Customer Service Representative
4 days ago
Giant Tiger is a Canadian owned and operated retailer with a strong commitment to the community. As a customer-focused organization, we are looking for a dynamic individual to join our team as a Customer Service Representative - Cashier.
About the RoleWe offer a competitive salary of $25-$30 per hour, depending on experience. This is a full-time opportunity with a typical schedule consisting of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly.
Key Responsibilities- Provide exceptional customer service at the checkout counters, ensuring a high level of satisfaction and loyalty among customers.
- Accurately record customer transactions using electronic cash registers and mainline systems.
- Replenish merchandise around the checkout area to maintain an organized and visually appealing environment.
- Ensure health and safety policies and guidelines are followed at all times.
- Effective communication and interpersonal skills to build strong relationships with customers and colleagues.
- Attention to detail to ensure accurate transactions and efficient service delivery.
- Strong customer service skills to resolve issues and provide solutions.
- Ability to work independently and as part of a team to achieve sales targets and maintain store appearance.
- Medical / Dental / Vision Benefits
- Store Discount
- Profit Sharing
- Safety-first environment
The physical demands of this role include standing and/or walking for extended periods, bending, twisting, and squatting to perform tasks, and lifting up to 18 kg (40 lbs.) to move stock and equipment.
Working ConditionsThis role requires working in a fast-paced retail environment with frequent customer interactions, noise levels, and varying temperatures.
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