Front Desk Agent

3 months ago

Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

Durée de l'emploi: Permanent
- Langue de travail: Anglais
- Heures de travail: 35 hours per week
- Education:

- Expérience:
**Education**:

- No degree, certificate or diploma
**Work setting**:

- Hotel, motel, resort
**Tasks**:

- Register arriving guests and assign rooms
- Process group arrivals and departures
- Take, cancel and change room reservations
- Provide information on hotel facilities and services
- Provide general information about points of interest in the area
- Process guests' departures, calculate charges and receive payments
- Maintain an inventory of vacancies, reservations and room assignments
- Follow emergency and safety procedures
- Clerical duties (i.e. faxing, filing, photocopying)
- Answer telephone and relay telephone calls and messages
- Assist clients/guests with special needs
- Contact customers to deliver requested wakeup calls
- Provide customer service
**Work conditions and physical capabilities**:

- Attention to detail
- Fast-paced environment
- Work under pressure
**Personal suitability**:

- Client focus
- Dependability
- Organized
- Reliability
- Team player
**Experience**:

- Will train
**Support for persons with disabilities**:

- Offers mentorship, coaching and/or networking opportunities for persons with disabilities
- Provides awareness training to employees to create a welcoming work environment for persons with disabilities
- Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
**Support for newcomers and refugees**:

- Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.)
- Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.)
- Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.)
- Supports newcomers and/or refugees with foreign credential recognition
- Offers mentorship programs that pair newcomers and/or refugees with experienced employees
- Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees
**Support for youths**:

- Offers on-the-job training tailored to youth
- Offers mentorship, coaching and/or networking opportunities for youth
- Provides awareness training to employees to create a welcoming work environment for youth
**Support for Veterans**:

- Offers mentorship, coaching and/or networking opportunities for Veterans
- Provides awareness training to employees to create a welcoming work environment for Veterans
- Assists with immediate transition needs of Veterans (for example: relocation, housing, etc.)
- Offers flexible onboarding options to allow Veterans to gradually adapt to the civilian workplace (for example: gradually increasing hours and responsibilities, etc.)
**Support for Indigenous people**:

- Offers mentorship, coaching and/or networking opportunities for Indigenous workers
- Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers
**Support for mature workers**:

- Applies hiring policies that discourage age discrimination
- Provides staff with awareness training to create a welcoming work environment for mature workers
- Offers phased retirement options that allow mature workers to gradually reduce their workload (for example: flexible or reduced work hours, part time employment, project-based or seasonal work, etc.)
- Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities)
**Supports for visible minorities**:

- Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.)
- Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities

  • Front Desk Agent

    1 month ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key...

  • Front Desk Agent

    1 month ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key...

  • Front Desk Representative

    1 month ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key...

  • Front Desk Representative

    1 month ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and organized front desk area.Key...

  • Front Desk Representative

    1 month ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and welcoming front desk area.Key...

  • Front Desk Representative

    1 month ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly organized and customer-focused Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South.Job Summary:The Front Desk Agent will be responsible for providing exceptional customer service to our guests, handling room reservations, and maintaining a clean and welcoming front desk area.Key...

  • Front Desk Representative

    2 months ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and organized Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Job Summary:The Front Desk Agent will be responsible for...

  • Front Desk Representative

    2 months ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and organized Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service.Job Summary:The Front Desk Agent will be responsible for...

  • General Front Desk Agent

    2 days ago

    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: General Front Desk AgentAbout the Role:We are seeking a detail-oriented General Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our front desk team, you will be responsible for providing exceptional guest service, managing reservations, and ensuring a seamless stay for our...

  • Front Desk Representative

    3 weeks ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Key...

  • Front Desk Representative

    4 weeks ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and organized Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our...

  • Front Desk Representative

    4 weeks ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and organized Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our...

  • Front Desk Associate

    2 weeks ago

    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentJob Summary: We are seeking a Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room reservations, and ensuring a smooth check-in and check-out process.Responsibilities:Register arriving...

  • Front Desk Agent

    3 weeks ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, handling room assignments, and ensuring a smooth check-in and check-out process.Key...

  • Front Desk Representative

    3 weeks ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a friendly and efficient Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable stay.Key Responsibilities:Register arriving guests and...

  • Front Desk Representative

    2 weeks ago

    Woodstock, Canada Holiday Inn Express & Suites Woodstock South Full time

    Looking for a dynamic and fast-paced role at our Holiday Inn Express & Suites Woodstock South? We're seeking a skilled and organized Front Desk Agent to join our team!This permanent position offers a competitive 35-hour workweek and the opportunity to develop your skills in a hotel environment.As a Front Desk Agent, you will be responsible for registering...

  • Front Desk Representative

    2 months ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and organized Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our...

  • Front Desk Representative

    1 month ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and organized Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our...

  • Front Desk Representative

    1 month ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and organized Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our...

  • Front Desk Representative

    2 months ago

    Woodstock, Ontario, Canada Holiday Inn Express & Suites Woodstock South Full time

    Job Title: Front Desk AgentWe are seeking a highly motivated and organized Front Desk Agent to join our team at Holiday Inn Express & Suites Woodstock South. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service and ensuring a smooth and enjoyable stay for our...