Inside Sales Representative

2 weeks ago


Richmond, Canada Goodfellow Inc Full time

_Goodfellow Inc is a Canadian-based company, specializing in the wholesale distribution of wood products, building material, flooring and re-manufacturing / distribution of lumber._
- We are currently seeking a dynamic and motivated _**Inside Sales Representative**_ _who will excel in assisting our customers and outside sales team, Monday thru Friday, 8am - 4:30pm for our Flooring and Building Materials distribution sector, at our _**Richmond, BC facility. **_This an on-site position and not compatible with a work-from-home environment._

**Duties**:

- Manage inside sales for a national distributor of building materials
- Develop strong relationships with lumber dealer accounts through proactive selling and superior customer service
- Effectively provide exceptional customer service and promptly answer all questions and inquiries
- Aggressively prospect and sell products
- Accurately quote pricing and keep quotes organized for follow up
- Work in coordination with Outside Sales partner
- Enter all orders accurately, recommend additional add-on sales
- Take ownership of all orders through the entire process from entry to shipping
- Assist with customer accounts including issuing credits, debits, investigating discrepancies.
- Maintain contact with Yard Personnel for stock checks
- Maintain contact with Shipping Personnel to ensure shipments leave in a timely manner, includes communication with other branches
- Notify Sales Manager of all potential opportunities, missed sales, inventory discrepancies, market trends, etc.
- Other duties as assigned

**Qualifications**:

- Minimum 2 years successful inside sales experience in the building materials industry
- Strong outbound selling and customer service skills
- Ability to handle customer issues and requirements
- High level of accuracy and attention to detail
- Able to manage time effectively, prioritize tasks and manage multiple priorities
- Able to perform well in stressful situations
- Effectively work in a close team atmosphere
- Ability to analyze, solve problems and make decisions
- Experience with ERP systems
- Experience with MS office Suite - (Excel, Word, Outlook)
- We offer competitive wages, benefits and pension program with company matched contribution._

Pay: $50,000.00-$55,000.00 per year

**Benefits**:

- Casual dress
- Company pension
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off

Schedule:

- Monday to Friday

Work Location: In person



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