Account Representative

3 weeks ago


Burnaby, Canada Enviro-Tech Mechanical Services Full time

**Who are we looking for?**

**Responsibilities and Duties**

**What will you be responsible for as the Maintenance Coordinator?**
- Scheduling contracts, renewals and service orders related to maintenance performed for the Planned Maintenance Program.
- Working with customers and other account representatives to set up renewals, once contracts are completed.
- Coordinating and listing for the upcoming month maintenance calls, to be given to dispatch for scheduling as well helping with scheduling difficult calls.
- Coordinating with purchasing team to ensure they are aware of parts required for upcoming jobs.
- Reviewing and sending customer inspection sheets generated by Maintenance after visits.
- Reviewing estimates built from inspection generated by the technician to follow-up with client for approval.
- Updating data base to include estimates; estimates are kept with inspections until approved.

**Qualifications and Skills**
- Customer support and scheduling experience.
- Computer savvy - proficient in MS Office Suite.
- A typing speed that exceeds 50 wpm.
- Knowledge of the HVAC/Refrigeration industry is an asset but not a requirement.
- Previous experience in Dispatching would be asset but not a requirement.

**Benefits**:

- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
- Wellness program

Schedule:

- 8 hour shift

**Experience**:

- Administrative: 2 years (preferred)
- Account rep: 1 year (preferred)

**Language**:

- English (required)

Work Location: One location



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