Current jobs related to IT Support Specialist - Winnipeg - Resolute Technology Solutions Inc

  • IT Support Specialist

    3 months ago

    Winnipeg, Canada Broadstreet Properties LTD Full time

    When friends and family have computer problems, you’re the first person they call. You are a self-starter and are driven to see the end results. You have a natural curiosity to understand how things work, enjoy the troubleshooting process and are not intimidated by the challenge of learning on the fly to resolve problems. If this sounds like you, we’re...

  • Healthcare Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

    Position: Healthcare Support SpecialistBecome a key member of the Winnipeg Regional Health Authority and contribute to our mission of delivering outstanding and equitable healthcare services. As a Healthcare Support Specialist, you will be essential in overseeing the clinical interactions of patients and ensuring they receive exceptional service. Our clinic...

  • IT Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Constant C Technology Group Inc. Full time

    About Constant C Technology Group Inc.: Constant C Technology Group Inc. is a leading provider of innovative IT solutions, dedicated to delivering exceptional service and support to our clients. Position Overview: As an IT Support Specialist, you will play a crucial role in ensuring the smooth operation of our technology systems. Your expertise will help...

  • Network Support Specialist

    4 months ago

    Winnipeg, Canada KGS Group Full time

    KGS Group is currently looking for an experienced **Network Support Specialist** to join our growing IT department. **About Us**: We are KGS Group, an employee-owned, multidisciplinary engineering consulting firm serving clients throughout North America. We’re different than traditional engineering firms. We believe a commitment to lasting relationships...

  • Housing Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Manitoba Metis Federation Full time

    Position Title: Housing Support SpecialistThe Manitoba Metis Federation is actively looking for dedicated full-time Housing Support Specialists to enhance our Housing Department team. This role involves working collaboratively with individuals at our transitional housing facility. The Housing Support Specialist will operate under the guidance of the Program...

  • Technical Support Specialist

    3 months ago

    Winnipeg, Canada Brandt Full time

    Brandt is currently seeking a Technical Support Specialist for our Winnipeg Construction & Forestry location. The Technical Support Specialist will work hands-on with some of the most innovative positioning technology available including machine automation, 3D scanning, mobile mapping, GNSS and robotic instrument solutions along with powerful cloud based...

  • Community Support Worker

    3 months ago

    Winnipeg, Canada Turning Leaf Support Services Full time

    **ABOUT US** Turning Leaf is a non-profit, charitable organization that provides person-centered, crisis and treatment services to low and high-risk vulnerable and marginalized individuals living with mental illness and intellectual challenge in our community. Turning Leaf’s support is customized to every individual’s needs and risk level. We offer...

  • Construction Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada SDM homes and Construction Ltd. Full time

    Construction Support SpecialistSDM Homes and Construction Ltd. is seeking a dedicated individual to contribute to our construction projects. As a construction support specialist, your role will involve assisting with a variety of tasks on-site. No prior experience is necessary, as we are committed to providing comprehensive training.Key...

  • Product Support Specialist

    5 months ago

    Winnipeg, Canada JCA Technologies Full time

    **Role**: Product Support Specialist**: **Location**:Nebraska** **JCA Technologies** **About the Role** The Product Support Specialist is responsible for delivering an exceptional customer experience by providing advanced technical support to end-users and dealers of JCA Technologies’ retrofit autonomous products. You will collaborate with our R&D team...

  • Construction Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada SDM homes and Construction Ltd. Full time

    Construction Support SpecialistSDM Homes and Construction Ltd. is seeking a dedicated and diligent individual to become part of our construction workforce. In the role of a construction support specialist, you will be tasked with assisting in a variety of functions on construction sites. No specific educational background is necessary as we are committed to...

  • Application Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

    Position OverviewThe Winnipeg Regional Health Authority is seeking application support specialists to deliver advanced technical assistance for designated applications within our structured enterprise framework. As an application support specialist, your key responsibilities will include offering user technical support, strategizing and executing system...

  • Healthcare Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Manitoba Health Full time

    Position Title: Healthcare Support SpecialistCompany: Manitoba HealthOverview:Manitoba Health is in search of a dedicated Healthcare Support Specialist to join our team in a dynamic clinical environment. This role is essential for providing high-quality patient care in various healthcare settings.Key Responsibilities:Conduct comprehensive medical...

  • Application Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada Winnipeg Regional Health Authority Full time

    Position OverviewThe Winnipeg Regional Health Authority is seeking application support specialists to deliver advanced assistance for designated applications within our established enterprise framework. As an application support specialist, your role will encompass providing technical user assistance, strategizing and executing upgrades, and collaborating...

  • Download Support Specialist

    2 days ago

    Winnipeg, Canada HUB International Full time

    Ignite your potential. Impact what matters. Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a...

  • Download Support Specialist

    3 days ago

    Winnipeg, Canada HUB International Full time

    Ignite your potential. Impact what matters. Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a...

  • Construction Support Specialist

    3 weeks ago

    Winnipeg, Manitoba, Canada SDM homes and Construction Ltd. Full time

    Construction Support SpecialistSDM Homes and Construction Ltd. is seeking a dedicated and diligent individual to become a vital part of our construction workforce. In the role of a construction support specialist, you will engage in a variety of essential tasks at construction sites. We value hands-on experience and are committed to providing comprehensive...

  • Download Support Specialist

    3 weeks ago

    Winnipeg, Canada Hub International Full time

    Ignite your potential. Impact what matters.Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a...

  • Download Support Specialist

    2 weeks ago

    Winnipeg, Canada Hub International Full time

    Ignite your potential. Impact what matters.Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a...

  • Download Support Specialist

    3 weeks ago

    Winnipeg, Canada Hub International Full time

    Ignite your potential. Impact what matters.Hi, we’re HUB – a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a...

  • Patient Care Support Specialist

    1 week ago

    Winnipeg, Manitoba, Canada St. Boniface Hospital Full time

    St. Boniface Hospital is seeking a dedicated Patient Care Support Specialist to contribute to our healthcare team. As part of the caregiving network, you will provide essential assistance to patients and deliver fundamental supportive care as directed. The ideal candidate will have successfully completed a recognized Patient Care Support Specialist...

IT Support Specialist

2 months ago

Winnipeg, Canada Resolute Technology Solutions Inc Full time

As the **IT Support Specialist (Workplace Technology Specialist)**, you are the first point of contact for our clients as well as within our company. You will provide technical support to our staff as well as our clients through the direction of the Workplace Technology Team Lead. Working with other team members, you will be responsible for ensuring that technical incidents and requests for service are logged and assigned accurately. You will have the ability to provide elite customer service with a focus on recognizing potential problems and taking preventative action.

**What you would be responsible for**:

- Follow established company Workplace Technology procedures for IT support and update/follow ticket procedures ensuring achievement of established KPI’s and SLA’s
- Action daily checklists, respond to alerts and resolve issues
- Prioritize outstanding issues and manage user expectations
- Escalate problem issues accurately, proactively and in a timely and manner, making recommendations as necessary while using established guidelines
- Identify, recommend, and implement enhancements to processes and procedures
- Following provided industry best-practice guides for building, deploying, servicing, and supporting workstation hardware, software, mobile devices, phones, and peripherals
- Active directory administration, including managing users, devices, and group policies
- Office 365 and Azure administration, including managing users, groups, distribution lists and Teams features
- Perform remote desktop support for client, corporate and home office employees
- Assist with the procurement and fulfillment of all necessary IT goods and services for Resolute and their clients
- Generate new or revised purchase orders from an approved purchase request, verifying vendor product information, shipping information, delivery dates, budget codes, taxes, and other related information
- Analyze purchase and offer proposals and negotiate accordingly
- Leverage alternate suppliers for competitive sourcing, inventory shortages, and logistics pricing
- Contract negotiations to reduce purchasing costs and shipping fees
- Monitoring the performance of suppliers and serve as a resource to resolve common issues and problems
- Assist in asset management procedures as required (life cycle management)
- Support other Resolute team members with knowledge sharing, brainstorming, collaboration, etc. as requested or required
- Able to provide on call support as required
- Perform other related duties as assigned

**What you bring to the table**:

- Technical College diploma or equivalent experience and training
- 2 years progressive experience in IT Support positions
- Experience installing and maintaining personal computers and servers and related hardware, software, printer, and networks
- Experience working providing PC/Mac support and/or in a Helpdesk environment
- Experience in the following product areas and functions:

- Windows 10, Microsoft Outlook, and Microsoft Office
- Familiarity with Office 365 administration
- Automated software distribution tools such as SCCM and SpecOps
- Experience with various remote takeover tools and technologies
- Strong troubleshooting ability with the ability to communicate with other technical groups within the IT department
- Solid understanding of networking concepts, with the ability to troubleshoot basic connectivity between devices such as switch, routers, and firewalls.
- Familiar with DNS, DHCP, TCP/IP, etc.
- The ability to execute processes closely and accurately as well as procedures and checklists
- Familiar with all ITIL processes
- Citrix workspace administration and support considered an asset
- Certifications such as MCSE, Network+, A+, CCNA, RHCP a definite asset
- Microsoft Azure experience considered an asset
- Some experience with Apple hardware and software products considered an asset
- Must be self motivated
- Ability to effectively manage time and have solid decision making and organization skills
- Ability to manage deadlines and work under pressure
- Ability to deal effectively with coworkers and professional staff
- Strong verbal and written communication skills are essential
- Ability to speak and understand the French language fluently is an asset
- Must have an ability to work independently as well as on a team
- Must have a strong service ethic

**What RTS gives back to you**:

- A collaborative and creative work environment that truly values and cares about their employees as people
- Bonus Program
- Comprehensive benefits package
- Training and education opportunities
- A fun and inclusive team building environment

If you have any questions, please contact us We are not able to hire (or sponsor) out-of-country applicants that do not have a current Permanent Resident Status or Work Visa.

Other similar names for this role include: Workplace Technology Specialist, IT Support Specialist, Service Centre Specialist, Helpdesk Specialist, Desktop Support, and