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Clinic Manager

1 month ago

Toronto, Canada options weightloss clinic Full time

**Responsibilities**:

- **Operational Leadership**: Lead, manage, and motivate a team of clinic staff, including cosmetic practitioners, nurses, receptionists, and administrative personnel.
- **Quality Assurance**: Maintain and uphold the clinic's reputation for providing top-tier cosmetic services by ensuring consistent quality, safety, and hygiene standards are met.
- **Customer Experience**: Foster a customer-centric environment by ensuring all clients receive exceptional care, personalized attention, and a positive overall experience.
- **Staff Management**: Recruit, train, and supervise clinic staff, fostering a culture of teamwork, professional growth, and excellence.
- **Scheduling and Resource Management**: Efficiently manage appointment scheduling, staff schedules, and resource allocation to maximize clinic productivity and optimize patient flow.
- **Inventory Control**: Monitor and manage inventory levels of cosmetic products, supplies, and equipment, ensuring adequate stock while minimizing waste.
- **Financial Management**: Collaborate with the finance department to create and manage budgets, track clinic financial performance, and identify opportunities for cost optimization and revenue growth.
- **Compliance and Regulations**: Stay updated on industry regulations, certifications, and best practices, ensuring the clinic operates in full compliance with all relevant laws and guidelines.
- **Marketing and Promotion**: Collaborate with the marketing team to develop and execute promotional strategies, events, and campaigns to attract new clients and retain existing ones.
- **Problem Solving**: Address and resolve any operational, customer service, or staff-related issues that may arise in a timely and effective manner.
- **Continuous Improvement**: Identify areas for process improvement and implement initiatives to enhance operational efficiency and customer satisfaction.

Qualifications:

- Bachelor's degree in Business Administration, Healthcare Management, or a related field (Master's degree preferred).
- Proven experience (5+ years) in a managerial role within the cosmetic or healthcare industry.
- Strong knowledge of cosmetic treatments, procedures, and industry trends.
- Excellent leadership, communication, and interpersonal skills.
- Exceptional organizational and multitasking abilities.
- Proficiency in using clinic management software and Microsoft Office Suite.
- Understanding of regulatory requirements and compliance in the cosmetic industry.
- Business acumen and ability to manage budgets and financial performance.
- Customer-focused mindset with a commitment to providing outstanding service.
- Problem-solving skills and the ability to make sound decisions under pressure.

**Job Type**: Part-time

**Salary**: From $16.50 per hour

Flexible Language Requirement:

- French not required

Ability to commute/relocate:

- Toronto, ON M4W 2J2: reliably commute or plan to relocate before starting work (required)

**Experience**:

- Management: 5 years (required)

Work Location: In person