Customer Service Representative

4 days ago


SaintJérôme, Quebec, Canada Giant Tiger Full time
Job Description

Giant Tiger is a Canadian owned and operated retailer with a strong commitment to the community. As a customer-focused organization, we are looking for a dynamic individual to join our team as a Customer Service Representative - Cashier.

About the Role

We offer a competitive salary of $25-$30 per hour, depending on experience. This is a full-time opportunity with a typical schedule consisting of day shifts, two evenings per week, and alternating weekends with a schedule of 35-40 hours weekly.

Key Responsibilities
  • Provide exceptional customer service at the checkout counters, ensuring a high level of satisfaction and loyalty among customers.
  • Accurately record customer transactions using electronic cash registers and mainline systems.
  • Replenish merchandise around the checkout area to maintain an organized and visually appealing environment.
  • Ensure health and safety policies and guidelines are followed at all times.
Requirements
  • Effective communication and interpersonal skills to build strong relationships with customers and colleagues.
  • Attention to detail to ensure accurate transactions and efficient service delivery.
  • Strong customer service skills to resolve issues and provide solutions.
  • Ability to work independently and as part of a team to achieve sales targets and maintain store appearance.
Benefits
  • Medical / Dental / Vision Benefits
  • Store Discount
  • Profit Sharing
  • Safety-first environment
Physical Demands

The physical demands of this role include standing and/or walking for extended periods, bending, twisting, and squatting to perform tasks, and lifting up to 18 kg (40 lbs.) to move stock and equipment.

Working Conditions

This role requires working in a fast-paced retail environment with frequent customer interactions, noise levels, and varying temperatures.



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