Customer Service Representative/cashier

6 months ago


SaintLaurent, Canada Majestic International Full time

Main functions include (but not limited to);
- Assisting Customers by recommending in-stock items based on customer needs.
- Resolving customer problems in a professional manner.
- Entering customer orders into (Momentis) ERP system.
- Fulfilling (Shopify) E-Com orders.
- Processing Direct ship orders and communicating with 3PL W/H
- Processing customer returns / Issuing credit notes as needed.
- Preparing and shipping (FedEx or DHL) Sample orders to customers.

Skills must include;
- Proficient in Momentis ERP System (or similar)
- Fully Bilingual
- Minimum of 3 years of customer service experience.

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Education**:

- DCS / DEC (preferred)

**Experience**:

- Customer service: 3 years (required)

Ability to Commute:

- Saint-Laurent, QC (required)

Work Location: In person



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