Seasonal Sales Support- Ogilvy

4 months ago


Montréal QC, Canada Tiffany & Co. Full time

Tiffany & Co. **Les membres saisonniers **de l'équipe occupent la position critique d'incarner la marque Tiffany dans chaque interaction client pendant la saison des fêtes. Les membres saisonniers de notre équipe sont d'excellents communicateurs et des ambassadeurs de marque positifs, aidant à transmettre des expériences mémorables pour nos clients. Leur passion pour Tiffany est véhiculée dans chaque interaction client. Nous vous invitons à faire partie de la prochaine génération de bijoutiers de luxe où nous créons une beauté légendaire avec liberté, esprit et joie.

**En tant que membre saisonnier de l'équipe, vous devrez**:

- Soyez un ambassadeur de la marque efficace, en veillant à ce que les clients soient chaleureusement accueillis, aidés en conséquence et aient une expérience mémorable à la mesure de la marque Tiffany.
- Améliorez l'expérience client avec l'hospitalité et les commodités du magasin pour créer des expériences personnalisées dans le but d'avoir un impact positif sur les ventes et le service.
- Aider à la station de gravure, le cas échéant.
- Liste d'attente du plancher de plomb avec précision, s'il y a lieu.
- Assurez-vous que la zone d'accueil est entièrement approvisionnée, ordonnée et propre.
- Communiquer avec la direction tout problème de service potentiel avec les clients en attente.
- Aider l'équipe de vente avec la boxe et l'emballage des articles, le réapprovisionnement des fournitures de point de vente et de cadeaux, en gardant toutes les stations de point de vente et les zones de surface de vente propres et organisées et en exécutant toutes les fonctions de point de vente après la décision d'achat d'un client est finalisée.
- Aider l'équipe des opérations avec les politiques et procédures opérationnelles et le service après-vente pour s'assurer que les opérations du magasin fonctionnent de manière optimale.
- Aider à l'inventaire et aux projets spéciaux au besoin.

EXPÉRIENCE requise:

- Capacité de travailler des heures d'ouverture non traditionnelles, y compris les nuits, les week-ends et les jours fériés.
- Expérience antérieure de vente au détail ou de luxe ou liée au client (c.à-d. accueil, etc.).
- De solides compétences en communication, tant verbale qu'écrite, des compétences en service à la clientèle et la capacité d'établir des priorités tout en équilibrant plusieurs tâches sont nécessaires.
- Capacité de travailler avec une clientèle diversifiée.
- Capacité de travailler dans un environnement en évolution rapide.Autorisation de travailler au Canada



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