Guest Services Manager

Niagara Falls-based _**Canadian Niagara Hotels Group of Companies **_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and Specialty...

**Guest Services Supervisor** **Summary** **Responsibilities and Duties include but aren’t limited to** - Manages the flow of guest traffic to optimize the Park experience. - Manages the central cash on location, prepares cash deposits, and change orders weekly. - Ensure sales goal are being met in the retail building. - Manages supplies on location. -...

Job Description: Guest Service Agent **Responsibilities**: - Greet and welcome guests upon arrival - Assist guests with check-in and check-out procedures - Provide information about hotel facilities, services, and local attractions - Handle guest inquiries, requests, and complaints in a professional and timely manner - Process reservations and manage room...

Position Information: Location: Radisson Hotel & Suites Niagara Falls 6733 Fallsview Blvd, Niagara Falls, ON L2G 3W7, Canada - +1 905-356-1944 Responsible for providing superior service to all guests in accordance with the rules regulations, policies and procedures set forth by the company and brand. **Responsibilities**: - Professionally greets,...

Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and...

**Guest Service Team Lead** **Summary** **Responsibilities and Duties include but aren’t limited to**: - Leading the Guest Services team by example - Ensuring that the GS team is on track and doing tasks - Ensuring that all reservations are completed properly - Assisting GSAs with group reservations or reservations with special requests - Shadowing...

Greet guests with a welcoming smile and friendly demeanor - Perform all guest check-in and check-out procedures - Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. - Collect payment for room charges and other fees - Answer phones and direct calls to appropriate personnel - Make and confirm reservations - Maintain a clean...

Greet guests with a welcoming smile and friendly demeanor - Perform all guest check-in and check-out procedures - Obtain or confirm guest information, assign rooms, activate and distribute keys, etc. - Collect payment for room charges and other fees - Answer phones and direct calls to appropriate personnel - Make and confirm reservations - Maintain a clean...

Be our guest! Our Guest Services Agents are the first team that our guests meet, whether on the phone or checking in at the front desk - and first impressions are always important. They are our human encyclopedias and have the answer to any jetboating question. For this position you must have a natural talent for customer service and love meeting new people...

**The Oakes Hotel Overlooking the Falls is seeking passionate, enthusiast individuals who are looking to make a career in the hospitality industry.** We are looking for a a larger-than-life personality, willing to go above and beyond for each guest. Guest Services Agent is a key position that contributes to the overall success of The Oakes Hotel - First...

Niagara Falls-based _**Canadian Niagara Hotels Group of Companies**_ is one of Canada’s largest and most successful diversified entertainment businesses, with more than 2500 talented professionals spread across its various Hotels, Spas, Conference Centres, Restaurants, Craft Brewery and Distillery, Indoor Waterpark, City Touring, Entertainment and...

Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations; Process telephone calls - Provide information on hotel facilities and services - Process wake-up calls; Exchange foreign currency - Process guests’ departures, calculate charges and receive payments **Salary**: $16.00 per...

Register arriving guests and assign rooms - Process group arrivals and departures - Take, cancel and change room reservations; Process telephone calls - Provide information on hotel facilities and services - Process wake-up calls; Exchange foreign currency - Process guests’ departures, calculate charges and receive payments **Salary**: $16.00 per...

Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 yearExperience: 1 to less than 7 months or equivalent experienceTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPerform same duties as workers supervisedPrepare and submit reportsResolve...

Education: Expérience: EducationCollege, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year or equivalent experienceTasksCo-ordinate activities with other work units or departmentsEstablish work schedules and proceduresPerform same duties as workers supervisedPrepare and submit reportsResolve work problems,...

Reporting directly to the Market Manager the **Field Operations Manager (FOM) **is responsible for supporting the management of field staff who deliver propane and service propane equipment within a designated geographic area. This will include aspects of people management; including recruitment, training and onboarding, coaching and corrective actions. The...

We are looking for a competent Restaurant Server for the spring/summer to take orders and deliver them to our guests maintaining and enhancing the quality of our customer service. You will work in close collaboration with colleagues and follow established health and safety standards. The goal is to accelerate our business development by providing customers...

**Duty Manager** **Summary** The Duty Manager is responsible for maintaining smooth operations throughout the day. They oversee the site as a whole, keeping tabs on both the Element and Guest Service sides to facilitate productivity, mediate concerns, address issues, and offer support or authority when necessary. The Duty Manager is responsible for the...

Showcase your strengths as an Assistant Front Office Manager, where you will lead, train and recognize your team in support of exceptional guest service! Assist the management team to make The Oakes hotel known for its impeccable customer service standards. **Summary of Responsibilities**: Reporting to the Front Office Manager, the Assistant Front Office...

Located on the brink of one of the world’s greatest natural wonders, the Marriott on the Falls Hotel and Conference Centre is minutes away from area attractions, world-class wineries, golf and casinos. With 405 guests rooms and suites, the Marriott on the Falls Hotel and Conference Centre offers exceptional guest room accommodations, sumptuous dining...