Account Supervisor

4 weeks ago

Toronto, Canada Leo Burnett Full time

**Company Description**:
The Account Supervisor’s primary responsibility will be to manage and support day-to-day account operations on the retail business, creative asset management, and execution with the oversight of a senior lead, while establishing strong relationships with agency partners and clients at the appropriate level. They will also support the development of junior members on their team.
- Retail overview across all monthly programs (Broadcast, Digital, Social). Communicating timelines & booking client reviews
- Communicating with regional contact of AHO and timelines
- Direct support and handles resourcing of Producers across all retail campaigns
- Work closely with producers on all things Retail
- Sourcing studio contacts
- Support on BCR and estimate approvals

Reporting Relationships:
This position reports to the Group Account Director and VP, Group Account Director.

Responsabilities:

- Strategic and creative collaboration with internal teams including Creative, Planning and Production.
- Lead secondary elements of campaign deliverables independently with selective oversight of senior account lead.
- Brand/product knowledge champion (product features/pricing/ benefits/competitive advantage).
- Champion agency understanding of competitive landscape, competitive ad reviews, program assessments & marketplace trends, news and reports.
- Collaborate with Creative Team; ensure adherence to strategy and client/brand standards as well as feedback.
- Lead weekly retail status meetings (internally and with client).
- Develop and deliver tactical retail briefs based on Monthly programs and provide post reports.
- Creative production collaboration w/integration partners.
- Guide and oversee assigned project budgets.
- Provide input, consultation and cooperation with other agency and client partners.
- Support and facilitate the growth of junior team members, consistently leading by example.
- Work from home with monthly to weekly office and client visits are required

**Qualifications**:

- 3-5 years of agency account management experience.
- Ability to manage process and teams with selective involvement from senior account lead.
- Strong project management skills - ability to independently complete assigned tasks successfully and on-time as well as keep others on top of their assigned tasks and deliverables.
- Ability to manage and support multiple projects - multi-task, prioritize and adjust quickly to changing priorities.
- Strong communication skills, both verbal and written.
- Good interpersonal ability.
- Demonstrates initiative and is proactive.
- Organized with a keen attention to detail.
- Strong team mentality with the ability to function at high level in both lead and supports roles with various personalities.
- Creative, quick and conceptual thinker and problem solver.
- Ability to work well under pressure and with strict deadlines.

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