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Process Improvement Consultant, 12 Month Term
1 month ago
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit
What we offer:
- Work-life flexibility
- Hybrid work environment
- One time allowance to set up your office for remote first employees
- Variable annual incentive plan
- Generous annual vacation allotment
- Top-notch flexible benefits plan including family building and gender affirmation
- Retirement Plan, matched contributions at 6%
- Access to a learning platform and educational assistance support
- Access to a virtual wellness platform
- Career development opportunities
- Wellness Flex Fund to support personal interest and activities
- Day off to volunteer in your community and other paid time off options
- Corporate discounts
Job Summary:
In this role, you'll be part of the Efficiency and Effectiveness Program, where you'll help identify and create solutions for process improvements that impact various departments across the organization.
What you'll be doing:
- Assist in analyzing existing business processes to identify inefficiencies, bottlenecks, and opportunities for improvement.
- Gather data through interviews, observations, and process mapping to assess performance metrics. Prepare reports and visual aids (e.g., flowcharts, graphs).
- Collaborate with senior consultants to propose and design process improvement initiatives that align with business goals and objectives.
- Support project teams in the implementation of improvement strategies, tracking project timelines, milestones, and deliverables.
- Promote a culture of continuous improvement by encouraging the use of Lean, Six Sigma, or other process improvement methodologies.
- Communicate effectively with various stakeholders to understand their challenges, gather feedback, and report on progress.
- Maintain detailed documentation of processes, project status, and outcomes to support knowledge sharing and replication of successful improvements.
- Assist in organizing and facilitating process improvement workshops and training sessions to ensure team buy-in and adherence to new processes.
What you'll have:
- Bachelor’s degree in business, Operations Management, Industrial Engineering, or a related field.
- 3+ years of experience in a process improvement, operations, or consulting role (internship or co-op experience may be considered).
- Strong analytical and problem-solving skills.
- IT Business Analysis
- Basic understanding of process improvement methodologies (Lean, Six Sigma, Kaizen).
- Proficient in Microsoft Office Suite (Excel, PowerPoint, Word, Visio).
- Ability to collect, analyze, and present data.
- Excellent verbal and written communication skills.
- Attention to detail and organizational skills.
- Ability to work well both independently and within a team.
- Proactive, eager to learn, adaptable, and collaborative
Salary: $84,600
LI-Hybrid
