Supervisor, Field Sales

3 weeks ago

Vancouver, Canada Shaw Communications Full time

A little about us
What we do at Shaw matters - in a world where being connected has never been more critical, we bring the best wireline and wireless technology and solutions together to create exceptional customer experiences. Every day we help millions of Canadians live their best-connected lives through the strength, capacity and combined power of our Fast LTE and Fibre+ networks.

At Shaw we say we’re brighter together, and we believe it’s the diverse mix of brilliant people here that really makes us shine. When you join our team, you’ll see we are so much more than just a company. Shaw connects you with limitless opportunity, an incredible culture, career development and a great benefits package. We are a friendly, collaborative group, and we have a lot of fun finding new ways to delight our customers.

Come dream bigger and brighter with Shaw.
The role
A typical day
- Managing and mentoring the team - provide direction, training and coaching to team members to ensure success of individuals and the team.
- Managing and growing the business - develop and implement effective sales campaigns, coordinate and monitor the daily activities and results, provide daily and monthly sales reports and summaries
- Contributing daily to the delivery of an exceptional customer experience - handling customer escalations and monitoring work quality
- Promote and represent Shaw in a positive and professional manner
- Communicating and managing team members remotely throughout the region

Your skills/experience
- Degree/Diploma in Business or related field, complemented by three years sales and management experience. A combination of work experience and studies will be considered
- Previous management or supervisor experience is an asset
- Proven ability to achieve sales and targets on a consistent basis
- Proficient with Microsoft Office (Word, Excel, PowerPoint and Outlook)
- Possess a high level of creativity and the ability to manage multiple sales campaigns in order to achieve and exceed pre-determined sales goals
- Excellent organizational abilities and meticulous work habits
- Strong leadership skills and the ability to motivate and mentor a team
- Ability to effectively and efficiently deal with change under mínimal supervision in a fast paced rapidly changing environment
- Ability to work evenings, weekends and statutory holidays
- Dedicated to exceptional customer service and satisfaction to our internal and external customers
- Familiarity with the telecommunications industry is an asset
- Highly motivated, energetic, reliable and goal oriented
- A positive “can do” attitude and customer focused approach that will enable you to deal with challenging situations with integrity, empathy and sincerity

Other details
- This position requires the successful completion of a criminal and credit background check
- You’ll be asked to provide a 3-year driver’s abstract
- Valid, unrestricted driver’s license and a reliable vehicle is a requirement

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