Passenger Service Agent
6 months ago
**Responsibilities**:
- Assisting passengers, including unaccompanied minors and individuals requiring wheelchair assistance; directing them, and making necessary announcements during operations.
- Registering passengers in the computer system and ensuring accurate documentation for efficient and organized operations.
- Ensuring tasks are performed in accordance with the company's specific procedures and policies.
- Maintaining a professional image at all times and adhering to company uniform standards.
- Attending mandatory training sessions mandated by the company based on job role.
- Flexibility to work seven days a week, with the ability to adapt to varying hours.
- Performing any other duties assigned by the company.
**Requirements**:
- High school or provincial equivalency and/or experience in customer service.
- Excellent interpersonal and communication skills to effectively engage with passengers and provide accurate information.
- Strong work ethics, with a sense of responsibility and reliability.
- Outstanding customer service skills, even in high-pressure situations that may involve prolonged standing or walking.
- Ability to work well in a team and communicate effectively.
- Proficiency in English and French; additional language skills such as German, Italian, Arabic, Polish, Russian, Ukrainian, Spanish, Hungarian, Serbian, Farsi, Turkish, Portuguese, Japanese, Chinese, Mandarin, Cantonese, etc., would be considered an asset.
- Prior experience in the travel and tourism industry, including familiarity with Amadeus, Saber, Galileo, and ticketing systems, is beneficial.
- Possession of a driver's license or higher is advantageous.
- Proximity to Pierre Elliott Trudeau Airport is advantageous.
**Work Location**:
In person, at the Montréal-Pierre Elliott Trudeau International Airport (YUL)
**Job Type**:
Part time and On Call.
**Above Average Remuneration Based on Experience**
**Job Types**: Part-time, Permanent
Schedule:
- Evening shift
- Night shift
- On call
Supplemental pay types:
- Bonus pay
Work Location: In person
-
Passenger Services Agents
6 months ago
Dorval, Canada Air Transat Full timeCompany Description **Be part of the journey!** Air Transat is Canada’s number one leisure airline. It flies to some 60 international destinations in more than 25 countries in the Americas and Europe, offers domestic and connecting flights within Canada, and carries some 5 million passengers every year. We work with respect, diversity, pride and belong...
-
Passenger Services Agents
5 months ago
Dorval, Canada Air Transat Full timeCompany Description **Be part of the journey!** Air Transat is Canada’s number one leisure airline. It flies to some 60 international destinations in more than 25 countries in the Americas and Europe, offers domestic and connecting flights within Canada, and carries some 5 million passengers every year. We work with respect, diversity, pride and belong...
-
Passenger Services Agents
5 days ago
Dorval, Canada Air Transat Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Passenger Services Agents
5 days ago
Dorval, Canada Air Transat Full timeJob DescriptionWelcome, inform and direct the passengers at the check-in counter.Register the passengers as well as their luggage in the computer system.Verifies all travel documents;At the gates, the passenger agent will proceed to the various announcements.Assists passengers at arrivals and departures (unaccompanied minors, passengers needing wheelchairs,...
-
Passenger Service Agent
5 months ago
Dorval, Canada AirCreebec Full time**Air Creebec inc.** **JOB DETAILS** **Location**:Dorval,QC **Address**:9475, AVENUE RYAN **Number of positions available**:1 **Job status**: Permanent **Work schedule**: Part time **Starting date**: As soon as possible **DESCRIPTION** **YOUR ROLE** As Passenger Services Agent, you are the first contact with our customers. You will, among other...
-
Passenger Service Agent
5 months ago
Dorval, Canada Airway Interligne Full timeAre you looking for a stimulating and exciting position in a unique environment? Do you like working in a fast-paced environment? Are you an energetic and hardworking person? Do you have good interpersonal skills and do you like to meet new people every day? **Airway Interligne** **is looking for enthusiastic, outgoing, responsible _Passenger Service...
-
Passenger Service Lead Montréal-pierre Elliott
5 months ago
Dorval, Canada Menzies Aviation Full timeJob Details Description Main accountabilities include: - Leads a team of Passenger Service Agents - Ensure accuracy of all weight and balance requirements - Promptly handle all customer service complaints with a focus on positive resolution. - Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport...
-
Passenger Service Agent Part-time Yul
5 months ago
Dorval, Canada Menzies Aviation Full timeMain accountabilities include: - Ensure accuracy of all weight and balance requirements - Promptly handle all customer service complaints with a focus on positive resolution. - Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport announcements and checking for proper international documentation. -...
-
Supervisor, passengers services
3 months ago
Dorval, Canada Transat Full timeCompany Description Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Supervisor, Airport Operations
5 months ago
Dorval, Canada Air Transat Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Instructor-passenger Services
6 days ago
Dorval, Canada Air Transat Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Supervisor, Airport Operations
4 weeks ago
Dorval, Canada Air Transat Full time**Company Description** Be part of the journey! Our mission is to be the preferred airline of our customers and our team. Open-mindedness, concern for others, intelligence at work and, above all, a healthy dose of fun enable us to achieve great things every day, such as becoming the first international tour operator to obtain Travelife certification for...
-
Instructor-Passenger Services
6 days ago
Dorval, Canada Air Transat Full timeJob DescriptionThe person in this role will be responsible for organizing and conducting all aspects of training for the Passenger Service Department.Provide practical theoretical training in a professional manner ensuring that all procedural requirements are well covered internally, as well as the requirements of government agencies and the airport...
-
Dorval, Canada Air Transat Full timeJob DescriptionThe incumbent is responsible for overseeing all aspects of ground operations and ensuring that they meet Air Transat's high standards and safety requirements. As an ambassador for the Company, the Supervisor will also promote and maintain a safety culture at all times. Ensure compliance with Air Transat's airport policies and procedures...
-
Passenger Assessment System Specialist
5 months ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol, recently ranked the best Airline in North America. Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** The Passenger Assessment System Specialist is responsible for identifying and inhibiting potential...
-
Passenger Service Agent
6 months ago
Dorval, Canada Menzies Aviation Full timeJob Details Description **Main Accountabilities Include**: - Ensure accuracy of all weight and balance requirements. - Promptly handle all customer service complaints with a focus on positive resolution. - Complete all check-in procedures including the handling of reservations, ticketing, seat assignments, airport announcements and checking for proper...
-
Ramp Agent
1 month ago
Dorval, Quebec, Canada Randstad Full timeJob Title: Ramp AgentLocation: Montreal, QC, CanadaJob Summary:We are seeking a dynamic and team-oriented Ramp Agent to join our team at Airports Canada & CX Strategy. As a Ramp Agent, you will be responsible for efficiently onloading and offloading aircraft, ensuring the safe and timely movement of passengers and cargo.Key Responsibilities:Collaborate with...
-
Customer Service Agent
5 months ago
Dorval, Canada Air Canada Full time**Description** **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.** Air Canada is currently looking for Customer Service Agents...
-
Ramp Agent
5 months ago
Dorval, Canada Starlink Aviation Full timeUnder the supervision of the Ramp Supervisor, the incumbent acts as a ramp agent. He/she performs the work of the ramp agent and provides a safe, professional, courteous and polite experience for passengers and crew members. Description of the main duties: - Greet passengers and crew members in a professional, courteous and respectful manner; - Prepare...
-
Supervisor, Airport Services
6 months ago
Dorval, Canada Envoy Air Full timeOverview: Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service. We offer: - Amazing employee...