Fraud Prevention Analyst

4 months ago

Vancouver, Canada Central 1 Credit Union Full time

Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit


What we offer:

- Work-life flexibility
- Hybrid work environment
- One time allowance to set up your office for remote first employees
- Variable annual incentive plan
- Generous annual vacation allotment
- Top-notch flexible benefits plan
- Retirement Plan, matched contributions at 6%
- Access to a learning platform and educational assistance support
- Career development opportunities
- Wellness Flex Fund to support personal interest and activities
- Day off to volunteer in your community and other paid time off options
- Corporate discounts

Job Summary:
As a Fraud Prevention Analyst, you'll coordinate analysis of debit card and online banking fraud data to respond effectively to new situations and trends. You'll manage data from various sources including Interac alerts and Suspicious Activity Reports, and facilitate information sharing between Central 1, Interac, and member credit unions to identify and prevent fraudulent activity.
- This role will be an overnight shift, three nights a week and shifts may fall on weekends or holidays*

11.67 hours per shift, 3-days per week

Schedule Example: (actual schedule may be different depending on business operations)

Thursday 6:20PM - 6:30AM (BC) or 9:20 pm to 9:30 am (ON)

Friday 6:20PM - 6:30AM (BC) or 9:20 pm to 9:30 am (ON)

Saturday 6:20PM - 6:30AM (BC) or 9:20 pm to 9:30 am (ON)

What you'll be doing:

- Perform analysis of transaction data from the PRM Fraud Detection System
- Responsible for identifying new ‘skim’ locations through Central 1 CPP Analytics Application with fraud data reported by credit unions and/or the PRM Fraud Detection System
- Send out PRM Fraud Alerts (FA)’s to credit unions and follow-up with the response to update PRM
- Provide assistance to the FAS group as to when to send PRM Fraud Alerts (FA)’s to credit unions
- Monitor fraud transaction trends and recommend modifications to the rules in PRM that would result in reduced loss prevention
- Issue Common Point of Purchase Alerts to credit unions throughout the country to advise of suspected or confirmed skimming incidents as reported by the Interac Association.
- Complete analysis of transaction data related to Common Point of Purchase Alerts (CPPs) and send Suspicious Activity Alerts (SAAs) to credit unions. Follow up with credit unions for response to alerts to ensure compliance with Interac requirements. Provide ongoing updates to active SAA investigations
- Issue Interac e-Transfer alerts and communicate to credit unions, Interac
- Issue Interac Online Payment alerts and communicate to credit unions and Interac
- Provide assistance to the credit union staff to ensure the most expedient methods of reporting suspected or confirmed skimming activities is followed
- Expert knowledge of PRM, the CPP system and Interac regulations
- Maintain database of authorized users and user passwords for the CPP system
- Maintain database of skimming information and update records as required. Review data to analyze fraudulent activity and to determine if Member Cards have been used at a suspected skimming location
- Respond to credit unions’ requests for assistance in resolving outstanding ‘orphan’ cards where a credit union has reported fraudulent activity and no common point of purchase has been determined
- Provide information to the law enforcement department and financial institutions regarding suspected and confirmed skimming locations
- Maintain reports of fraud alert volumes and locations to analyze trends and determine future requirements
- Research, revise and maintain educational materials for credit unions regarding the FAS system
- Provide technical support to the FAS group (on-call 24 hours/7 days a week)
- Act as the technical backup when the FAS, Manager Operations is not available

What you'll have:

- 2+ years post-secondary education in a related field
- 2+ years’ experience in accounting, finance, auditing, criminology, loss prevention, law, or fraud investigation, with some exposure to fraud prevention
- Experience with processor operations, card association rules and technology associated with payment systems is an asset
- Proficiency in computer skills and automated office systems is essential.
- Strong analytical and problem-solving skills are required
- Exceptional command of the English language and proven customer service skills are required.
- Able to work independently as well as part of a team
- High level of confidentiality is essential in this role
- Strong attention to detail and high degree of accuracy
- Able

  • Fraud Prevention Analyst, Overnight Shift

    4 months ago

    Vancouver, Canada Central 1 Credit Union Full time

    Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5...

  • Fraud Prevention Analyst, 6 Month Term

    4 months ago

    Vancouver, Canada Central 1 Credit Union Full time

    Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5...

  • Fraud Prevention Analyst 12 Month Term Overnight

    4 months ago

    Vancouver, Canada Central 1 Credit Union Full time

    Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5...

  • Fraud Investigation Analyst

    7 days ago

    Vancouver, Canada Best Buy Full time

    Fraud Investigation Analyst - E-Commerce Fraud (3-month contract) Are you forward-thinking and always looking to establish better systems and processes? As a fraud investigation analyst you’ll uphold and exceed customer service standards and have an eye for areas of improvement. You will be working with sensitive customer information and champion privacy...

  • Fraud Prevention Expert

    3 weeks ago

    Vancouver, British Columbia, Canada Brex Full time

    About the RoleBrex is seeking a highly skilled Risk Protection Specialist to join our Operations team. As a key member of our team, you will play a critical role in protecting our customers and their businesses from financial crimes and fraud.Key ResponsibilitiesDevelop and implement effective risk management strategies to prevent financial crimes and...

  • Fraud Prevention Expert

    3 weeks ago

    Vancouver, British Columbia, Canada Brex Full time

    About the RoleBrex is seeking a highly skilled Risk Protection Specialist to join our Operations team. As a key member of our team, you will play a critical role in protecting our customers and their businesses from financial crimes and fraud.Key ResponsibilitiesDevelop and implement effective risk management strategies to prevent financial crimes and...

  • WFH Bilingual Fraud Analyst/ Analyste De Fraude Bilingue

    4 months ago

    Vancouver, Canada NCRI Inc. Full time

    Qui sommes nous? NCRi est une collection nationale. Notre mission est de démontrer à chaque client estimé que nous pouvons liquider des placements, obtenir d'excellents résultats et fournir des rapports de situation en temps opportun, conformes aux attentes du client. NCRi a été créé dans un seul but : changer le modèle de fonctionnement des...

  • Fraud Prevention Specialist

    1 week ago

    Vancouver, British Columbia, Canada GeoComply Full time

    About GeoComplyWe're a leading provider of geolocation compliance solutions, trusted by global brands and regulators for over a decade. Our innovative technologies ensure regulatory compliance, combat online threats, and protect businesses from fraud.The RoleAs a Fraud Manager at GeoComply, you'll be at the forefront of emerging schemes, crafting innovative...

  • Fraud Prevention Specialist

    1 week ago

    Vancouver, British Columbia, Canada GeoComply Full time

    About GeoComplyWe're a leading provider of geolocation compliance solutions, trusted by global brands and regulators for over a decade. Our innovative technologies ensure regulatory compliance, combat online threats, and protect businesses from fraud.The RoleAs a Fraud Manager at GeoComply, you'll be at the forefront of emerging schemes, crafting innovative...

  • Analyste en Détection de Fraude Bilingue

    2 weeks ago

    Vancouver, British Columbia, Canada NCRI Inc. Full time

    Poste : Analyste en Détection de Fraude BilingueNCRi Inc. recherche un Analyste en Détection de Fraude Bilingue pour rejoindre son équipe de spécialistes en détection de fraude. Ce poste est basé à domicile et offre la possibilité de travailler en environnement dynamique et en évolution constante.ResponsabilitésFournir un service client...

  • Analyste en Détection de Fraude Bilingue

    2 weeks ago

    Vancouver, British Columbia, Canada NCRI Inc. Full time

    Poste : Analyste en Détection de Fraude BilingueNCRi Inc. recherche un Analyste en Détection de Fraude Bilingue pour rejoindre son équipe de spécialistes en détection de fraude. Ce poste est basé à domicile et offre la possibilité de travailler en environnement dynamique et en évolution constante.ResponsabilitésFournir un service client...

  • Analyste en détection de fraude bilingue

    5 days ago

    Vancouver, British Columbia, Canada NCRI Inc. Full time

    Description du posteNous sommes à la recherche d'un Analyste en détection de fraude bilingue pour rejoindre notre équipe de NCRI Inc. Vous serez responsable de détecter et d'analyser les activités suspectes de fraude, de collaborer avec les équipes de sécurité et de conformité pour mettre en œuvre des mesures de prévention et de réduction...

  • Analyste en détection de fraude bilingue

    6 days ago

    Vancouver, British Columbia, Canada NCRI Inc. Full time

    Description du posteNous sommes à la recherche d'un Analyste en détection de fraude bilingue pour rejoindre notre équipe de NCRI Inc. Vous serez responsable de détecter et d'analyser les activités suspectes de fraude, de collaborer avec les équipes de sécurité et de conformité pour mettre en œuvre des mesures de prévention et de réduction...

  • Analyste en détection de fraude bilingue

    2 days ago

    Vancouver, British Columbia, Canada NCRI Inc. Full time

    Job DescriptionNCRI Inc. est à la recherche d'un Analyste en détection de fraude bilingue pour rejoindre notre équipe de spécialistes en sécurité des transactions.ResponsabilitésFournir un service client professionnel et réactif aux commerçants et aux clients.Gérer les escalades et/ou les plaintes des clients ou des commerçants. Faire des appels...

  • Analyste en détection de fraude bilingue

    2 days ago

    Vancouver, British Columbia, Canada NCRI Inc. Full time

    Job DescriptionNCRI Inc. est à la recherche d'un Analyste en détection de fraude bilingue pour rejoindre notre équipe de spécialistes en sécurité des transactions.ResponsabilitésFournir un service client professionnel et réactif aux commerçants et aux clients.Gérer les escalades et/ou les plaintes des clients ou des commerçants. Faire des appels...

  • Fraud Investigation Specialist

    1 month ago

    Vancouver, British Columbia, Canada Intact Financial Full time $70,200 - $105,400

    Join Our Team as a Fraud Investigation Specialist At Intact Financial, our mission is to support individuals, businesses, and communities to thrive during both prosperous and challenging times. By becoming part of our team, you will engage with a dedicated group of professionals who share this vision. Why Work With Us? We believe in empowering our employees...

  • Fraud Analytics Manager

    4 months ago

    Vancouver, Canada DataVisor Full time

    DataVisor is the world’s leading AI-powered Fraud and Risk Platform that delivers the best overall detection coverage in the industry. With an open SaaS platform that supports easy consolidation and enrichment of any data, DataVisor's solution scales infinitely and enables organizations to act on fast-evolving fraud and money laundering activities in real...

  • Loss Prevention Officer

    4 months ago

    Vancouver, Canada ILPS Full time

    Responsibilities: - Conduct surveillance and monitor CCTV cameras to detect and prevent theft, fraud, and other criminal activities. - Patrol assigned areas to deter and detect suspicious behavior or unauthorized individuals. - Collaborate with law enforcement agencies when necessary, providing them with evidence or information related to criminal...

  • Loss Prevention Agent

    7 days ago

    Vancouver, British Columbia, Canada TJX Canada Full time

    Job DescriptionWe are seeking a highly skilled and motivated Loss Prevention Agent to join our team at TJX Canada. As a Loss Prevention Agent, you will play a critical role in protecting our stores and assets from theft and fraud.Key ResponsibilitiesActively support the store in maintaining a safe and secure environment.Detect and prevent people from...

  • Loss Prevention Agent

    7 days ago

    Vancouver, British Columbia, Canada TJX Canada Full time

    Job DescriptionWe are seeking a highly skilled and motivated Loss Prevention Agent to join our team at TJX Canada. As a Loss Prevention Agent, you will play a critical role in protecting our stores and assets from theft and fraud.Key ResponsibilitiesActively support the store in maintaining a safe and secure environment.Detect and prevent people from...