Bilingual Logistics Supervisor

2 weeks ago

Montréal, Canada Numeris Full time

Numeris est la source la plus fiable et reconnue en matière de données d’auditoire et comportementales des consommateurs au Canada. En plus d’être une autorité en termes d’intelligence d’affaires auprès des diffuseurs, annonceurs et agences de publicité, depuis plus de 75 ans, Numeris se distingue en étant la référence en intelligence d’auditoire.

Nous avons des gens formidables qui font un travail exceptionnel. Nous instaurons avec fierté un environnement propice à la formation continue et aux possibilités d’avancement professionnel. Nos équipes, axées sur la collaboration et la curiosité, se dévouent à offrir une expérience de qualité. Nous adorons ce que nous faisons, aimons travailler ensemble, et appuyons des initiatives pour contribuer à la communauté. Nous sommes à la recherche de talents pour nous aider à façonner l’avenir de Numeris tout en ayant du plaisir.

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Numeris is Canada’s most trusted and authoritative source for broadcast measurement and consumer behaviour data. As well, the industry leading intelligence provider to broadcasters, advertisers, and agencies. We have been recognized for over 75 years as providing the gold standard in audience intelligence.

We have great people who do exceptional work. We take pride in building an environment of continuous learning and career advancement opportunities. Our teams are collaborative, curious, and dedicated to creating quality experiences. We love what we do, enjoy each other’s company, and support initiatives to give back to our communities. We are looking for people to help us shape the future of Numeris, and have a lot of fun along the way.

The Bilingual Logistics Supervisor is responsible for supervising the daily work of the Logistics Specialists locatedonsite and providing coaching, training and technical guidance for the team. The supervisor will also be responsible forfinancial management, inventory control, and ensuring health and safety standards. The Logistics Supervisor may also perform the duties of a Logistics Specialist role when required, which may include configuring PPM meter equipment, liaising with vendors and internal Panel Administrators, and managing inventory levels.

Le superviseur bilingue de la logistique est chargé de superviser le travail quotidien des spécialistes de la logistique situés sur place, dans nos bureaux de Montréal, et d’offrir de l’encadrement, de la formation et des conseils techniques à l’équipe. Le superviseur sera également responsable de la gestion financière, du contrôle de l’inventaire et de la garantie des normes de santé et de sécurité. Le superviseur de la logistique peut également exercer les fonctions de spécialiste de la logistique au besoin, ce qui peut inclure la configuration de l’équipement des audimètres PPM, la liaison avec les fournisseurs et les administrateurs internes du panel, et la gestion des niveaux d’inventaire.

**What you will do**:

- Supervises the day-to-day work of the Logistics Specialist staff located onsite, providing coaching and handling performance management matters as required.
- Manages all Logistics documentation and updates relevant SOPs. Maintains and updates associated SharePoint sites
- Responds to escalations from the Logistics Specialists for households, further escalating unusual situations to the Manager as required.
- Working with Consumer Experience group on panelist experience, panelist trends, and how to optimize panelist journey.
- Monitors inventory levels for supplies (boxes/cables/inserts, etc.), reordering as necessary working with suppliers.
- Ensuring internal alignment with finances on burn rate of meters, strategies to deliver cost effective department.
- Develops and delivers onsite training for Logistics staff
- Manages a budget (GL account), spending finances as directed by management, and controlling expenses
- Managers Montreal facilities location being part of joint health and safety committee, optimizing work stations for staff, aligning department to building changes

**Ce que vousferez**
- Superviser le travail quotidien de l’équipe de spécialistes de la logistique située sur place, en fournissant un encadrement et en gérant les questions de gestion du rendement au besoin.
- Gérer toute la documentation logistique et met à jour les procédures opérationnelles normalisées (SOP) pertinentes. Maintient et met à jour les sites SharePoint associés
- Répondre aux escalades des spécialistes de la logistique pour les foyers, et faire remonter les situations inhabituelles au gestionnaire au besoin.
- En tant que membre du groupe d’expérience client, collaborer à l’amélioration de l’expérience des panélistes, à l’étude des tendances des panélistes et à l’optimisation du parcours des panélistes en ce qui concerne la logistique.
- Surveiller les niveaux d’inventaire pour les fournitures (bo

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