Field Operations Manager
3 months ago
**Integrated Solutions** is a proud Xplore Internet, Shaw Direct and Rogers Cable dealer with locations in Ontario, Alberta, and Saskatchewan and is one of Canada's leading authorized dealers. We provide complete sales and installation services for residential and commercial customers in select markets throughout Canada.
**Job Summary**
Integrated Solutions offers a positive and collaborative work culture which is very important to us.
Currently, we are seeking an Installation Manager to join us as we grow and help liaison with our strong team of Xplore, Rogers & Shaw Direct technicians.
**Duties and Responsibilities**
- Recruit and hire workers and carry out related staffing actions.
- Look through daily reports to ensure that installation standards are being maintained.
- Perform onsite and remote quality job audits as required.
- Answer questions that field technicians have and action with the correct departments.
- Develop Training systems and standards.
- Estimate costs and materials for commercial jobs.
- Write Technical documents.
**What you offer**
- Minimum of 3 years experience in related industries (Cable, security, wireless & satellite installations).
- Supervisor or Management level experience.
- Strong computer skills.
- Proficient in the use of MS Excel, Word, Outlook is required.
- Ability to work independently or as a team.
**Other Key Skills & Knowledge**
- Excellent technical knowledge and ability, analytical and problem-solving skills.
- Strong customer service skills.
- You have a desire to constantly learn new technologies.
- You must be physically capable and be able to lift 45lbs.
**What we offer**:
- Ongoing support for immediate questions
- Contribute to a positive work environment, which includes occasional spirit days, and Employee engagement
- Free Parking
- Eligibility for Benefits after 3 months, which includes Medical, Dental and Vision Care.
**Integrated Solutions is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person's race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status**
HP1
**Job Types**: Full-time, Permanent
Pay: $58,191.00-$71,122.00 per year
Additional pay:
- Bonus pay
- Overtime pay
**Benefits**:
- Casual dress
- Dental care
- Extended health care
- On-site parking
- Paid time off
Flexible language requirement:
- French not required
Schedule:
- Monday to Friday
- On call
**Experience**:
- Telecommunication: 3 years (required)
Work Location: In person
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