Client Advisor, Tiffany Contact Centre, Montréal

6 months ago

Montréal, Canada Tiffany & Co. Full time

**Overview**:
We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery.

Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment to corporate sustainability. We are proud to be a part of an organization that cherishes its rich heritage, while embracing relentless change for the better.

At Tiffany, we uphold the highest standards and live our values in our day-to-day work. Together, we carry on a legacy that transcends time, inspiring others with our remarkable blend of innovation and service excellence.

Based at Tiffany Ritz-Carlton store, the **Client Advisor, Contact Center **holds the critical position of embodying the Tiffany brand in each and every client interaction. The Contact Centre Client Advisor is responsible for delivering luxury best-in-class client experience across multiple contact channels by listening to each client’s personal needs and addressing them through elevated and authentic communication. They are excellent communicators and brand ambassadors whose passion for Tiffany is conveyed in every conversation and lays the foundation for building long-term client loyalty. They will be responsible for achieving and exceeding client service goals and commercial sales targets.

**As a Tiffany Client Advisor, Contact Centre you will**:

- Consistently deliver luxury outstanding service to resolve client issues effectively and with empathy
- Escalate issues diligently to ensure prompt and client-centric resolution
- Initiate proactive, elevated, and relevant product recommendations for the client
- Demonstrate and share with clients brand awareness, storytelling, and product knowledge to drive conversion and satisfaction
- Get to know the clients and make a personal connection, collect relevant information that will support longer-term relationship building
- Ensure compliance with all policies and processes at all time
- Communicate with passion and authenticity, use elevated verbal and written language
- Meet and exceed client, service, and commercial goals

**Qualifications**
- Experience in luxury client service (retail, travel, hospitality) and a client-centric mindset
- Excellent verbal and writing communication skills in French & English, high energy, and passion
- Strong computer experience working on multiple software platforms
- Flexibility to work varied schedule, including days, nights, weekends, and holidays
- Must have authorization to work in Canada
- Proficiency with Salesforce is a strong asset

  • Client Advisor, Full-time, Montréal Ritz

    5 months ago

    Montréal, Canada Tiffany & Co. Full time

    **Overview**: We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity. For us, it is a dream to be associated with a company...

  • Client Advisor, Full-time

    2 days ago

    Montréal, QC, Canada Tiffany & Co. Full time

    **Position**: **Overview**: We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. We expect all employees to Live our brand ethics of optimism, love, inclusivity, and creativity. For us, it is a dream to be associated...

  • Soutien Aux Ventes Saisonnières

    2 months ago

    Montréal, QC, Canada Tiffany & Co. Full time

    Tiffany & Co. **Les membres saisonniers **de l'équipe occupent la position critique d'incarner la marque Tiffany dans chaque interaction client pendant la saison des fêtes. Les membres saisonniers de notre équipe sont d'excellents communicateurs et des ambassadeurs de marque positifs, aidant à transmettre des expériences mémorables à nos clients. Leur...

  • Client Advisor, Full-time, Ogilvy

    2 days ago

    Montréal, QC, Canada Tiffany & Co. Full time

    **Position**: **Overview**: We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and...

  • Store Director, Montréal, Royalmount

    5 months ago

    Montréal, Canada Tiffany & Co. Full time

    **Overview** We expect our employees to deliver the Tiffany Experience to each client and Tiffany is committed to creating an organization that recognizes and rewards excellence in service of this promise. For us, it is a dream to be associated with a company that is forever aligned with exquisite craftsmanship, timeless design, and a dedicated commitment...

  • Operations Professional, Full-time, Montreal Ritz

    7 months ago

    Montréal, Canada Tiffany & Co. Full time

    **PURPOSE OF THE ROLE**: The Operations Professional is the heart of the back of house operations in a Tiffany store. The Operations Professional has strong communication and problem-solving skills and works effectively with client advisors, management, corporate partners, and clients to drive store sales and profitability. **As a Tiffany Operations...

  • Operations Coordinator, Full-time, Montréal Ogilvy

    3 months ago

    Montréal, QC, Canada Tiffany & Co. Full time

    **Overview** We believe in the power of delivering the Tiffany Experience to each and every client, where every interaction is an opportunity to make a lasting impression through connection and discovery. Being a part of Tiffany & Co. means being part of a collective vision aligning extraordinary jewels, exceptional craftsmanship, and unwavering commitment...

  • Loss Prevention Supervisor

    5 months ago

    Montréal, Canada Tiffany & Co. Full time

    **Overview**: Tiffany & Cothe name instills images of Beauty, Romance and the iconic Blue Box. It is a Symbol of Excellence. For 175 years, Tiffany has created a legacy of exquisite designs and romantic ideals. Tiffany & Co.'s rich heritage of celebrated artists, historic milestones and magnificent jewelry creates the foundation from which our employees...

  • Team Manager

    6 months ago

    Montréal, Canada Tiffany & Co. Full time

    **Overview** The Team Manager will support the Director in leading, developing and supporting the sales, operations and security team members to meet and/or exceed commercial target and elevate the Tiffany store experience. You will assume oversight for the store when the Director is not present. You will be dynamic, attentive and an inspiring leader who...

  • Seasonal Sales Support- Ogilvy

    3 months ago

    Montréal, QC, Canada Tiffany & Co. Full time

    Tiffany & Co. **Seasonal Team Members **hold the critical position of embodying the Tiffany brand in each and every Client interaction during the holiday season. Our seasonal Team Members are excellent communicators and positive brand ambassadors, helping to convey memorable experiences for our Client s. Their passion for Tiffany is conveyed in every Client...

  • Seasonal Sales Support- Ogilvy

    3 months ago

    Montréal, QC, Canada Tiffany & Co. Full time

    Tiffany & Co. **Les membres saisonniers **de l'équipe occupent la position critique d'incarner la marque Tiffany dans chaque interaction client pendant la saison des fêtes. Les membres saisonniers de notre équipe sont d'excellents communicateurs et des ambassadeurs de marque positifs, aidant à transmettre des expériences mémorables pour nos clients....

  • Ambassadeur(Drice) Du Centre-ville

    5 months ago

    Montréal, Canada Montréal Centre-Ville Full time

    **OFFRE D’EMPLOI** Agent(e) de sécurité - Ambassadeur(rice) du centre-ville **TITRE D’EMPLOI **:Agent(e) de sécurité - Ambassadeur(rice) du centre-ville **TYPE D’EMPLOI **:Temps plein **40 heures **par semaine / Temps partiel / Horaire variable du lundi au dimanche Début de mission : Dès que possible. **ADRESSE **:1176 rue Sherbrooke O,...

  • Commerical Analyst, Client Contact Centre

    5 months ago

    Montréal, Canada Business Development Bank of Canada Full time

    We are banking at another level. Choosing BDC as your employer means working in a healthy, inclusive, and skilled workplace that puts forward the best conditions to bring together unique teams where employees are empowered to act. It also means being at the centre of ambitious economic and financial projects to see further and to do things differently, to...

  • Bilingual Client Services Representative

    3 months ago

    Montréal, QC, Canada Pure Strategic Marketing Full time

    **Client Service and Support Representative** We are seeking responsible and motivated team players to join our client services department. We have 2 roles that we are currently hiring for, Processing Agent and Customer Service Agent. For both roles we provide extensive training for the first 3 weeks on the job to get you settled. **How you’ll Make an...

  • Technicien en travail social

    4 weeks ago

    Montréal, Canada Centre de services scolaire de Montréal Full time

    Centre de services scolaire de Montréal : technicien en travail socialRôle et responsabilitésLe technicien en travail social est chargé d'aider les élèves et les parents à résoudre des problèmes tels que l'absentéisme, les troubles de comportement et les problèmes familiaux. Il agit comme médiateur entre les divers intervenants de l'école ou du...

  • Conseillere service client

    1 month ago

    Montréal, QC, Canada MINI Montréal Centre Full time

    Avec plus de 50 ans d’histoire, BMW / MINI Montréal Centre fait partie des plus grands joueurs dans le domaine de l'automobile. Avec des milliers de voitures vendues et de clients servis par an, notre mission est de toujours offrir une expérience unique à nos clients et d’être une référence dans l’industrie en termes de service à la clientèle...

  • Agent, Centre Contact Client

    5 months ago

    Montréal, Canada Corpiq Full time

    **Description du poste** **Principales responsabilités** Relevant du coordonnateur, l'Agent(e), Centre de contact client assumera les fonctions suivantes: - Effectuer de la saisie de données, des enquêtes de prélocation incluant des enquêtes de crédit, les références d'emploi, références locatives, plumitifs civils, criminels et de Régie du...

  • Secrétaire Juridique

    5 months ago

    Montréal, Canada Centre communautaire juridique de Montréal Full time

    Vous êtes passionné(e) par le service à la clientèle? On vous reconnaît pour votre esprit d’équipe et votre sens de l’organisation? Vous êtes diplômé(e) en secrétariat ou détenez une expérience en secrétariat juridique? Le Centre communautaire juridique de Montréal/Laval (aussi nommé l’Aide juridique Montréal/Laval) a pour mission...

  • Réceptionniste - Service à La Clientèle

    5 months ago

    Montréal, Canada BMW Montréal Centre Full time

    Qui est BMW / MINI Montréal Centre ? Avec plus de 50 ans d'histoire, BMW / MINI Montréal Centre fait partie des plus grands joueurs dans le domaine automobile. Avec des milliers de voitures vendues et de clients servis par an, notre mission est de toujours offrir une expérience unique à nos clients et d'être une référence dans l'industrie en termes...

  • Ergothérapeute - Crdited de Montréal

    5 months ago

    Montréal, Canada CIUSSS Centre-Sud-de-l'Ile-de-Montréal Full time

    Bâtir une carrière. S'épanouir. Changer des vies... Ça commence ici. Mission Nous croyons en la valeur inestimable de chacun et chacune d'entre nous. Nous savons qu'ensemble, nous pouvons tous et toutes changer les choses. Le Centre intégré universitaire de santé et de services sociaux (CIUSSS) du Centre-Sud-de-l'Île-de-Montréal est l'un des plus...