Application Training Specialist

3 months ago

Montréal, Canada Intelerad Full time

Company Description

Over the last 20 years, Intelerad has grown into a leader of the medical imaging software industry. We take pride in being a world-class healthcare solutions company with more than 400 employees and over 1000 customer sites. Today, our distributed solutions play a vital role in the delivery of healthcare across 11 time zones, 3 continents, and counting.

We offer a work environment that encourages teamwork, and promotes well-being, autonomy, and creativity in our brand new offices located Downtown Montreal.

We are ‘Making a difference in Healthcare’, and we care about our clients and their patients. Join us as an Application Training Specialist (ATS) and be a part of an exceptional team.

**Job Description**:
Your purpose is
- To frequently travel to our clients’ hospitals/clinics in the countries where our products are sold as a visible representative of Intelerad and ensure a successful go-live with our system;
- Ensure that our users become proficient with our products by providing software product training to our clinical client base (e.g.: radiologists, physicians, technologists, administrators, managers) and to new/veteran internal staff as needed. Some training may be delivered remotely via webinars or live remote sessions;
- Contribute expertise to develop, maintain, and improve product and training materials, as assigned;
- Develop materials and lead classroom training sessions for our cyclical in-house PACS Administration Course. Assist with setup and configuration of workstations, software, and PACS servers;
- Demonstrate products to potential customers alone or in conjunction with a Sales representative (travel may be required);
- Act as escalation resource to our internal Support team;
- Participate in any project deemed necessary by the organization.

**Qualifications**:
Your DNA
- You like to travel and have travel availability (Valid passport, or the ability to obtain one, and a Valid driver’s licence);Travel up to 75% of the time
- You have prior training experience, are a great facilitator, and have experience developing and using training guides and classroom support materials, user documentation, and so on;
- Experience with medical imaging equipment (e.g.: modalities, film printers/digitizers, high-resolution medical monitors, etc.) with previous PACS or RIS work experience is an asset;
- A Degree in computer science or IT-related experience helps with Linux operating system(s) navigation, viewing/editing files, networking, hardware and software, etc.;
- Good experience with Windows environment (2-3 years);
- Ability to communicate professionally in English (spoken and written);
- Ability to communicate professionally in French (spoken and written) is an asset;
- You are an autonomous, energetic self-starter that keeps current with the business and evolving technology.

Additional Information

You will be required to take an assessment upon applying
- Competitive salaries
- Corporate bonus program
- Employee recognition program
- Employee referral program
- Flexible hours
- Comprehensive insurance plan
- Training & skills upgrading
- Social events
- Dynamic culture

Intelerad is committed to ensuring equal employment opportunity for qualified individuals with disabilities. Intelerad uses the Americans with Disabilities Act (“ADA”)as a standard for global recruiting and hiring purposes. This prohibits discrimination against qualified individuals with disabilities. The ADA defines “disability” as a physical or mental impairment that substantially limits one or more of the major life activities of an individual, a record of such impairment, or being regarded as having such an impairment.

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