Online Applications Specialist
4 weeks ago
**Job Description**:
As an Online Applications Specialist, you’ll provide support service to internal and external partners.
**What you’ll do**
- Investigate, identify, document problems and their root cause + propose collective actions.
- Ensure online environment growth capacity.
- Handle escalations from level 2 support.
**Qualifications**:
**What you bring**
- Experience in IT, operating online systems, or providing customer-facing technical support (or other relevant experience)
- An understanding of fundamental online environment concepts and configuration management principles
- A degree in Information Technology (or related training)
- Good communication skills + a customer service-oriented mindset
- Solid analysis and problem-solving capabilities
- An ability to make complex information accessible
**What to send our way**
- Your CV, highlighting your background and skills
Additional Information
**About us**
Creating the unknown since 1997. At Ubisoft Montreal, we’re united by a common goal: to enrich players’ lives with original and memorable gaming experiences. We develop iconic franchises that engage millions around the world, like Assassin’s Creed, Far Cry, For Honor, Rainbow Six, Watch Dogs - and, well, we can’t disclose all our secrets just yet.
Our biggest strength is - and always will be - our people: the immensely talented team members surrounding, supporting, and producing the high-quality games that have made our studio what it is today.
When you join Ubi MTL, you’ll discover a workplace that sparks inspiration and connection: an environment with a variety of voices, identities, backgrounds, experiences, and perspectives. We offer a collaborative space that provides career advancement, a host of learning opportunities, and meaningful benefits centred on well-being.
Here, our shared desire to dream big, take risks, and constantly improve contributes to the innovation and boundary-pushing that ultimately leads to our collective success.
**At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.
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