Operations Analyst

6 months ago

Markham, Canada MaxPeopleHR Full time

**About Us**

We’re not your typical HR and Employment Law Consulting Firm. We’ve got the smarts when it comes to our craft, but we’re on the lookout for that business-savvy extraordinaire Business Operations Analyst focused on collaborating with stakeholders to enhance business operations.

At MaxPeople, you'll have the chance to make a significant difference, influence our corporate environment, and introduce ground-breaking analytics solutions that will leave a lasting mark. As an essential part of our Operations team, you will provide support and collaborate closely with designated internal clients. Each day brings unique challenges - variety is the norm.

The Business Operations Analyst combines the technical skills of business systems with a strong business process orientation. You will identify, develop, and deploy new business processes and support the setup of KPI-oriented / data-based reports and analysis for all levels of management.

**What you’ll be doing**:
**Analysis & Data Integrity**
- Process data, perform analysis and generation of reports, creating data visualizations and establishing data pipelines to dashboards.
- Drive automation of reports (capacity and utility rates, profitability, sales reporting/KPI and overall reporting on financials, etc) and ensure availability of accurate data in dashboards.
- Support end-users to understand their system reporting capabilities, available data, and any report/analysis produced
- drive transformative change
- Explore new sources of data; communicate and present insight opportunities to business teams across the organization to influence decision making
- Translate business requirements into design, implementation, and documentation of efficient BI processes.

**Systems**
- Own the process and data knowledge in the finance and operations domain
- Understand technical challenges faced by internal departments in the context of their business
- Gather detailed requests for improvements or changes to our systems and implement these changes as appropriate
- Support all digital transformational efforts
- Manage user access and permissions
- Be the Superuser and develop training materials to improve product understanding and usage
- Activities include scheduling, logistics, maintaining the phone system, creating presentations for quarterly meetings, managing vendor relations, IT, purchasing, etc.

**Requirements**:
**What we require**:

- An undergraduate degree in business, commerce, information systems, business systems technology or related technology field
- Minimum of 2 years’ experience
- Experience with Salesforce preferred.
- Solid business analysis skills including business process mapping.
- Project coordination abilities including excellent organization and time management skills to manage a demanding workload effectively in an environment of many conflicting and competing deadlines
- Minimum one-year experience within Sales, Marketing, Business Development, or IT
- Relevant analytics and/or BI related working experience is required.
- Strong knowledge in Excel (macros, pivot tables, etc.)
- Proven ability to design and implement new processes and facilitate user adoption

**Who You Are**:

- A self-starter and clear communicator that always thinks one step ahead and challenges the status-quo by owning difficult challenges. You have an insatiable curiosity and get your hands dirty and get into our team’s functions and processes, identifying opportunities for improvement
- Deadline driven, organized and detail obsessed with excellent interpersonal and communication skills
- You put clients first. You engage with purpose to find the right solutions. You go the extra mile because it’s the right thing to do.
- You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
- Passionate about building relationships; passionate about exceeding client expectations both externally and internally; and of course, passionate about sales growth.
- **What We Offer**:

- A lucrative compensation package.
- Revel in a flexible work setting that allows for work from home days, adding adaptability to your work-life balance.
- Kickstart Your Long Weekends: Enjoy early Friday afternoons before every long weekend and during the summer.
- Empowering Your Well-Being: Take part in our company's benefits program.
- Rewarding Excellence: Experience the thrill of quarterly rewards and recognition.
- Fostering Togetherness: Engage in team-building activities and community volunteering events to strengthen bonds and make a positive impact.
- Unlock opportunities for career growth, development, and continuous learning.

We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honor accommodations at any part of the recruitmen

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