Associate Computer Applications Support

1 month ago

Montréal, Canada Bell Full time

Req Id: 415252

At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content - we advance how Canadians connect with each other and the world.

If you’re ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.

Bell’s Field Services team is proud to be the face of the Bell brand, performing the best installation and repair services and maintaining Bell’s network for our residential and business customers.

**Description**:
**Company name**: Bell Canada
**Job location address**: 600 Jean-Talon Street E., Montreal (QC)
**Job status**:Regular Full Time

**Name and description of the group**

SDG - Software Development Group

The GDI group is working with different operational group : the control center who manage the job load and the technicians working, the forecast who generate job estimates for the upcoming months, the technician scheduling group and the internal employee scheduling group.

**Tasks / Responsibilities**:

- Develop Web tools like scorecards, dashboards, Web forms and management systems
- Find solutions for improvement and optimization
- Validate results (availability and reliability)
- Development documentation and inform project leaders of the project’s progress
- Work closely with Business Analysts and Process Team in order to maintain the integrity of business rules
- Create technical documentation on coding or user guides
- Assist forecasters in delivering forecasts on time

**Essential skill sets and expertise**
- D.E.C. in computer science or equivalent
- Advance programming skills in: MS SQL server, C# or VB.NET, ASP.Net, Java, Angular
- French and English communication (3-3-3 verbal and written) since in the course of their duties, this person will be required to interact with French & English speaking stakeholders across Canada
- Must be an excellent listener, must rapidly understand the client’s needs in order to propose better solutions and therefore answer their needs
- Strong sense of details and precision
- Team player, dynamic and motivated
- Able to accept responsibilities, to rapidly take decisions and respect due dates
- Have a critical thinking about analysis and problem resolution
- Ability to work under pressure in order to meet short due dates
- Must be well organized, efficient in planning and managing priorities

**Preferred Qualifications**:

- Knowledge in operational group process would be an asset
- Knowledge of BI (Business Intelligence), ETL (Extract Transform Load)
- Knowledge of SAS programming and SAS tools
- Knowledge of Cloud GCP,AWS and Azure
- Knowledge of OLAP CUBE (Dimension, Cube, Fact table etc.)
- AJAX, Javascript, Jquery
- SQL Database management and Oracle

**Working condition**
- Occasional overtime depending on the business needs
- On GDI support schedule for weekend and holidays

EmployeeReferralProgram

Adequate knowledge of French is required for positions in Quebec.

**Additional Information**:
**Position Type**:Union
**Job Status**:Regular - Full Time
**Job Location**:Canada : Quebec : Montreal
**Work Arrangement**: Remote
**Application Deadline**:11/12/2023

Created: Canada, QC, Montreal

**Bell, one of **Canada's Top 100 Employers.

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