUPERVISION RECEIVED**:
Recreation Services Supervisor

**INDIRECT SUPERVISION RECEIVED**:
Recreation Programmer or designate

**DIRECTION EXERCISED**:
None

**WORKING PROCEDURES**:
Work with other team members in developing educational and experiential activities for all elements of the Challenge Course.

Provide ongoing program support to the Recreation Services Division;

Conduct pre and post use inspection of equipment and elements;

Greet all visitors professionally and ensure they are harnessed, wearing appropriate clothing and understand the rules of the course;

Promote safety awareness by orienting groups to proper safe use and procedures in activities and challenge course use;

Assist with organizing groups, leading users through course and facilitating team building initiatives;

Demonstrate skills with cooperative group games, low and high challenge course elements, knot tying, safe use of equipment (element hardware, helmets, harnesses, belay devices belay ropes, ladders);

Use all provided materials and equipment as trained;

Assist with set up and take down of equipment as needed, including proper storing of equipment after each use;

Immediately report any damage or deficiencies in program equipment, accidents or hazardous conditions on the course, as soon as possible to the Recreation Services Supervisor or designate;

Demonstrates a high level of customer service and provides this service on the front-line of operation and does so in an efficient, courteous and respectful manner;

Participate in the Town’s Health and Safety Program and follow safety practices in work methods and procedures; observes and complies with all relevant Health & Safety regulations.

Perform minor equipment maintenance as directed;

Other duties as assigned.

**The above statements reflect the general details considered necessary to describe the principal functions and duties of the position and will not be construed as a detailed description of the work requirements that may be inherent in the job.**

**SKILL/KNOWLEDGE REQUIREMENTS**:
Previous experience working in on a high ropes course, zipline, rock wall or similar environment or related setting is considered an asset;

Previous experience instructing programs or coaching is considered an asset;

Ability to work comfortably with heights and to climb in an outdoor environment in hot summer temperatures and inclement weather;

Confident in teaching/leading large groups in a classroom/camp setting;

Have a good understanding of group process, group stages and group facilitation skills;

Excellent communication skills, both oral and written;

Working knowledge, understanding and compliance with applicable health and safety legislation and safe work practices;

Ability to respond effectively in an emergency;

Good comm