Membership Programme Assistant
2 weeks ago
**Summary**
**Main Responsibilities include but are not limited to**
- Membership Management_
- Respond to membership inquiries by coordinating with the team
- Conduct new member onboarding process with the team
- Conduct membership maintenance (updates, survey, reporting, invoicing and collections)
- Participate in meetings with potential members and current members
- Administrative Support_
- Take meeting notes
- Other administrative support tasks as required
- CRM Maintenance_
- Input of member information into CRM
- Update or make changes to existing database as required
- Mailing List Maintenance_
- Ensure the GDPR policies are adhered when dealing with contact information
- Updating subscription requests and maintaining database
- Website Maintenance_
- Basic maintenance of website
**Desired Abilities**
- Entrepreneurial attitude with an ability to work in a fast-paced, virtual, global work environment
- Previous experience in an administrative role (1 year)
- Results-oriented and strong attention to detail
- Strong customer service skills
- Strong verbal and written communication skills
- Ability to work well under pressure and consistently meet deadlines
- Ability to work with mínimal supervision
- Ability to problem solve effectively and handle multiple tasks
- Strict adherence to confidentiality and handling of personal information
- Experience in supporting projects
- Fluency in French or Spanish (an asset)
- Strong Microsoft Office Suite / Google Suite skills
- Familiarity with Wordpress, Mailchimp
- Use of Canva, Adobe Illustrator or Adobe Photoshop are an asset
**Salary and location**
- Salary will be commensurate with experience.
- Location for this position is hybrid - remote and downtown Toronto office.
- This position reports to the IETA Membership Director
**Deadline**
Send a cover letter and CV by 28 February 2023
**About IETA**
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