Ar Receivable Administrator/receptionist

6 months ago


Saskatoon, Canada Medavie Health Services Full time

Position Type:
Permanent

Closing date:
Medavie Health Services is a national leader in primary health care solutions, the largest contracted provider of emergency medical services in Canada and delivers care in remote communities as part of our contract with Indigenous Services Canada.

Together, with our compassionate network of 4,300 health care professionals in six provinces, we have a long history of providing innovative community paramedicine programs and delivering mobile integrated health services across the country.

Every day, our team provides high-quality patient care through ground and air ambulance services, medical communications, mobile integrated health/community paramedicine programs, 911 Public Safety, 811 Telehealth, home health care, as well as clinical training

The Accounts Receivable and Reception Clerk is a key member of the Finance Department that helps to run the daily operations of the department. Key functions include providing front line customer service, receiving, and processing payments, preparing daily bank deposits, and monitoring accounts receivable.

As a member of the finance team, this role follows established policies and procedures and participates in the development of new or revised policies and procedures as required. It provides services consistent with the vision and mission of Medavie Health Service West (MSHW).

Additionally, this role is responsible for promoting and facilitating effective communication with other health agencies, associations, staff, clients and families, and the general public.

Roles & Responsibilities
- Reception duties, including greeting visitors and answering and transferring telephone calls;
- Processing all incoming and outgoing company mail;
- Handling cash, cheques, and electronic payments from all clients;
- Responding to inquiries about A/R customer accounts;
- Preparing daily bank deposits accurately and completely;
- Billing duties such as mailing invoices;
- Reconciling fuel receipts to statements;
- Handling all stage one customer concerns;
- Preparing detention PCRs for scanning;
- Tallying thank you list;
- Preparing forms for PCR release to clients;
- Scanning invoices and sorting them for filing;
- Recording POA information and appeals in SAGE and appeals tracking spreadsheet;
- Matching fuel receipts to co-op and bank statements;
- Maintaining ledger of post dated payments and process in a timely manner;
- Ordering supplies;
- Maintaining an effective filing system of all accounts receivable records for easy retrieval.

Education / Experience
- Grade 12 education.
- Business training an asset.
- Prior reception/ customer service and cash handling experience is required.
- Experience in the service and/or health care sector is an asset.

Knowledge / Skills
- Exceptional customer service skills.
- Strong working knowledge of MS Office and computerized accounting.
- Proven and effective written and verbal communication skills.
- Superior conflict resolution skills; balances assertiveness and sensitivity.
- Effective organizational skills.
- Strong interpersonal skills.
- Must be able to work both independently and as part of a management team.
- Ability to handle confidential information.

Medavie Health Services is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.



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