Bilingual French/english Fraud Prevention Analyst
2 months ago
Central 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5 million diverse customers in communities across Canada. For more information, visit
What we offer:
- Work-life flexibility
- Hybrid work environment
- One time allowance to set up your office for remote first employees
- Variable annual incentive plan
- Generous annual vacation allotment
- Top-notch flexible benefits plan including family building and gender affirmation
- Retirement Plan, matched contributions at 6%
- Access to a learning platform and educational assistance support
- Access to a virtual wellness platform
- Career development opportunities
- Wellness Flex Fund to support personal interest and activities
- Day off to volunteer in your community and other paid time off options
- Corporate discounts
Job Summary:
As the Fraud Prevention Analyst, you will be responsible for coordinating analysis of all sources of debit card and online banking fraud information received to achieve effective responses to new fraud situations and appropriate responses to fraud trends. The sources of data for debit card fraud include Interac Association alerts; Suspicious Activity Reports from credit unions and alerts from the PRM ® Fraud Detection System.
The position involves the sharing information regarding suspected and confirmed debit card fraud incidents between Central 1, Interac and member credit unions and assists in identifying fraudulent activity on credit union member accounts.
- *_ _This role will be overnight shift, three nights a week and shifts may fall on weekends or holidays*_
11.67 hours per shift, 3-days per week
Schedule Example: (actual schedule may be different depending on business operations)
Thursday 6:20PM - 6:30AM (BC) or 9:20 pm to 9:30 am (ON)
Friday 6:20PM - 6:30AM (BC) or 9:20 pm to 9:30 am (ON)
Saturday 6:20PM - 6:30AM (BC) or 9:20 pm to 9:30 am (ON)
What you'll be doing:
- Perform analysis of transaction data from the PRM Fraud Detection System
- Responsible for identifying new ‘skim’ locations through Central 1 CPP Analytics Application with fraud data reported by credit unions and/or the PRM Fraud Detection System
- Send out PRM Fraud Alerts (FA)’s to credit unions and follow-up with the response to update PRM
- Provide assistance to the FAS group as to when to send PRM Fraud Alerts (FA)’s to credit unions
- Monitor fraud transaction trends and recommend modifications to the rules in PRM that would result in reduced loss prevention
- Issue Common Point of Purchase Alerts to credit unions throughout the country to advise of suspected or confirmed skimming incidents as reported by the Interac Association.
- Complete analysis of transaction data related to Common Point of Purchase Alerts (CPPs) and send Suspicious Activity Alerts (SAAs) to credit unions. Follow up with credit unions for response to alerts to ensure compliance with Interac requirements. Provide ongoing updates to active SAA investigations
- Issue Interac e-Transfer alerts and communicate to credit unions, Interac
- Issue Interac Online Payment alerts and communicate to credit unions and Interac
- Provide assistance to the credit union staff to ensure the most expedient methods of reporting suspected or confirmed skimming activities is followed
- Expert knowledge of PRM, the CPP system and Interac regulations
- Maintain database of authorized users and user passwords for the CPP system
- Maintain database of skimming information and update records as required. Review data to analyze fraudulent activity and to determine if Member Cards have been used at a suspected skimming location
- Respond to credit unions’ requests for assistance in resolving outstanding ‘orphan’ cards where a credit union has reported fraudulent activity and no common point of purchase has been determined
- Provide information to the law enforcement department and financial institutions regarding suspected and confirmed skimming locations
- Maintain reports of fraud alert volumes and locations to analyze trends and determine future requirements
- Research, revise and maintain educational materials for credit unions regarding the FAS system
- Provide technical support to the FAS group (on-call 24 hours/7 days a week)
- Act as the technical backup when the FAS, Manager Operations is not available
What you'll have:
- 2+ years post-secondary education in a related field
- 2+ years’ experience in accounting, finance, auditing, criminology, loss prevention, law, or fraud investigation, with some exposure to fraud prevention
- Experience with processor operations, card association rules and technology associated with payment systems is an asset
- Proficiency in computer skil
-
Fraud Prevention Analyst
6 months ago
Vancouver, Canada Central 1 Credit Union Full timeCentral 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5...
-
Fraud Prevention Analyst, Overnight Shift
6 months ago
Vancouver, Canada Central 1 Credit Union Full timeCentral 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5...
-
Vancouver, Canada NCRI Inc. Full timeQui sommes nous? NCRi est une collection nationale. Notre mission est de démontrer à chaque client estimé que nous pouvons liquider des placements, obtenir d'excellents résultats et fournir des rapports de situation en temps opportun, conformes aux attentes du client. NCRi a été créé dans un seul but : changer le modèle de fonctionnement des...
-
Fraud Prevention Analyst, 6 Month Term
6 months ago
Vancouver, Canada Central 1 Credit Union Full timeCentral 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5...
-
Lead Fraud Prevention Specialist
4 weeks ago
Vancouver, British Columbia, Canada BDC Full timeAbout UsBDC is a leading financial institution in Canada, dedicated to supporting entrepreneurs and small businesses. We are committed to fostering a diverse, inclusive, and equitable environment where our employees can thrive.Job DescriptionThe Senior Investigator, Financial Crimes and Misconduct will be responsible for performing thorough investigations on...
-
Fraud Prevention Analyst 12 Month Term Overnight
7 months ago
Vancouver, Canada Central 1 Credit Union Full timeCentral 1 cooperatively empowers credit unions and other financial institutions to deliver banking choice to Canadians. Central 1 provides critical services at scale to enable a thriving credit union system. We do this by collaborating with our clients, developing strategies, products and services to support the financial well-being of their more than 5...
-
Fraud Investigation Analyst
3 months ago
Vancouver, Canada Best Buy Full timeFraud Investigation Analyst - E-Commerce Fraud (3-month contract) Are you forward-thinking and always looking to establish better systems and processes? As a fraud investigation analyst you’ll uphold and exceed customer service standards and have an eye for areas of improvement. You will be working with sensitive customer information and champion privacy...
-
Expert en Détection de Fraude Bilingue
4 weeks ago
Vancouver, British Columbia, Canada NCRI Inc. Full timeContrat de Détection de FraudeDescription du poste :L'entreprise NCRI Inc. recherche un expert en détection de fraude bilingue pour aider les clients dans leurs demandes liées à la fraude.En tant que membre de l'équipe des opérations de fraude, vous serez responsable de répondre ou de dépasser les attentes des clients en matière de qualité...
-
Executive Assistant
2 months ago
Vancouver, British Columbia, Canada EightSix Network Full timeJob Title: Executive Assistant - French and English BilingualAbout the Role:We are seeking a highly skilled and experienced Executive Assistant to provide confidential high-level administrative support to our President & CEO. The ideal candidate will be bilingual in French and English, with a strong background in calendar management, travel coordination, and...
-
Global Service Desk Analyst
6 months ago
Vancouver, Canada Long View Systems Full time**Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?** We are looking for a professional and eager **French Bilingual Global Service Desk Analyst** for our Integrated Global Services team located across the following locations **Calgary, Edmonton, Toronto, New Brunswick,...
-
Global Service Desk Analyst
6 months ago
Vancouver, Canada Long View Systems Full time**Are you passionate about end user experience and want to put your exceptional customer service skills to use in a company that values FUN?** We are looking for a professional and eager **French Bilingual Global Service Desk Overnight Analyst** for our Integrated Global Services team located across the following locations **Calgary, Edmonton, Toronto, or...
-
Loss Prevention Officer
6 months ago
Vancouver, Canada ILPS Full timeResponsibilities: - Conduct surveillance and monitor CCTV cameras to detect and prevent theft, fraud, and other criminal activities. - Patrol assigned areas to deter and detect suspicious behavior or unauthorized individuals. - Collaborate with law enforcement agencies when necessary, providing them with evidence or information related to criminal...
-
Uniform Loss Prevention
3 months ago
Vancouver, Canada KEVLAR SECURITY LTD Full timeJob Summary: **Responsibilities**: - Conduct surveillance to detect and apprehend individuals committing theft or fraud - Monitor CCTV systems to identify suspicious behavior - Collaborate with law enforcement when necessary - Implement loss prevention strategies to minimize financial losses - Perform regular audits to ensure compliance with security...
-
Anti-Fraud Strategist
4 weeks ago
Vancouver, British Columbia, Canada GeoComply Full timeAt GeoComply, we're at the forefront of geolocation, cybersecurity, and anti-fraud innovation. As a Fraud Manager, you'll decode emerging schemes, craft innovative tactics, and brief executive leadership on the latest threats.The RoleYou'll identify and communicate fraud trends and mitigation tactics, pilot analytics and new detection tools to business...
-
Product Owner Enterprise Fraud
4 weeks ago
Vancouver, Canada Definity Financial Corporation Full timeDefinity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace...
-
Bilingual French
2 weeks ago
Vancouver, Canada AXA Group Full timep>Senior Underwriter – Construction and EnergyToronto, ON | Vancouver, BC | Calgary, AB | Canada At AXA XL, we provide dedicated expertise to solve risk management challenges for our clients by delivering unique solutions, significant capacity, and diverse experience. We help to find solutions to our clients’ risk management challenges that further their...
-
Uniform Loss Prevention
1 month ago
Vancouver, Canada KEVLAR SECURITY LTD Full time**Job Title**: Loss Prevention Officer at Shoppers Drug Mart **Job Summary**: **Responsibilities**: - Conduct surveillance to detect and apprehend individuals committing theft or fraud - Monitor CCTV systems to identify suspicious behavior and respond accordingly - Collaborate with law enforcement when necessary for investigations or interventions -...
-
Market Account Manager
6 months ago
Vancouver, Canada Best Buy Full timeMarket Account Manager - Bilingual (French/English) - Best Buy Business Are you a self-motivated sales professional looking to connect business customers with the technology they need? As a market account manager, you will focus on business to business sales in their given territory. By engaging with companies of all sizes, this role is designed to provide...
-
Bilingual Credit Analyst
3 weeks ago
Vancouver, Canada TFG Financial Corporation Full time**Bilingual Credit Analyst (French/English) - 100% remote** **Your Talent, Your Terms | Results, Recognition and Rewards** TFG’s culture is results, recognition and rewards based, with a focus on achieving results in a high performing team environment. TFG Financial Corporation, as part of the Travelers Financial Group of Companies, is one of the...
-
Bilingual (French/english) Customer Service
6 months ago
Vancouver, Canada MCAP Full time**Bilingual (French/English) Customer Service Representative** **MCAP at a Glance** Joining MCAP means you will be a part of our diverse workforce of highly talented individuals who are recognized for their expertise and success! At MCAP, your professional expertise, commitment to teamwork and passion for service excellence are recognized and rewarded with...