Performance Improvement Consultant

5 months ago


Vancouver, Canada Providence Healthcare Full time

**Article Flag: Mandatory Vaccination Please Note**:
As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be required.

**Summary**: Reporting to the Director, Quality Improvement, and Accreditation, the Performance Improvement Consultant provides specialized skills in the support of achieving Providence Health Care's (PHC's) organizational performance improvement plan. The position provides support to clinical operations, corporate services and team initiatives directed at improving the safety and quality of care and client experience at PHC. The position also leads specific projects, and ensures that initiatives are aligned with organizational goals, objectives and improvement priorities.

The Performance Improvement Consultant promotes the development and enrichment of an organization-wide improvement culture, and works as part of the Performance Improvement team to achieve outcomes, and provides leadership to specific projects.

This position supports the identification of system improvement opportunities, the development of knowledge, and the use of quality improvement methods and tools to improve work processes.

The Performance Improvement Consultant functions at all levels of the organization, across all programs and all sites, and interacts with the Senior Leadership Team, Program Directors, Patient and Resident Care Managements and Corporate and Support Leaders. Work is unstructured, requires creativity in problem solving and decision-making as well as access to confidential data and information.
**Qualifications / Skills and Education**: Education
Master's Degree in Health Services Administration, Science or Business Administration or related studies, with three (3) to five (5) years in related experience with quality improvement.

Expert knowledge and three (3) years' experience utilizing the methodology and tools of continuous improvement to support clinical administrative process improvement.

Skills and Abilities

Knowledge of and experience with quality improvement methodologies (Model for Improvement, LEAN, Six Sigma), techniques (measurement, learning models, change management theory, influencing techniques) and tools (e.g., process mapping, Ishikawa diagrams, PDSA cycles, data display with run and control charts).

Displays comprehensive knowledge of project management principles and methodologies and ability to coach team members on these skills.

Utilizes independent thinking and creative problem-solving abilities.

Excellent communication skills to function within a complex interdisciplinary environment.

Works effectively under time pressure to meet deadlines, balance work priorities and resolve problems in a timely manner.

Physical ability to perform the duties of the position.

**Duties and Responsibilities**: Quality Improvement

Provides expert advice and support in the preparation of organization-wide quality and safety improvement plans, promoting consistency with organizational strategic priorities as well as compatibility with relevant professional and accreditation standards in collaboration with leaders.

Provides leadership, facilitation, and coordination as required to organizational committees, improvement groups and operational/implementation groups.

Supports leaders and teams in the identification of opportunities to improve the quality and safety as well as the design and implementation of strategies to make these improvements.

Identifies and supports resolution to problems or barriers to ensure success of the project.

Identifies the information requirements of teams, projects and/or initiatives, and develops strategies to meet those needs.

Researches regional, provincial national and international health care trends and innovations relevant to the work the team is supporting.

Provides information, reports, analyses, recommendations and sustainment plans to teams, Director QI and Accreditation, organizational leaders and Senior Leadership Team as required to support evaluation and decision-making.

Project and Change Management

Provides project and change management expertise to advance the strategic priorities in the organization to achieve outcomes.

Monitors the budgets and human resource needs for assigned projects.

Identify risks associated in the duration of the project.

Education/Training

Facilitates learning and delivers educational sessions aligned with quality improvement, successful management and integration of change and quality improvement.

Coaching/Facilitation

Provides coaching and facilitation as required to organizational committees, planning groups and operational/implementation groups.

Accreditation

Promotes and provides assistance in Accreditation preparations, and supports leaders in the organization to ensu



  • Vancouver, Canada Providence Healthcare Full time

    **Article Flag: Mandatory Vaccination Please Note**: As per the current Public Health Orders (Long Term Care/Seniors Assisted Living Provincial Health Order and the Health Sector Order), as of October 26, 2021, all employees working for Providence Health Care must be fully vaccinated against COVID-19. Proof of vaccination status will be...

  • Implementation Coach

    1 month ago


    Vancouver, British Columbia, Canada RLG International Full time

    About RLG InternationalRLG International is a global performance consulting company with over 150 staff, specializing in on-site measurable performance improvement. We support projects in over 11 countries, including North America, Europe, Australia, and the Middle East.Job DescriptionWe are seeking a creative and collaborative Implementation Coach to...


  • Vancouver, British Columbia, Canada beBee Professionals Full time

    We are looking for a Sales Business Analyst to analyze sales data, identify trends, and provide insights to drive sales growth. The successful candidate will be responsible for developing and implementing strategies to increase sales, monitoring and reporting on sales performance, and collaborating with other departments to ensure sales goals are met. Key...


  • Vancouver, Canada Central 1 Credit Union Full time

    Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5...


  • Vancouver, British Columbia, Canada Vancouver Golf Performance Full time

    Job DescriptionWe are seeking a highly skilled Head Golf Performance Coach to join our team at Vancouver Golf Performance. This is a full-time position that requires a strong background in golf instruction and a passion for helping athletes improve their game.About the Role:Design and implement comprehensive golf training programs for clients of all skill...


  • Vancouver, Canada Introba Full time

    WHERE PASSION + PURPOSE ALIGN We are the curious. Problem solvers. Driven to unlock the potential in every system. Across five countries are 1,100 engineers, designers, and consultants collaborating to elevate the human experience, create more resilient communities, and protect the health of the planet. We transform the built environment by creating dynamic...


  • Vancouver, British Columbia, Canada Central 1 Full time

    At Central 1, we are committed to excellence in our operations and strive to create a better work environment for our employees.Job OverviewThis role is part of our Efficiency and Effectiveness Program, where you will help identify and create solutions for process improvements that impact various departments across the organization.About the RoleWe are...

  • Manager, Improvement

    3 weeks ago


    Vancouver, Canada Teck Full time

    **Closing Date: Nov. 30th, 2024**: Teck is a leading Canadian resource company focused on responsibly providing the metals essential for global development and the energy transition while caring for the people, communities and land that we love. Teck's two regional business units, North America and Latin America, are responsible for Teck's assets through...


  • Vancouver, British Columbia, Canada Vancouver Golf Performance Full time

    We are seeking an experienced Golf Performance Director - Fitness Programs Specialist to join our team at Vancouver Golf Performance.Job DescriptionThe ideal candidate will have a Bachelor's degree and 3-4 years of experience in a related field. This is a permanent position with a competitive salary range of $60,000 - $80,000 per year, depending on...


  • Vancouver, Canada Central 1 Full time

    What we offer:Work-life flexibility Hybrid work environment One time allowance to set up your office for remote first employeesVariable annual incentive planGenerous annual vacation allotmentTop-notch flexible benefits plan including family building and gender affirmationRetirement Plan, matched contributions at 6%Access to a learning platform and...


  • Vancouver, Canada ERM Group Full time

    This is a full-time, permanent position. ERM is a leading global consultancy for social performance. In Canada, our Social Performance team includes more than 40 dedicated consultants working supporting a variety of sectors and clients through services related to social impact, human rights, stakeholder engagement, sociopolitical risk, and...

  • Building Performance

    2 weeks ago


    Vancouver, Canada Musqueam Full time

    Today, we are a strong, growing community of over 1,300 members. We live on a small portion of our traditional territory, known as the Musqueam Indian Reserve, located south of Marine Drive near the mouth of the Fraser River. The name Musqueam relates back to the River Plant, the name of the plant is məθkʷəy̓. There is a story that has been passed on...


  • Vancouver, Canada Rocky Mountaineer Full time

    **Purpose** The Continuous Improvement Specialist reports to the Senior Manager, Global Sales & Service Enablement. As a member of the Global Sales Operations team, we create and deliver sales and service enablement processes, systems, and tools to our Global Sales colleagues (consisting of the Outside Sales and Reservations teams) so that they can deliver...


  • Vancouver, Canada Rocky Mountainer Full time

    Purpose The Continuous Improvement Specialist reports to the Senior Manager, Global Sales & Service Enablement. As a member of the Global Sales Operations team, we create and deliver sales and service enablement processes, systems, and tools to our Global Sales colleagues (consisting of the Outside Sales and Reservations teams) so that they can deliver...


  • Vancouver, Canada ERM Full time

    ERM is seeking an experienced and motivated Consultant - Social Performance to join our Canada team. The successful candidate will take a supporting role on a range of social performance tasks including but not limited to Indigenous group and stakeholder engagement programs including engagement coordination, engagement data management and supporting...


  • Vancouver, Canada ERM Group Full time

    This role may involve short periods of travel as required based on project needs. This is a great opportunity for an early-to-mid-level professional looking to advance their career with a global leader in sustainability and social performance, and work with a high functioning team in Canada and across ERM’s other offices around the...


  • Vancouver, Canada PHSA Full time

    **Director, Program Improvement and Projects** BC Women’s Hospital & Health Centre Vancouver, BC The Executive Director, Mental Health & Substance Use Programs + Initiatives at BC Women’s Hospital is seeking a thoughtful and strategic leader for the role of Director, Provincial Initiatives. This servant leader role will support and oversee several...


  • Vancouver, Canada Tyler Technologies Full time

    The Implementation Consultant is a valuable member of the Enterprise Jury team and serves as a driving force behind the departments continued success. The Implementation Consultant operates as a knowledge leader in the industry and is responsible for delivering exceptional quality consulting, configuration, and training activities. Implementation...


  • Vancouver, British Columbia, Canada Central 1 Full time

    About Central 1:We are a forward-thinking organization committed to delivering exceptional results through innovative processes and technologies.Job Summary:This role is part of our Efficiency and Effectiveness Program, where you'll collaborate with senior consultants to design and implement process improvements that drive business success.Key...


  • Vancouver, British Columbia, Canada Cascadia Strategy Consulting Partners Full time

    We are seeking a strategic healthcare consultant to join our team at Cascadia Strategy Consulting Partners. As a key member of our growing healthcare practice, you will have the opportunity to work with public and private health organizations in BC delivering an array of solutions.About UsCascadia Strategy Consulting Partners is a consulting firm that brings...